Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Se mer
Företaget har svarat
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Se mer
Företaget har svarat
We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Kontaktuppgifter
Brookfield Court, LS25 1NB, Leeds, Storbritannien
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,8
Utmärkt
709 omdömen
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Har besvarat 100 % av sina negativa omdömen
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Cannot fault, highly recommended
Received lovely Ficus Microcarpa, very well packaged and protected.
Excellent support and customer service
Cannot fault.
9 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind words — we really appreciate you taking the time to leave a review.
We’re delighted to hear you’re happy with your Ficus Microcarpa and that it arrived safely. We put a lot of care into packaging, so it’s great to know that came across.
It’s also lovely to hear your feedback on our support and customer service — that means a lot to us.
Thanks again for your support and recommendation, and if you ever need anything at all with your tree, just give us a shout.
All the best,
Yorkshire Bonsai Team
Present for the Wife
Called Yorkshire Bonsai, before visiting their site on the Bank Holiday Monday, as according to Google they where open but times may vary. Spoke to Paul who advised that they are closed but just in fulfilling online orders. To be fair he didn't had to answer the phone, however, arranged a visit for the Tuesday. Attended site and met Paul and Dan, who were extremely welcoming. I discussed my criteria and a few options with Paul, who was very knowledgeable and evidently passionate. Paul answered all my questions and concerns. I opted to purchase a Chinese Elm, and genuinely, no pressure from Paul. He also extended to an after care service, regarding maintenance or any issues with the tree.
7 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for taking the time to leave such a thoughtful review — we really do appreciate it.
It was an absolute pleasure meeting you, and we’re so glad we could get you booked in to visit despite the Bank Holiday hours. Paul will be especially pleased to hear your kind words — he’s incredibly passionate about what he does, and it’s great to know that came across.
We’re delighted you chose a Chinese Elm — a fantastic tree to start with — and we’re always here if you need any help with care, maintenance, or anything at all as it settles into its new home.
Thanks again for your support, it means a lot to us as a small family business.
All the best,
Yorkshire Bonsai Team 🌿
Great Product and Fantastic Service
I have viewed the Facebook page a few times and ordered a cascade pot for a project. It was a great price and the delivery was fantastic, it arrived 3 days early over a bank holiday aswell ! Great support on the enclosed leaflet. Very happy and will return. Thank you so much .
4 april 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your fantastic review 😊
We’re really pleased to hear you were happy with the pot and that everything arrived quickly — especially over a bank holiday! Great to know the care guide was helpful too.
Thanks again for your support, and we look forward to helping with your next project.
All the best,
Yorkshire Bonsai
A great buying experience from start to finish
The tree arrived super quick, It was a present for our son, He was very impressed with the way it was packaged and was positive that we had spent too much for his birthday (it was a very fair price) , I am sure we will be buying from Yorkshire Bonsai again in the very near future.
10 /10 Thank You.
26 mars 2026
Svar från Yorkshire Bonsai
Thank you so much for your lovely review 😊
We’re really pleased to hear everything went smoothly from start to finish, and that your son was happy with his gift — that’s what it’s all about. Always nice when it looks more expensive than it is too!
Thanks again for your support, and we look forward to helping you again in the near future.
All the best,
Yorkshire Bonsai
Thank you pot arrived safely
Thank you pot arrived safely, well packaged and as described, very pleased
26 mars 2026
Svar från Yorkshire Bonsai
Thank you for your lovely review 😊
We’re really pleased to hear your pot arrived safely and that you were happy with the packaging and quality.
We really appreciate your support and hope it’s a perfect fit for your bonsai.
All the best,
Yorkshire Bonsai
Excellent service through out
26 mars 2026
Svar från Yorkshire Bonsai
Thank you for your kind review 😊
We’re really pleased to hear you were happy with the service throughout — that’s exactly what we aim for.
We really appreciate your support.
All the best,
Yorkshire Bonsai
Good value for the price good choice to…
Good value for the price good choice to pick from fast delivery
25 mars 2026
Svar från Yorkshire Bonsai
Thank you for your review 😊
We’re really pleased to hear you found good value and a nice range to choose from — and that your order arrived quickly too.
We really appreciate your support and hope you enjoy your bonsai.
All the best,
Yorkshire Bonsai
Purchased the chinese elm bonsia tree
I purchased the chinese elm bonsia tree, the tree looks amasing and healthy has rectangle glazed pot, packaging was excellent, very pleased with the purchase, good value.
26 mars 2026
Svar från Yorkshire Bonsai
Thank you so much for your lovely review 😊
We’re really pleased to hear you’re happy with your Chinese Elm — they’re a great choice and it’s always nice to know they’ve arrived looking healthy and well presented. Glad the packaging and value hit the mark too.
Thanks again for your support, it really does mean a lot to us.
All the best,
Yorkshire Bonsai
Great service.
25 mars 2026
Svar från Yorkshire Bonsai
Thank you for your review 😊
Really glad to hear you were happy with the service — we appreciate you taking the time to share it.
All the best,
Eve
Yorkshire Bonsai
Gave good advice via email to help…
Gave good advice via email to help inform my purchase and had good stock offerings to meet my bonsai needs. Will Definitely buy from again!
25 mars 2026
Svar från Yorkshire Bonsai
Thank you so much for your kind review 😊
We’re really pleased we could help with the advice and that you found something suitable from our range — that’s exactly what we aim for.
Great to hear you’ll be back again too, that really means a lot to us.
All the best,
Yorkshire Bonsai
Svar från Yorkshire Bonsai
Thank you so much for your review 😊
We’re really pleased to hear you’re happy with both the service and the quality — that’s exactly what we aim for.
We really appreciate your support and hope you enjoy your bonsai.
All the best,
Yorkshire Bonsai
Great guys
Great guys. I had an issue with a plant. They sorted it out very quickly, no fuss. I would recommend them to everyone.
31 mars 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind words 😊
We’re really glad we could get things sorted quickly for you — that’s always our aim. It means a lot to hear you’d recommend us as well.
Thanks again for taking the time to leave a review, we really do appreciate the support.
All the best,
Yorkshire Bonsai
Exellent products
I purchased the chinese elm bonsai tree, looks amasing, full and healthy, excellent pot, item was very carefully packed, very pleased with the purchase thank you.
27 mars 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your kind review — it really means a lot to us 😊
I’m so pleased to hear you’re happy with your Chinese Elm and that it arrived looking full, healthy, and well presented. We take a lot of care with packing, so it’s great to know that came across 👍
Thanks again for taking the time to share your feedback — it’s very much appreciated.
Many thanks,
Yorkshire Bonsai 🌿
Chinese Elm Bonsai
I ordered a Chinese Elm Bonsai, it arrived carefully packaged so that there was no damage to the tree during transit. The tree is beautiful and the instructions are clear, I’m a beginner so this is very helpful!
I also placed an accidental order and emailed them to cancel that order which they did promptly. It was hassle free and communication from them was great.
Would definitely keep ordering from them in the future.
24 februari 2026
Svar från Yorkshire Bonsai
Thank you so much for your wonderful feedback! We’re delighted to hear your Chinese Elm arrived safely and that you’re pleased with your tree. It’s especially lovely to know the care instructions have been helpful as you begin your bonsai journey — everyone starts somewhere, and we’re always here to help along the way.
We’re also glad we could quickly sort the accidental order for you with no fuss. Clear and prompt communication is important to us, so it’s great to hear that reflected in your experience.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Yorkshire Bonsai Team
Great service and online advice via…
Great service and online advice via their chat line
22 februari 2026
Svar från Yorkshire Bonsai
Thank you for your kind review! We’re so pleased to hear you were happy with the service and found the advice through our online chat helpful. It’s always one of the team at the other end, so we’re glad the support made a difference.
Kind regards,
Yorkshire Bonsai Team
Very pleased with service and…
Very pleased with service and product...will buy again without hesitation
22 februari 2026
Svar från Yorkshire Bonsai
Thanks again Keith!! ;-)
Absolutely first class, friendly, courteous and informative customer service.
Well I really cannot fault my visits to Yorkshire Bonsai ! Absolutely first class, friendly, courteous and informative customer service from Paul and Nick - in fact everyone Ive had contact with on the team!
I took my large Ficus for repotting because I was too nervous to do it myself. They gave me lots of advice and guidance on general care, and after a swift guided tour my husband was so impressed (not an easy feat with my Hubby!) that he bought me a small Brush Cherry to come home with ! When I returned 4 days later to collect my tree I was quite overwhelmed with the immediate improvement in it - what a fantastic job they have done! and they gave me additional advice and guidance on how to better care for it moving forward. They even checked out my 3 Acers (which Paul had said I could bring with me) and gave me advice about how to move on with them.
Absolutely Top Class - I'll definietly be revisiting in the future, and checking out the website regularly. Thankyou to Paul and the Yorkshire Bonsai Team - You are Great !
20 februari 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Wow — thank you so much for such a thoughtful and generous review! It truly means a lot to all of us.
We’re so pleased you felt well looked after during your visits. Repotting a large Ficus can definitely feel daunting, so we’re glad we could help and give you the reassurance and guidance you needed. Hearing that you were happy with the transformation when you collected it is exactly what we aim for.
We’re also delighted your husband enjoyed the visit (we’ll take that as a big compliment! 😊) and that a Brush Cherry made its way home with you too. It was no trouble at all to look over your Acers — we’re always happy to offer advice and support (with Liz)wherever we can. :-)
Thank you again for your kind words and continued support.
We look forward to welcoming you back soon.
Kind regards,
Yorkshire Bonsai Team
Bonsai lost all its leaves and died…
Bonsai lost all its leaves and died within 2 days of arrival and despite following their guidance to revive it they refused to refund or replace
1 januari 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thanks for your comments. We’re sorry to hear you were disappointed.
Your bonsai was delivered in healthy condition on 16th December 2025 and we didn’t receive first contact until 5th February 2026. We provided significant support and aftercare guidance once you contacted us, but reaching out sooner may have allowed us to help more effectively.
Unfortunately, environmental factors after delivery can cause rapid decline and are outside of our control.
Best wishes,
Team @ Yorkshire Bonsai
Really cannot fault - highly recommended
Really cannot fault, my 3rd purchase of a Bonzai Tree ( Brush Cherry / Syzgium ) with matching drip tray from Yorkshire Bonzai - high quality tree looks lovely.
Beautifully packaged and protected for shipping with care.
Arrived in perfect condition.
Recommended
13 februari 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your fantastic review 🌿
We’re really pleased to hear that your third purchase with us has been another great experience. The Brush Cherry (Syzygium) is a wonderful choice, and we’re so glad you’re happy with the quality and how lovely it looks with the matching drip tray.
It’s great to know your tree arrived safely and in perfect condition — we take a lot of care with packaging to make sure every bonsai is well protected during shipping.
Thank you again for your continued support and recommendation.
Best wishes,
Team @ Yorkshire Bonsai 💚
I’ve now purchased more than one bonsai…
I’ve now purchased more than one bonsai from this company, and I couldn’t be happier with the experience overall.
My original tree arrived in excellent condition, clearly well cared for and thoughtfully packaged. It settled in immediately and is a real pleasure to own — exactly what you hope for when buying a bonsai online.
On a second order, the tree itself was again of great quality, but unfortunately the pot was damaged in transit by the courier. This was clearly not the fault of the seller, and what really stood out was how they handled it.
They responded straight away, were reassuring and knowledgeable, and without hesitation sent a replacement pot, fresh soil, and clear repotting instructions on a 24-hour tracked service so the tree could be dealt with properly.
The quality of the trees, the communication, and the genuine care shown throughout have been outstanding. Buying bonsai isn’t just about the product — it’s about trust and aftercare — and this company excels at both. I wouldn’t hesitate to recommend them and will happily buy from them again.
10 februari 2026
Omdöme utan inbjudan
Svar från Yorkshire Bonsai
Thank you so much for your wonderful review 🌿
We’re truly grateful that you’ve chosen Yorkshire Bonsai more than once, and it’s fantastic to hear how happy you’ve been with the quality of your trees and your overall experience.
We take great pride in carefully selecting, caring for, and packaging every bonsai, so it’s lovely to know your original tree arrived in excellent condition and settled in so well.
We’re very sorry again that your second order arrived with a damaged pot due to the courier, but we really appreciate your understanding. Making sure you felt supported, reassured, and had everything needed to care for the tree straight away is always our priority.
Your kind words about trust, aftercare, and communication mean a great deal to the whole team. Thank you again for your recommendation — we look forward to welcoming you back for many more bonsai in the future 🌳💚
Best wishes,
Team @ Yorkshire Bonsai
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