Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

No free LLM is available, although a variety of models is listed. When trying a request, you will get a response like "LLM is temporarily rate-limited upstream. Please retry shortly, or add your own k... Se mer

Betygsatt 1 av 5 stjärnor

Absolute Trash I started using open router because I needed a fast and easy LLM API to use for the app I built as well as my coding assistant. Little did I know that this would be one of the b... Se mer

Betygsatt 5 av 5 stjärnor

It's transparent, it lets you try out all these different LLMs with little investment. I've spent so little since April and I feel like I'm doing a lot. I've spent less than a single month of premium... Se mer

Betygsatt 1 av 5 stjärnor

I HAVE A PROBLEM WHERE THEY KEEP ON CHANGING THE OPENROUTER ID MODEL NAMES, SO ANYTIME A USER TRIES TO PROMPT AI IT RETURNS AN ERROR, AND MY LOGS TELL ME THAT THAT IS AN INVALID ID MODEL. CAN THE ID... Se mer

1,8

Dålig

TrustScore 2 av 5

33 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

No free LLM is available

No free LLM is available, although a variety of models is listed. When trying a request, you will get a response like "LLM is temporarily rate-limited upstream. Please retry shortly, or add your own key to accumulate your rate limits."

15 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute Trash, Rate limits on free models is crazy.

Absolute Trash

I started using open router because I needed a fast and easy LLM API to use for the app I built as well as my coding assistant. Little did I know that this would be one of the biggest mistakes I've made in recent years.

Not only did they start rate limiting me like crazy, but the rate limits don't reset like you'd expect them to. The greedy company expect you to pay money to use free models, which as the name implies are supposed to be free. Otherwise they will make your API useless and you will continuously get a 429 error and no LLM response.

I do not suggest ANYONE USE THIS GARBAGE SITE.
Since they want to be greedy, I suggest we all just unanimously boycott them so they go out of business. You screw us, we screw you back.

11 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

MODEL ID MISMATCH

I HAVE A PROBLEM WHERE THEY KEEP ON CHANGING THE OPENROUTER ID MODEL NAMES, SO ANYTIME A USER TRIES TO PROMPT AI IT RETURNS AN ERROR, AND MY LOGS TELL ME THAT THAT IS AN INVALID ID MODEL. CAN THE ID model IDs just be standard, please

10 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Account got hacked, support desk not responding urgent matter

Account got hacked. Email was changed without sending a verfication code E-Mail, before they changed the email to the hackers email. They just said "this wasnt you? contact support." Contacted support two times no response in an urgent matter... credit card information stored by them was used multiple times by the unauthorized party!!! Dont hope that support will help you, immediately go to your bank and lock your credit card... They wont help you... Take your business elsewhere They are not serious about holding good customer relations!!!

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service.

Awful customer service.
I want to setup vat free billing for my business but I'm just getting copy past responses from someone who can't speak English.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wanted to purchase a bunch of credits

I was very interested in using OpenRouter, but the experience has been extremely disappointing from the start.

OpenRouter is blocking my company email address during registration, with no clear explanation. As a result, I was forced to create an account using a random Gmail address just to access the service.

This is not acceptable for a platform that claims to be serious and developer-friendly. A business service should allow users to register with legitimate company domains. Blocking them without transparency feels arbitrary and discriminatory, and it immediately damages trust.

I’m honestly surprised this is how they handle onboarding, especially for customers who want to use the platform professionally.

16 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid like the plague

Terrible customer service and slow replies. I accidentally loaded my personal account with credits and contacted the company within 13 minutes (well within their 24 hour limit). Still getting no responses, avoid like the plague.

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mauvaise expérience

J'avais beaucoup d'espoirs en ce système, que j'ai interfacé avec RooCode sur VSCode.

Cependant, lors des appels API, rien ne fonctionne. Le modèle d'IA tourne en rond et j'obtiens des erreurs d'indisponibilité du serveur... Ce qui n'empêche pas OpenRouter de consommer mes crédits (de façon beaucoup plus gourmande que ce que j'avais calculé en amont) !

J'ai contacté l'assistance à ce sujet. Elle a mis dix jours à me répondre en me laissant un ultimatum de trois jours pour leur répondre (le week-end) sans quoi ils clôtureraient ma requête, ce qui s'est passé parce que j'étais occupé.

Je n'ai pas du tout aimé cette façon de faire. Du reste, le problème initial reste le même. J'avais pris la précaution de ne pas acheter trop de crédit pour tester avant de m'engager et j'ai bien fait. Je change d'outil.

29 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lost all my credits

I lost all my credits and no one can tell me why. I can't even void this operation through my credit card, because they waited until they received their money before robbing me.

13 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

terrible fraud support

They have awful compromises account support, instead assuming everything is the customers fault. If someone spends money from my card on my account, that’s not an issue with an API key.

23 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's transparent and so cost efficient!

It's transparent, it lets you try out all these different LLMs with little investment. I've spent so little since April and I feel like I'm doing a lot. I've spent less than a single month of premium of any of the direct provider subscriptions. The only thing I can't do is to copy or download an entire chat. You have to copy each portion of the conversations at a time. Question / answer / question / answer. It'd be great if I could just click copy at the end of a long chat and get all the answers and responses at once. It's my only complaint.

14 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Servizio pessimo

Servizio pessimo, il CAOS incarnato! Le API funzionano 1 volta su 100 chiamate! La maggior parte delle volte da errore 500 qualsiasi modello viene richiamato.
Richiesto rimborso, han detto: troppo tardi! Dopo 24h arrangiati. Buttate i soldi qua dentro. Tenetevi pure i 4 spicci, me ne vado da cliente serio.
OpenRouter API non funziona! Va bene da usare a manella... interrogate per testare i modelli e divertitevi come se fosse un giocattolo dei bimbi ma non usatelo per scopi professionali! Son passato alle API OpenIA e nessun problema!!! Il miele di OpenIA è decisamenteo più buono! ahahah

2 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unexpectedly burnt 50 USD in minutes of Copilot use

Overall the idea of OpenRouter is great but it's also an extreme risk to lose your entire Budget within minutes for no gain.

I've been using it on Vscode using the #1 extension for coding: Github Copilot
Normally costs of 0.01 to 1.5 USD cents per call occur when using a "premium" model like Codex 5 or GPT5.
However when using Sonet 4.5, which is supposed to be slightly more expensive (about 1.5x) the cost are 100 times higher.
So instead of paying 1 cent per internal tool call, Openrouter bills 1.5 USD.
And one single question to the agentic system causes dozens of calls.

I received less than 100 lines of output, those I had to throw away because they were useless and I paid almost 50 USD for that.

50 USD using Codex 5 or normal Copilot Premium costs would carry me 2 months of intense use.

So this is my frustrating resumee of OpenRouter and a bold warning.

13 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No support!

No support!

Unfortunately, the customer support team is not answering any questions whatsoever.

If I spend my money somewhere, I at least expect some kind of customer support, and not just silence.

6 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam.

I have no relationship with this company, yet they have started charging my bank account.

I have already contacted the support team several times and even written to them on LinkedIn.

They completely ignore my inquiry.
Even if they might not be the ones engaging in illegal activities, they certainly don't care about illegal and fraudulent action within their payment system and on their platform.

Don't use it if you don't engage in illegal activities.

3 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

We've been using openrouter for a while…

We've been using openrouter for a while and here's my 2cents: it's worth it for discovery, til you find your best models, then you can skip it and go directly with providers because it has a price markup, rate limits and unexplainable downservices. We got better control on what's happening by going directly with providers.

1 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

People are complaining about OpenRouter…

People are complaining about OpenRouter not offering excellent service for free - it's a business, people! And OpenRouter doesn't even have anything to do with any rate limits, considering it's simply an aggregator of providers!

The owners seem to be getting lazier with their service however. The website's performance is dropping rapidly, and editing of messages becomes nigh impossible the longer they are. It's been years, people! You should have a regular kind of customer support rather than a Discord channel of all places. Good selection of models and versatile API, but the service is far from good as of 2025.

Three stars.

Review updated 24/11/2025

10 oktober 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I start with the free models

I start with the free models, and i don't remember used it more than 5 request with a normal response back from the model, and they count about 500 requests which i was shocked how they calculate the API requests, i was hesitant to add credits to increase my daily limits for using free models as it's useless when you calculate it this way.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Staff really care about money.

These "OpenRouter" staff need to actually care about people using free options of their models, because im so tired of seeing that for whatever reason, my API just keeps getting rate-limited and I could only get like 6 responses using free version. Include the fact it still takes a request from you daily balance wich is just great. Shame on yall.

22 september 2025
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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