Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Se mer
We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Se mer
Företaget har svarat
I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work! Paul was brilliant, he genuinely cares a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Kontaktuppgifter
Brookfield Court, LS25 1NB, Leeds, Storbritannien
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,8
Utmärkt
708 omdömen
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Har besvarat 100 % av sina negativa omdömen
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1st class and frinedly advice
I called the other day for advice in caring properly for my 10 year old Chinese Elm, a beautiful tree made all the more important as was a most thoughtful gift made to me by my wife.
Turns out that I'm not going far wrong, but I was really fortunate to speak with Paul who was so thoughtful, understanding and generous with his time and knowledge, and who gave me the tweaks I need to make in order to let the tree be at it's best.
In the modern day, it's really refreshing to get such passionate and tailored customer care direct from the experts, and without negotiating forms, chat bots and endless wait times.
I'm much more confident now in caring for my Bonsai and keeping it in the fine shape it arrived in from such a wonderful company.
I've no hesitation in recommending Yorkshire Bonsai, and wish everybody all the best there.
To Paul, you're a gentleman, thank you for your patience and kind advice.
All the best,
Steve K, Liverpool.
8 maj 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for such a wonderful and thoughtful review, Steve.
We’re really pleased to hear that Paul was able to help and give you the reassurance and guidance you needed. A 10 year old Chinese Elm is a very special gift, so it’s lovely to know you’re feeling more confident caring for it and keeping it looking its best.
We’ll make sure your kind words are passed on to Paul — he’ll be absolutely delighted to read them.
Thank you again for your recommendation and support. We really do appreciate it.
Kind regards,
The Team at Yorkshire Bonsai
Very very happy with my new Bonsai pot
Very very happy with my new Bonsai pot. Arrived an hour ago, well packaged and now my oak tree - which I grew from seed, has now been moved into a bigger pot. Highly recommended company. 👍🏼
8 maj 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear you’re happy with your new bonsai pot and that it arrived safely and well packaged. It sounds like your oak tree has found a lovely new home, especially as you’ve grown it from seed.
We really appreciate your recommendation and support.
Kind regards,
The Team at Yorkshire Bonsai
Can't fault anything from Yorkshire…
Can't fault anything from Yorkshire Bonsai. Unlike bonsai direct.
25 mars 2026
Svar från Yorkshire Bonsai
Thank you so much for your kind review 👍
We’re really pleased to hear you’ve been happy with everything from Yorkshire Bonsai. We really appreciate your support and hope you continue to enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
The Chinese pepper tree is great
The Chinese pepper tree arrived very quickly, well packed & secure. The compost was still damp.
After a couple of weeks it is healthy in its nice bonsai pot that it was despatched in .
The tree is as described
26 april 2026
Svar från Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear your Chinese Pepper tree arrived quickly, securely packed and in good condition. It’s great to know it has settled in well after a couple of weeks and that you’re happy with both the tree and the pot.
We really appreciate your order and hope you continue to enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
Excellent service beautiful product…
Excellent service beautiful product excellent packaging. Would use you again
26 april 2026
Svar från Yorkshire Bonsai
Thank you so much for your kind review 👍
We’re really pleased to hear you were happy with the service, packaging and products. We really appreciate your support and hope you enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
Svar från Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to hear you were happy with the service, packaging and products. We always take great care to make sure everything arrives safely and promptly, so your feedback means a lot.
Thanks again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Svar från Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear everything arrived quickly, well wrapped and as advertised. We really appreciate your order and hope you enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
Great tree well packed and very fast 👍
2 maj 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear you’re happy with your tree and that it arrived quickly and safely. We really appreciate your order and hope you enjoy your new bonsai.
Kind regards,
The Team at Yorkshire Bonsai
I had problems with the bonsai plant…
I had problems with the bonsai plant pot but I had it replaced instantly, no ifs or buts I was helped
24 april 2026
Svar från Yorkshire Bonsai
Thank you for taking the time to leave a review.
We’re sorry there was an issue with the bonsai pot initially, but we’re really pleased we could get things resolved quickly for you. We always want to make sure our customers are looked after and that any problems are put right as smoothly as possible.
Thank you again for your support — it’s greatly appreciated, and we hope you’re now fully enjoying your bonsai 😊🌿
All the best,
The Yorkshire Bonsai Team 🌿
Svar från Yorkshire Bonsai
Thank you so much for your kind review.
We’re delighted to hear you’re happy with your tree and that it arrived quickly, safely, and well packaged. We put a lot of care into preparing each order, so it’s lovely to know that came across.
Thanks again for your support — we really appreciate it 😊🌿
All the best,
The Yorkshire Bonsai Team 🌿
Excellent service and quick delivery
Excellent service and quick delivery. The tree was everything I expected and more. I am a total novice when it comes to bonsai but I would definitely recommend them. They have everything you could possibly need to get started. I look forward to buying more from this company. Thank you
24 april 2026
Svar från Yorkshire Bonsai
Thank you so much for your lovely review — we really appreciate you taking the time to share your experience.
We’re delighted to hear your tree was everything you expected and more, and that it arrived quickly and safely. It’s especially nice to hear that you’d recommend us as a beginner to bonsai — we always try to make the hobby as welcoming and enjoyable as possible for people starting out.
We’re so pleased you found everything you needed to get started, and we’ll look forward to helping you grow your collection in the future 😊🌿
Thanks again for your support.
All the best,
The Yorkshire Bonsai Team 🌿
First class
Went there and met Paul,great bloke,and very knowledgeable and helpful, ended up buying 3 bonsia trees.
24 april 2026
Svar från Yorkshire Bonsai
Thank you so much for your great review — we really appreciate it.
It was lovely to welcome you to the nursery, and we’re so pleased to hear you had a good experience with Paul, he’ll be really happy to read this.
And ending up with three bonsai trees sounds like a very successful visit! 😊 We hope you enjoy them all, and if you ever need any help or advice along the way, we’re always here.
Thanks again for your support.
All the best,
Eve & The Yorkshire Bonsai Team 🌿
Magnificent Tree & Fantastic People to Deal With
Fantastic people to deal with, Eve has been really really helpful , great communications with all the advice that I needed and the tree they helped me select is magnificent - the packaging deserves it's own 5 star review
25 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for such a lovely review — this was wonderful to read 😊
We’re absolutely delighted to hear you’re happy with your tree and that the advice and communication helped you choose the right one. It’s especially lovely to hear your kind words about the packaging too — we put a huge amount of care into making sure every tree arrives safely and looking its best.
Thank you again for your support and for taking the time to leave such thoughtful feedback. We hope you enjoy your magnificent new bonsai for many years to come 🌿
All the best,
The Yorkshire Bonsai Team 🌿
I must congratulate Yorkshire bonsai on…
I must congratulate Yorkshire bonsai on their excellent service bought two trees this week. The packaging was excellent and the company was a pleasure to deal with and extremely helpful.
25 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your lovely review and for choosing us for not just one, but two trees this week — we really do appreciate your support.
We’re delighted to hear you were happy with the service, packaging, and overall experience. We put a lot of care into making sure each tree arrives safely and that our customers feel well looked after, so your feedback means a great deal to us.
Thanks again for your kind words, and if you ever need any help or advice with your bonsai, we’re always here.
All the best,
The Yorkshire Bonsai Team 🌿
We lost our bonsai after 5yrs
We lost our bonsai after 5yrs , it died slowly, very sad, we live in Essex, started looking in local garden centers, no luck then further afield , when we found a place stocking bonsais they were nothing like ours ( zanthoxylum pipertum ) but I didn’t know that at the time , I’m
Old don’t love modern tech but reluctantly turned to google haha ,
And there it was , Yorkshire Bonsai , seemed to be endless pics , didn’t take long to find the one we had & now new the name , then I found one that looked very much like mine had , ermmm sorry I should have said this was on eBay, from there it was made so easy for me , I messaged saying I wanted a particular one , superwoman messaged me back saying no problem at all they would that , so I sent a pic , 2/3 days later it arrived amazingly packaged, we’ve had a week , it comes with brill info on how to care for it long term , it gleams , it couldn’t look any better , so happy , I’d like to thank all at Yorkshire Bonsai for making it so easy especially Superwoman,
20 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for taking the time to leave such a lovely message – it really means a lot.
It’s been an absolute pleasure helping you both find the right replacement. I’m so glad we were able to match you up with a Zanthoxylum that feels close to the one you had – and that it arrived safely and looking just right. We do take a lot of care with packing and aftercare, so it’s great to hear that came through.
Thank you as well for your patience and for trusting us (and for embracing a bit of tech along the way! 😄).
If you ever need anything at all – even just a bit of guidance as it settles in – you know where I am.
Wishing you (and your family members) many more happy years with your new bonsai 🌿
Kind regards,
'Superwoman' :-)
Amazing service and tree
Amazing customer service, advice, thoughtfulness and attention to detail. Which resulted in a beautiful bonsai. Thank you so much Paul for going above and beyond.
1 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your lovely review — we really appreciate you taking the time to share this.
We’re delighted to hear you’re happy with both the tree and the service, and that everything from the advice to the attention to detail made a difference. Paul will be absolutely over the moon with your kind words — he always goes the extra mile, so it’s great to see that recognised.
Thanks again for your support, it genuinely means a lot to us. If you ever need anything at all, we’re always here to help.
All the best,
Yorkshire Bonsai Team 🌿
They’ll take your money but fail to deliver
Very poor service. I ordered a bonsai tree on 30 March and paid for delivery to the USA. My order was confirmed for delivery to an American address on 14 April. So far, so good.
Two weeks later, on 13 April Yorkshire Bonsai emailed me to say they couldn’t deliver plants to America, and would be cancelling my order with a full refund. So I was left scrabbling around trying to find a replacement birthday present for someone on a different continent, with just a few hours remaining before their birthday.
I managed to find an alternative supplier but had to pay a large fee for express delivery to get the present there on time. Although Yorkshire Bonsai refunded me the price of my original order, they refused to cover the extra costs that I incurred as a result of their failure.
Yorkshire Bonsai says it’s my fault for not spotting a notice on their website saying they can’t currently deliver to the USA. Why did the website let me place an order and pay for delivery to the USA then? And why did it take 2 weeks for them to bother to tell me.
Do not use this company if you want peace of mind that an order will be delivered.
30 mars 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you for taking the time to share your feedback. We’re sorry to hear how frustrating this experience was, particularly given the timing around a birthday — we do understand how disappointing that must have been.
As outlined on our website, we’re currently unable to ship live plants outside of the UK, including to the USA, due to import restrictions. While we appreciate this may have been overlooked, the information is available prior to purchase and we do encourage customers to check or contact us if they are unsure, particularly for international or time-sensitive orders.
That said, we do recognise that the order being accepted and the delay in identifying the issue added to the inconvenience, and this is something we are reviewing internally to improve going forward.
A full refund was issued as soon as the issue came to light.
Kind regards,
The Yorkshire Bonsai Team
Fantastic choice of trees, brilliant service
Fantastic choice of trees, awesome service and perfectly packaged trees all very healthy and as seen. Really impressed with this company
14 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind words — we really appreciate you taking the time to leave a review.
We’re delighted to hear you were impressed with both the range of trees and the service, and that everything arrived safely and in great condition. We put a lot of care into selecting and packaging each tree, so it’s great to know that came across.
Thanks again for your support — it genuinely means a lot to us as a small family business. If you ever need any help or advice, we’re always here.
All the best,
Yorkshire Bonsai Team 🌿
Fantastic Service, bought a Chinese Pepper Broom…
I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work!
Paul was brilliant, he genuinely cares about the trees and took a lot of time to wrap the tree for the car and take me through the care leaflet plus any questions to just get in touch.
I can’t comment on the longevity as only just purchased but it’s in beautiful condition and all the trees in their base appear well cared for and the team appear passionate about the business.
Such a lovely guy, I will probably buy one each time I visit my Leeds office!
Thank you Paul, see you soon 😊😂
9 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for such a brilliant review — this one really made us smile 😊
We love that a morning wander turned into a bonsai purchase… definitely not a bad way to start the day!
Paul will be absolutely chuffed to read this — he genuinely does care about every tree, so it’s great to hear that came across during your visit. We’re really pleased you’re happy with your Chinese Pepper Broom and that everything from the condition to the advice and packaging hit the mark.
We’ll look forward to seeing you next time you’re over at the Leeds office — sounds like it could become a bit of a tradition! 😂🌿
Thanks again for your support, it really does mean a lot to us.
All the best,
Yorkshire Bonsai Team 🌿
Cannot fault, highly recommended
Received lovely Ficus Microcarpa, very well packaged and protected.
Excellent support and customer service
Cannot fault.
9 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind words — we really appreciate you taking the time to leave a review.
We’re delighted to hear you’re happy with your Ficus Microcarpa and that it arrived safely. We put a lot of care into packaging, so it’s great to know that came across.
It’s also lovely to hear your feedback on our support and customer service — that means a lot to us.
Thanks again for your support and recommendation, and if you ever need anything at all with your tree, just give us a shout.
All the best,
Yorkshire Bonsai Team
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