I want to like it, I really do, but their latest update deleted all my chats and the edit text button and now the text of the chats I can access is all messed up as well. I have 3 accounts and can't a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company cheats you nonstop. Just stop using this ...! I'm a penetration tester; I wanted to write an Nmap helper script so I wouldn't always have to rely on paid tools. I used a Me... Se mer
Franchement c'est une dinguerie cette IA. Ok elle est lente mais elle est vraiment balaise... Et gratuite. Je la classe juste derrière Claude niveau code... Et bien devant les autres.
No matter what time of day you try to use the latest version of z.ai (GLM 5.2), you get the message “currently in peak hours,” even though you're a paying customer. The fact that the system sometimes... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arnaque
Bonjour, énorme arnaque.
Prélèvement sur le compte sans autorisation.
Je vous ai envoyé un mail pour régler ce problème avant la police. Merci d’y jeter un œil. Malorie
Genuinely bad
Genuinely bad. You give it instructions and it doesn't follow it. You enforce the instructions and it follows it for exact 1-2 texts max. A problem so typical with any Chinese ai.
GLM API services are very inreliable…
GLM API services are very inreliable and slow.
I have used GLM 5.1 with "GLM Coding Max"plan, and it is nearly unusable due to inreliability. The connection issues have persisted several months that I have had the plan.
Also the GLM models are not comparable to Claude/OpenAI offerings.
Not recommended.
Im canceled subscribe he always charge…
Im canceled subscribe he always charge now 🛑Oops! Your card *1657 was declined.
Your recent charge of $80.00 USD at STRIPE-Z.AI failed because of insufficient funds
BAD SERVICE, BAD AI!!!
DON'T USE THIS SERVICE.. THIS IS SCAM SCAM SCAM!!!!
China Scam
I've been wasting my money paying for GLM for FOUR MONTHS. It has NEVER been usable at all. Every single request gets the error "User Provided API Key Rate Limit Exceeded". This is so ridiculous. I can't even make a SINGLE REQUEST before getting rate limited. I thought it was a temporary bug so I continued paying for this garbage and it's still not fixed. STILL TOTALLY UNUSABLE.
I just tried again today by re-adding my API key in Cursor. I didn't make a SINGLE REQUEST FOR MONTHS. And as soon as I say "hi" to the model I'm getting rate limited.
Contacted support 2 times with screenshots and documentation. ZERO REPLY. They literally don't care, they take your money and run.
As others have pointed out, the 3X Claude usage is a scam.
⭐ 1/5 — Misleading marketing, non-existent support
"3× Claude's quota": a mathematical lie
Z.ai sells their plan promising "3× more quota than Claude Pro." What they carefully hide on their sales page: GLM-5.1 consumes quota at 3× speed during peak hours and 2× during off-peak hours. The 1× multiplier advertised as "permanent" simply does not exist.
Real result: at equivalent price, you get less usable quota than Claude Pro — while being limited to 1 single non-parallelizable session on GLM-5.1.
Opaque token counter
The dashboard displays token figures that are physically inconsistent with what the model can actually process. No way to know what is genuinely being consumed. Users are reporting "Token System Broken" on their own subreddit.
Email sent, ticket opened → complete silence. Their Discord is chaotic with no dedicated staff. For a company charging a monthly subscription, this is unacceptable.
Z.ai is an academic research lab that commercialized its models without building the customer service infrastructure to match. If your use is professional, look elsewhere. Anthropic or OpenAI APIs cost the same in real usage — with the transparency and support that come with it.
If you feel misled, open a dispute with your bank or payment provider for "service not as described" — it is your right.
Okay service for a good price
Okay service for a good price.
I'm using their GLM Coding Pro plan and I'm not surprised that their models and the service are not as good as Claude for example. They're okay and I have happily used them for their value proposition, you get a lot of tokens to consume and while I don't rely on their models for complicated tasks they're very good work horse models.
Their latest models is not usable…
Their latest models is not usable because of the slow performance during peak time
Using their coding plan
Using their coding plan, created a few personal projects and online apps. Yes, I do experience slow performance, especially with glm-5.1, but it accomplishes what I need it to. I'm looking for better, more stable performance in the future.
Scammed with Max plan
Well, I need to accept that I got scammed by z.ai
Purchased yearly Max Plan for over 600 USD and now they just nerfed the models. The GLM-5 is not usable if hosted by Z.ai. Any other provider serving GLM-5 delivers very good quality, but Z.ai serves a quanitzed model that delivers gibberish starting with 30k tokens.
Any mails sent to user feedback email got undelivered - they even dont care to ost a mail server.
Garbage worst AI model
Z.AI isn't delivering and ignoring
Z.AI isn't delivering and banning people that are complaining on discord including myself. Ignoring the fact that they are not doing the job or accepting the fact that they are not giving users the promises they made!
GLM 5 A Good Model With a Terrible Dev Team
GLM 5 is a excellent model. The only downside is the human factor. If you use the platform for some serious work and happen to identify an issue and call it out, you can kiss your hard work goodbye. I lost a couple of days of work on that platform - my chat history was wiped out clean by developers.
I have never been this disappointed…
I have never been this disappointed with a purchase before.
Z.ai advertises that the Light plan offers 3x the usage of Claude Pro, and that the Pro plan offers 5x the Light plan — which effectively suggests you are getting 15x the usage of Claude Pro.
I purchased the Z.ai Pro plan today, and in less than two hours I had already consumed more of my five-hour quota than I typically use during four hours on Claude Pro.
It is completely fair if GLM-5 consumes more resources. That is not the issue. The problem is advertising that users get 15x more value, when in reality the experience does not even come close to matching Claude’s actual usable time.
In addition, the coding quality has produced significantly more errors compared to Claude Code in my testing. That makes the value proposition even harder to justify.
What frustrates me most is not the performance itself — it is the misleading marketing. If the plans had been presented transparently, I could have made an informed decision. Instead, I feel like I fell directly into an exaggerated marketing campaign.
Based on my experience, I cannot recommend Z.ai at this time.
Scam
Runs good for the first tries but after a while becomes really slow... Don't buy thinking it will be faster. It won't, it might even be slower actually!
Extremely good!
I highly recommend Z.ai! I've used several AI platforms, but Z.ai is in a league of its own. The code agent generated complex scripts in minutes, saving me hours of work. The AI writer function consistently produces professional and readable content that exceeds my expectations. The platform is incredibly user-friendly, and the results are always top-tier. An exceptional tool for anyone needing fast, reliable AI assistance. The quality is consistently outstanding!
Great performance and stability most of the time
I have been using it for over a month and the quality of the service has been pleasantly surprising despite the low price
No recomiendo para claude code con glm 4.6
No recomiendo para nada si lo vas a usar con claude code en una terminal , la terminal no puede interpretar imagenes , page la version pro la cual si es verdad que tiene una duracion muchisima mas larga que claude , los tokens dura mas y lo he usado por 3 horas seguidas sin parar y no se acaba el limite , pero solo sirve para corregir errores sencillos , analizar contextos y nada mas , si tu le subes una imagen no la entiende y no la analiza , por lo cual esos 5 dolares de difencia entre Claude Pro y GLM PRO es mejor pagar claude.
Besser als ChatGPT!
It looks like fraud
The first session of the model will be amazing. I suspect that they use the original sonnet until the user has paid for several months or even a year. And then the model suddenly turns into something that is even worse than free alternatives. It literally does not understand basic concepts, html, and css become insurmountable. You run to support, but in response. No, we don't refund money. And it becomes clear why. It looks like fraud.
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