Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best wrap I've ever worn. Versatile - big enough to wear in lots of different ways but light enough that it can be folded to quite a narrow band without being bulky or uncomfortably hot, and with enou... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing quality products! I love how the bonnets are satin (thus gentle on our natural hair) but still showcase and celebrate our cultural prints. Adjustable, reversible and secure! I have the mummy a... Se mer

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Betygsatt 4 av 5 stjärnor

Originally 3 stars: I received 3 out of 4 orders. It will be a month that I'm still waiting for this black headwrap. Clearly something happened and I didn't receive it, I was told I'd get a replace... Se mer

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Betygsatt 5 av 5 stjärnor

Quality of scarves 10/10, customer service 10/10 (thank you Abi for prompt response). Only thing I would do differently when ordering next time is make sure I select tracked delivery. Overall satisfie... Se mer

Företaget har svarat

Företagsinformation

  1. Butik för modeaccessoarer

Skrivet av företaget

Afro-wellness and self-care brand, delivering innovative tools and accessories to help people better care for their textured hair. Specialising, in headscarves, bonnets, showercaps and much more.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

122 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(122)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. After my parcel was misplaced by postal services, Abi quickly and efficiently sent out a replacement. I love my new head wrap, beautiful material.

16 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the bonnets

Love the bonnets! Really good quality, pretty design and love twinning with my daughter. The drawstring is a nice touch too. Thank you very much. You’ve definitely got a new customer! Abi is also fantastic.

22 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order not delivered

It’s been 3 weeks and I still haven’t received my order.
This isn’t the first time this has happened.
I was told there is delays with Royal Mail deliveries however that’s not true as I placed an order with another company on Wednesday and received my order today ( delivered by Royal Mail)

I have been a loyal customer for years and I am now making the decision to never order again as it’s just causing unnecessary stress.

Luckily I have been able to get a refund from my bank.

20 september 2025
Logotyp för Yeye Mi

Svar från Yeye Mi

Hi Ami,

We’re really sorry to hear about your recent experience and completely understand your frustration. We truly value your loyalty over the years, and it’s disappointing to know we’ve fallen short of expectations this time.You did mention that you have received different parcels, and whilst this is correct, I think its important to let you know that Royal Mail deliverycan vary depending on where the order was dispatched from and which local delivery depot is handling it. While some areas experience smooth delivery, others may encounter unexpected delays, parcel loss and redirection — especially during busy or high-volume periods. Unfortunately, this can sometimes lead to inconsistencies beyond our control.We’re glad to hear you’ve received your refund, but we’d still like the chance to restore your confidence in us. Please contact our support team directly at info@yeyemi.co.uk, so we can ensure can send you a complimentary product on us. Thank you for your understanding and for taking the time to share your feedback — it genuinely helps us improve our service.

Best, 
Abi, Creator of Yeye Mi

Betygsatt 1 av 5 stjärnor

Shocking customer service

Shocking customer service
I've been in an Instagram conversation since June. My 2 orders were placed on 30th June. I still haven't received them. Today is Monday 14th July.
There have been different reasons as to why I've not received them. I've asked for a refund, and get told it'll be sent out to me. I keep messaging through insta. I've been told that I'm the only one with this issue. This weekend she messaged letting me know all outstanding orders have been sent. I asked for her to send me the tracking details, and I've had no response.

30 juni 2025
Logotyp för Yeye Mi

Svar från Yeye Mi

Hi Sam, so sorry to hear you've had a issues with recieving your orders. Due to affordability, we give the options of standard and tracked shipping. As you opted for the non-tracking option, there was no tracking details to provide you with I'm afraid.

Some areas are notorious for misplacing parcels, but we do apologise.

Both your orders were dispatched and dispatch emails were sent to sam****@s*y.com

Please do not message via Instagram moving, but info@yeyemi.co.uk. Please let us know whether you have received your item - we will happily upgrade you to tracked, free of charge.

Betygsatt 5 av 5 stjärnor

A Gift for any divine feminine with an eye for Earthy Tones

The fabric,the color, the texture…
It’s more than I could’ve imagine!
I’m a water daughter. An earth child and this piece is going to fit perfectly into my wardrobe 💜

28 maj 2025
Logotyp för Yeye Mi

Svar från Yeye Mi

Such a lovely review, glad that our products blessed you and fit perfectly in your wardrobe! Please continue to spread the word and support Yeye Mi! We hope to continue to serve and celebrate you!

Betygsatt 5 av 5 stjärnor

Beautiful bonnet and even more…

Beautiful bonnet and even more beautiful customer service!

21 maj 2024
Omdöme utan inbjudan
Logotyp för Yeye Mi

Svar från Yeye Mi

So delighted that you had a beautiful experience with us! We look forward to seeing you again sometime soon!

Blessings,
Abi
Creator of YM

Betygsatt 5 av 5 stjärnor

The best!!!! …

I have been buying bonnets and other products from here for a while now. I love love the bonnets. My girls won’t wear anything else! They last and last and are so well made. Customer service is amazing and so personal! We adore Yeye Mi 🥰 thank you

18 december 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Caroline, were so grateful for your loyalty! You are a true YM ambassador, we adore you too!

Betygsatt 5 av 5 stjärnor

I got my girlfriend a bonnet from yeye…

I got my girlfriend a bonnet from yeye mi. She’s been so happy with it. It stays in place all night every night, and is extremely comfortable. Thank you!

27 december 2024
Omdöme utan inbjudan
Logotyp för Yeye Mi

Svar från Yeye Mi

Brilliant! Thank you for supporting our business and please continue to support our brand.

Blessings,
Abi
Creator of YM

Betygsatt 5 av 5 stjärnor

Order well received

Order well received! And costumer service on point. Thank you so much.
Happy customer!

10 september 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Gina! We appreciate you, please continue to support so our brand can continue to exist!

Blessings,
Abi
Creator of YM

Betygsatt 5 av 5 stjärnor

Amazing!!😍 always love yeyemi

Amazing!!😍 always love yeyemi! Please restock on bonnets I’d love a variety! Thanks for the free srcunchies on my recent order!!💝

10 september 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

You are so very welcome! All our bonnets have been restocked, so please do check out our site and shop with us again!

Blessings,
Abi
Creator of YM

Betygsatt 5 av 5 stjärnor

Great products

21 juni 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Thank you Sam! Your continued trust in our brand means a lot to us — we’d be honored to have your support once again
Blessings,
Abi
Creator of YM

Betygsatt 5 av 5 stjärnor

Lovely quality

Loved browsing the website, it easy and the delivery was quick as well. Love love the material and quality of my purchase.

4 april 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Aww, thank you! We’re doing a happy dance over here knowing you loved the material and your experience 💕

Betygsatt 5 av 5 stjärnor

10/10

Very professional and kind customer service, I had a slight problem with delivery but they kindly helped me out and sent a replacement. As for the products they are good quality and feel luxurious. I can tell this company really cares about their customers

13 april 2024
Omdöme utan inbjudan
Logotyp för Yeye Mi

Svar från Yeye Mi

We’re blushing over here! 🥹💛
Thank you for your kind words — we always aim to treat our customers like royalty 👑✨
So glad your order worked out perfectly in the end!
Please shop again with us soon! Your support means the world to us!

Betygsatt 5 av 5 stjärnor

Great product

I ordered the reversible large bonnet and I love it. It’s very comfortable and fits nicely without slipping around while I sleep. When I wake up, it’s in exactly the same place it was the night before. Delivery was fast and I loved the personalised note that came in the package.

12 mars 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Yesss! That bonnet said, “I’m not going anywhere tonight!” 😴✨
We’re so glad you love it — and that our little note made you smile 💌💛
Please shop again with us soon, your support would be invaluable!

Betygsatt 5 av 5 stjärnor

Great leopard print headscarf

Great leopard print headscarf

12 mars 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Yesss, the leopard print is giving main character energy! 🐆🔥
So happy you love it! Please shop with us again soon!

Betygsatt 5 av 5 stjärnor

Excellent

Goods arrived well-packaged and in good time; excellent quality of materials used for headwraps, highly recommend.

11 mars 2024
Logotyp för Yeye Mi

Svar från Yeye Mi

Fast delivery, fab quality, and happy customer? We’ll take that trifecta! 😍💃🏾
Thank you for the glowing review!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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