The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Se mer
Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Se mer
Företaget har svarat
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Kontaktuppgifter
Brookfield Court, LS25 1NB, Leeds, Storbritannien
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,8
Utmärkt
710 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Incredible customer service
Incredible customer service. I bought a tree from Yorkshire Bonsai back in 2023, and recently contacted them for some help to try and revive it as sadly, it has died. The tree died through no fault of theirs, but I was in contact with Paul over the Easter weekend, he couldn't do enough to help me and without being asked, offered me a substantial discount on a replacement tree so that I can try again. Paul also told me I was welcome to contact him as often as needed for advice to keep the new tree healthy. Well deserved 5 star rating!
23 april 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your lovely review. We were sorry to hear your tree didn’t make it, but so pleased we could help you get started again. It’s all part of the bonsai journey, and we're always here to offer advice whenever you need it.
We truly appreciate your support and kind words—fingers crossed the new tree brings you many years of enjoyment!
Regards
Paul
Absolutely spot on from start to…
Absolutely spot on from start to finish, all my questions were answered in a timely manner.. My new bonsai tree is a stunner and i cant thank Paul and his team enough. I will be back for more thanks guys!
19 april 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thanks so much for the fantastic review! We're really pleased you’re happy with your new bonsai. We’re always happy to help and really appreciate your kind words. Looking forward to helping you again when you're ready for the next one!
Regards
Paul
Excellent service
We purchased 3 bonsai and are thrilled with them even better than the picture arrived in perfect condition, communication was there straightaway thankyou and will be purchasing again
15 april 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your lovely feedback! We're really happy to hear you’re thrilled with your bonsai—always a pleasure to know they arrived in perfect condition and even better than expected. Appreciate your kind words and I’ll look forward to helping you again when you’re ready for the next additions!
Regards
Paul
Great customer service, issue was resolved quickly.
Decided to repot two of my small trees ive had growing for some time, ones a root over rock so I can't wait to see it in a proper bonsai pot, got some new soil aswell. There was an issue with the order due to low stock, someone must of forgot to stock take yet they resolved the issue by sending a different soil out, made the whole process easier by communicating swiftly and professionally, will be using these suppliers again if I look at purchases more stuff for bonsai
7 april 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thanks so much for your great feedback! I'm really glad we could get everything sorted quickly for you.
It sounds like your repotting project is going to look fantastic—especially the root-over-rock! Apologies again for the stock hiccup, but I’m happy we found a good solution. Looking forward to helping you again whenever you're ready for more bonsai bits!
Regards
Paul
superb communication
superb communication, excellent service, Does what it says it will, No quibbles.
26 mars 2025
Svar från Yorkshire Bonsai
Thank you for the great feedback! I'm really glad you were happy with the service—straightforward and no fuss is exactly what we aim for. Always here if you need anything else!
Regards
Dan
I'm fairly new to the Bonsai community
I'm fairly new to the Bonsai community. So I've been looking at companies in the u.k that are reliable. Yorkshire Bonsai have been my go to. Communication is 1st class and quite frankly its nice that someone has the spent the time and effort to help with any enquires.
5 april 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind words! It’s great to hear you’re finding your way into the bonsai community, and I’m really glad we’ve been able to help.
We always try to be as helpful and approachable as possible—no question is ever too small. Looking forward to supporting you on your bonsai journey!
Many thanks
Paul
Beautiful tree, well packed.
When my little tree arrived after it's long journey (royal mail sent it to the wrong depot and it was 3 days late) it was beautifully packed and it had survived its long time in the box. I am thrilled to bits withh it, it is beautiful.
It has joined my little collection and seems very happy.
26 mars 2025
Svar från Yorkshire Bonsai
Thank you so much for your lovely message! I’m really glad to hear your little tree arrived safely in the end, despite its unexpected detour!
We always do our best with the packing to make sure the trees are well protected, so it’s great to know it came through just fine. Thrilled that it’s found a happy home in your collection—wishing you many joyful moments with it!
Kind regards
Dan
Svar från Yorkshire Bonsai
Thank you for your positive feedback! So glad you’re happy with the bonsai pot and that it arrived quickly and safely.
Kind regards
Dan
Svar från Yorkshire Bonsai
Thanks so much for your kind words! Really pleased you were happy with the service and value—we appreciate your support and look forward to helping you again soon!
Many Thanks
Dan
I am very pleased with my Bonsai tree
I am very pleased with my Bonsai tree. I agreed to a delayed delivery of 2 weeks so that the plant developed more leaves. It was superbly and safely packed, and delivered carefully.
26 mars 2025
Svar från Yorkshire Bonsai
Thank you so much for your kind feedback! I’m really glad to hear you’re pleased with your bonsai and that the wait paid off.
We always aim to send out our trees in the best condition possible, and it’s great to know it arrived safely and securely.
Wishing you all the best on your bonsai journey!
Regards Paul
Svar från Yorkshire Bonsai
Thank you so much for your positive feedback. Much appreciated.
Regards
Paul
Wonderful company to purchase from
Wonderful company to purchase from. Delivery prompt and everything arrived in great condition. One minor hiccup with the order but the issue was sorted out promptly and efficiently. I will definitely use Yorkshire Bonsai again soon! Thankyou
28 mars 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your wonderful feedback! I'm so glad to hear that everything arrived in great condition and that we were able to resolve the hiccup quickly.
We always strive to provide excellent service, and it's great to know you’ll be back! Looking forward to assisting you again soon.
Kind regards
Paul
Great quality product, excellent customer service
Excellent honest company with great quality products. Received my order today, arrived safely and I have to say I was impressed at the size and quality of the bonsai compared to similar at my local garden centre. I would not hesitate to recommend these guys, 5⭐️ from me!
21 mars 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your fantastic review! We're thrilled to hear that you’re impressed with both the quality of the bonsai and our service.
We really appreciate your recommendation and are grateful for your support. Looking forward to helping you again in the future—happy bonsai growing!
Kind regards
Paul
Had a wonderful experience at Yorkshire…
Had a wonderful experience at Yorkshire bonsai. Paul was extremely helpful and welcoming. Provided good insights and made sure trees were available providing protection for online buyers, and made sure I was aware of discounts. Even offered to knock the price down but his service deserved the initial price. Thank you for assistance and service
19 mars 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind words! It's always a pleasure to be able to provide support for our valued customers, and I’m really glad you had a great experience.
We always aim to provide excellent service and ensure our customers feel supported every step of the way. Your feedback means a lot, and we look forward to assisting you again soon—happy bonsai growing!
Regards
Dan
Really happy with my first purchase…
Really happy with my first purchase from Yorkshire Bonsai.
Very good communication, they asked me whether I'd be willing to accept a substitute for the pot I ordered, I agreed and I'm delighted with the alternative. Better than the one I chose myself!
Good packaging, and prompt delivery.
10 mars 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your wonderful feedback! We're thrilled to hear you’re happy with your purchase, and that the substitute pot turned out even better than expected!
We always aim to keep communication clear and ensure you’re satisfied. Looking forward to serving you again in the future—happy bonsai growing!
Kind regards
Paul
Always great service every time I shop…
Always great service every time I shop first class
24 februari 2025
Svar från Yorkshire Bonsai
Thanks for taking the time to leave us a review, greatly appreciated :) We're really pleased that you are happy with the service provided by us.
You're always welcome to pop us a line if you need any guidance etc.
Kind regards
Dan
Great service with order easily tracked…
Great service with order easily tracked through the App.
24 februari 2025
Svar från Yorkshire Bonsai
Thanks for taking the time to leave us a review, greatly appreciated :) We're really pleased that you are happy with the service provided by us.
Regards
Dan
Little bit of shrinkage but otherwise excellent.
Bought a 37cm x 29 cm bowl from them. The bowl is fantastic, delivered on time but with one small problem.
It seems to have shrunk a bit in the post as it now measures 36cm x 28cm.
And, customer service. Didn't have any significant interaction with them but the website is really fit for purpose, and clear and easy to use but I didn't like being asked to leave a tip to show my appreciation. We're not American, well not yet until Trump decides to buy our small collection of islands, so no tip this time, otherwise well recommended.
26 februari 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you for the great review—and for giving us a chuckle! We’ll have a word with the postie about the mysterious bowl shrinkage 😄 Really pleased to hear you were happy with the bowl overall and found the website easy to use. And no worries at all about the tip (it is an automated option) your kind words are more than enough.
Thanks again for the support, and hope to see you back soon!
Regards
Paul
Recently purchased a large bonsai pot
Recently purchased a large bonsai pot, despatch time was very quick, pot was fragile but came very well packaged .
Would not hesitate to order from Yorkshire bonsai
25 februari 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you for your wonderful feedback! I'm really glad to hear that your bonsai pot arrived safely and that you were happy with the quick dispatch.
We always take extra care with packaging to make sure everything reaches you in perfect condition. Looking forward to helping you again in the future—happy bonsai growing!
Regards
Paul
5 Stars is Not Enough! 😁
5 Stars is not enough! Honestly the service I received was amazing! Nothing was too much trouble and they listened to me. Saved my beloved bonsai and took such good care of her. Cannot recommend Yorkshire Bonsai enough! Have just purchased another bonsai to add to my collection and I will definately be purchasing more for them!! 100 out of 10! 😁
23 februari 2025
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Wow, what an amazing review—thank you so much! We're so glad we could help save your beloved bonsai, and it’s fantastic to hear you’re adding to your collection. Your support and enthusiasm mean the world to us!
Looking forward to helping you with many more bonsai in the future. Happy growing! 😁🌿
Kind regards
Dan
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