I have been having my windows cleaned by Your Local for some time now, and I am very happy with the service. I always receive a reminder text message the day before cleaning, and my invoice is also al... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got signed up for window cleaning service for front and back of house by salesman at the door. First clean was great after that the next clean got cancelled was only notified at the end of the day whe... Se mer
Well I got signed up for my windows that was good .then first clean was good .the second clean got canceled and today they took payment and the window cleaner did not turn up I have been in all day... Se mer
Företaget har svarat
Very friendly and competent young lady named Denisa did our windows and doors. She navigated a quite complex series of windows and obstacles and managed to still do a great cleaning job. Well done.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Kontaktuppgifter
Unit 6a, New Market Lane, LS90SH, Leeds, Storbritannien
- Info@yourlocal.com
- yourlocal.com
Our Services
3,5
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Joshua is a very polite young man
Joshua is a very polite young man, always messages you or gives you a phone call ahead of time to let you know he's on his way, always makes a fantastic job of cleaning our windows and the sills, pet friendly, always makes time for a chat to enquire how your day is and how you are, I highly recommend him
4 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear about your positive experience! It's wonderful that our team's communication and friendly approach, along with their excellent cleaning, made such a great impression. Thank you for your kind words and recommendation!
Always a perfect experience with josh…
Always a perfect experience with josh polite friendly and always texts
5 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear that you consistently have such a perfect experience with our team member! We appreciate you sharing your positive feedback about their politeness and communication.
Josh always does a great job always…
Josh always does a great job always polite and very professional xx
4 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear that you consistently receive such great service! Thank you for sharing your positive feedback about our team member's professionalism.
Joshua was very friendly
Joshua was very friendly and did a great job, I would highly recommend. Thank you Joshua.
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear about your positive experience! We truly appreciate you taking the time to share your kind words.
Great service
Great service, Joshua did an amazing job and kept me updated via text on when he was going to be arriving and when the work was complete - would highly recommend
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear that you had a great experience with our service! We appreciate you highlighting the excellent communication and timely updates you received. Thank you for your recommendation!
Joshua made a great job of the…
Joshua made a great job of the windows.Very impressed with service
2 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear you were very impressed with the service and that your windows look great! Thank you for your kind feedback.
Joshua did an amazing job
Joshua did an amazing job, cant recommend him enough
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
We are so pleased to hear that you had such a wonderful experience with our team member. Thank you for your kind words and recommendation!
Joshua did a fabulous job its the first…
Joshua did a fabulous job its the first clean and im very happy with what he did
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear that you're very happy with the first clean and the fabulous job that was done. Thank you for sharing your positive experience!
joshua arrived today to clean our…
joshua arrived today to clean our windows and was very friendly and professional did a great job at cleaning the windows ,frames and sills would recommend.
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear that you had such a positive experience with our window cleaning service! We appreciate you highlighting the professionalism and great work of our team.
Says no contract or anything when you…
Says no contract or anything when you try to cancel will give you a call shortly but never do
And it returns back to normal the service can never cancel it
Awful experience wouldn’t recommend at all
They just use water not even anything special
Half of the time they say they cleaned your windows but really haven’t
Bunch of liars whole company
They ask for your full bank details on the day and don’t clean your windows but love taking the payment
Awful company
Wouldn’t recommend it
SCAMMERS
10 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We are truly sorry to hear about your extremely negative experience. It's concerning that you've faced difficulties with cancellation, inconsistent service, and issues with payments. We take your feedback seriously and want to investigate this matter thoroughly.
Shit cleaning company tried to cancel…
Shit cleaning company tried to cancel it says will call you shortly
They say no contract or anything but when you try to cancel they say they’ll call u but never do
Bunch of liars
And they use water only on ur window not any special water it’s all a scam
And charging people from £16-22 which is horrible
Horrible company bunch on scammers
3 augusti 2026
Omdöme utan inbjudan
Svar från Your Local
Good morning Rayman,
We are truly sorry to hear about your frustrating experience with our service and the difficulties you've encountered trying to cancel. If you could call us on 0333 000 2012 we will ensure your account is cancelled for you.
Many thanks.
terrible service.window seals and…
terrible service.window seals and surrounding of door left dirty.Windows left water marked.not even dried off just soaked and left to dry.terrible finish.bird mess still on windows and when I called to cancel and said I'm not paying not so much as an apology for such a bad job.for £20 this is ridiculous bearing in mind two windows were completely missed altogether.Dont waste your money.rain does a better job.Couldnt give no star review or I would.awful
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
We are truly sorry to hear about your disappointing experience with our window cleaning service. The issues you've described, including dirty window seals, water marks, and missed windows, are completely unacceptable and fall far below our standards. We sincerely apologize for the poor finish and the lack of a satisfactory resolution when you called.
Just don't!
Was charged for windows being cleaned and the price charged wasn't even for my address,sent email to query and I've heard nothing,would not advise to use their services and their customer services suck!
3 september 2026
Omdöme utan inbjudan
Svar från Your Local
Good Morning Deborah,
We are truly sorry to hear about the billing discrepancy and the lack of response to your email. If you could please call us on 0333 000 2012 with your details we will look into this straight away for you.
Joshua did I fantastic job and the…
Joshua did I fantastic job and the window look great he was respectful and communicated really well overall am very happy with the service he provided
2 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear you had such a positive experience with our window cleaning service. We appreciate your kind words and are glad you're happy with the results.
Whole experience has been so bad
Whole experience has been so bad, I called and cancelled yesterday. The sign up was so strange I thought it was fraud. Cancelled my credit card. Then yesterday they apparently cleaned my windows but the top at the front looked untouched. I was at home and I didn't see anyone here. No-one knocked on my door, then I got charged for the service. I cancelled and they said they'd refund butI am yet to see this has actually happened. I have blocked future payments and will not be signing up again.
2 september 2026
Omdöme utan inbjudan
Svar från Your Local
Good Morning Sarah,
We are very sorry to hear about your extremely negative experience, from the confusing sign-up process to the issues with your window cleaning and the subsequent billing. If you could give us a call on 0333 000 2012 we will investigate this further.
First clean with Joshua today
First clean with Joshua today. Everything done as said, very happy 😊.
2 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're so happy to hear you had such a positive first clean with us! We appreciate your kind words.
Steal your money even when you cancel & do half a job
Misleading service - was told I would be able to pick day and time to suit as access to back of house needs me to be home, this was false.
I requested to pause/skip service 3 times and they automatically reactivated it. I clicked to cancel the service, they reactivated it, charged me, and the person showed up to only do the front of my house.
Email to complain and organise the job I've been charged for to actually be completed has been ignored.
Not being able to actually cancel the service is surely illegal - how many times do I need to use your website to cancel the service before you actually cancel? Just want to steal money.
1 september 2026
Omdöme utan inbjudan
Svar från Your Local
Good morning Jess,
We are truly sorry to hear about the frustrating experience you've had with our service. Please call us on 0333 000 2012 with your contact details and we will look into this matter with the utmost urgency.
Joshua rang to let me know he was on…
Joshua rang to let me know he was on the way. He was very friendly and polite. Did a brilliant job cleaning the windows and doors. Never seen them so clean!
1 september 2026
Omdöme utan inbjudan
Svar från Your Local
We are delighted to hear that you were pleased with the service and the exceptional cleaning of your windows and doors. We appreciate your kind words about our technician's professionalism and communication.
Denisa did a fantastic job
Denisa did a fantastic job and she really cleaned all windows perfectly. I am so happy with her service.
1 september 2026
Omdöme utan inbjudan
Svar från Your Local
We're delighted to hear you're so happy with the service and that your windows were cleaned perfectly. Thank you for your wonderful feedback!
Great service from Joshua!
10 augusti 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear you received great service. Thank you for taking the time to share your positive experience with us.
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