Ordered a DeLonghi aircon unit online after calling to make sure they have them and will deliver. The next day i get a laconic email from a Charlotte Conelly saying it is not made anymore! No words o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1 star because you can't give a true rating of negative star. Ordered Defib pads at a reasonable price & a week later got a phone call requesting a further £8 for additional delivery charges... Se mer
I'm a student at a school which uses these company's pens, they are horrible, they leaked all over my clothing leaving a dark stain and so many of my freinds have gone through this same issue.
I was quite hesitant to order at first because there are a lot of negative reviews here, and the price of the Caran d’Ache Pablo 120 pencil set seemed almost too good to be true. I also did... Se mer
Företagsinformation
Informationen kommer från olika externa källor
YPO specialises in public sector procurement, supplying products and services to England, Wales, Scotland and Northern Ireland.
Kontaktuppgifter
41 Industrial Park, WF2 0XE, Wakefield , Storbritannien
- 01924 834834
- contactus@ypo.co.uk
- ypo.co.uk
2,2
Dålig
34 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shocking Service from YPO
Ordered 3 tables and only 2 arrived - original order indicated delivery to be 3-5 days but the order took well over a month. As one table had not arrived I asked to change it to a different table which i was told would be fine and this duly came. However, i have received 2 invoices, one for 3 tables and 1 for the other table and no credit note for the table not received. I have just held on the telephone for 34 minutes only to be told they can't deal with my query i have to email their furniture dept. So i have done that and receives a reply saying i will get a response in 3-5 days! I don't know what is going on with YPO lately but their customer service is appalling.
5 oktober 2021
Omdöme utan inbjudan
Terrible customer service
Terrible customer service. Someone called Aimee replied to emails in the least endearing manner.
I ordered a set of pencils as I do art work and 15 days later nothing.
Apparently not in stock, then vague replies regarding refunds.
Why on earth can't they put stock levels on the site. Morons
19 januari 2021
Omdöme utan inbjudan
Svar från YPO
Hi Louise, I'm sorry you feel this way about YPO! I know one of my colleagues has replied to your Facebook message and I'm glad to see your refund is on its way. We're working hard to ensure that stock levels are placed on our website, however, we're having technical difficulties showing the correct stock levels on our website. We know this isn't ideal for our customers but rest assured this is a top priority for us. Many thanks, Rhian
Poor service
The main item i ordered for was showing in stock but in delivery invoice it was cancelled due to out of stock without notifying me. Now if I want yo order something alternative I have to make a minimum purchase of £40 which is pathetic when I only made the first purchase only for the purpose of the item that was put of stock..
Dont think just will order from them again.
15 december 2020
Omdöme utan inbjudan
Svar från YPO
Hi Nabila, Thank you for providing feedback on a recent order.
Currently, our website is not able to provide out of stock information, but this is something our IT department is working towards. All re-stocking dates are provided by the suppliers and can be subject to change, which is out of our control.
Due to COVID-19 many items we offer are in short supply on a global scale, but our buyers do work towards finding suitable alternatives, where possible.
If we can be any further assistance, please contact us via telephone: 01924 834834, or email: contactus@ypo.co.uk
Kind regards,
Took £150 for something that they no longer stock! Avoid.
I ordered a lego education set for £150 at the end of November. 10 days later I contacted the company to find out what had happened. They told me that it had been shiped and gave me a tracking number. I contacted the shipping company and they said that they havent recieved the item. I went back to YPO and they now tell me that the item has been discontinued and that they no longer sell it! There has been a mistake with their website and I shouldnt have been able to order it. This is despite having sent me a delivery note saying that they had sent it and still advertising it on their website. I have asked for a refund but have yet to recieve it. Nightmare. Avoid this company.
8 december 2020
Omdöme utan inbjudan
Ordered some acrylic paints
Ordered some acrylic paints, 4-6 days delivery, waited the due time then contacted company. All items were out of stock, not available until next year. The person I spoke to was friendly enough but no hint of an apology only excuses. I opted to cancel my order and get a refund, please wish me luck with that considering the other reviews I have read. I wont be using this company again and will not recommend them to anyone.
30 november 2020
Omdöme utan inbjudan
Awful process of buying art supplies
Awful process of buying art supplies. 10 days just to process the order and then find out that 2 of the main items in the order are out of stock. Customer care have not got a clue either so I will avoid using this supplier in future. Shocking!!!!
6 november 2020
Omdöme utan inbjudan
Have been using YPO for 16 years for…
Have been using YPO for 16 years for art materials for our students. They have a huge range of items, their service is great, and their prices are usually far lower than others. Considering the amount of stuff I have bought from them over the years, there have been few issues, and these have always been dealt with, though sometimes that can take some time, but overall I highly recommend them!
2 oktober 2020
Omdöme utan inbjudan
glue is not vegan
glue is not vegan, a joke how am i supposed to feed to my kids. Wheres the manager
27 augusti 2020
Omdöme utan inbjudan
Scammer company
Ordered a week before the lockdown.. Got an email they suspend the order and would send it in later date. During the 4 months I made many phone call many email but no response.. Finally got a response and they say the order looks cancelled and I should have received a refund but I did not receive it. Totally fail. DO NOT TRUST THIS COMPANY.
10 juli 2020
Omdöme utan inbjudan
Complete scam
Complete scam, 2 items missing from order. No one responds to emails, rude on the phone if you can even get through. Still haven't got my refund 3 weeks later. Reporting to our bank.
20 februari 2020
Omdöme utan inbjudan
Order not received
Placed an order, never received a delivery or any email. Emailed them to find out what was going on, no reply and still no delivery. Shambles!!
15 januari 2020
Omdöme utan inbjudan
Sell thing I can find anywhere
Sell thing I can find anywhere, there has never be any trouble. Highly recommend.
31 juli 2018
Omdöme utan inbjudan
after using YPO for a couple of years …
after using YPO for a couple of years now gotta say their packaging has improved alot, their prices are by far the most competative around next day delivery is the norm all round a solid 8/10
24 juli 2017
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.