Secondcashmere Omdömen 

122
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Found exactly what I was looking for on the site, with accurate information about the items condition etc. Item arrived quickly, neatly packaged with a lovely thought of a lavender sprig. Jumper lov... Se mer

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Betygsatt 5 av 5 stjärnor

I love my new (to me) jumper. It came to me packaged in an exquisite manner, making it feel rather special and for only a fraction of the price I would have paid for new. I can’t recommend enough. W... Se mer

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Betygsatt 5 av 5 stjärnor

My husband's favourite cashmere cardigan was not surviving the 15 years of wear with horrible damage to the cuffs and elbows. I found Second Cashmere on Trustpilot and they have absolutely worked a s... Se mer

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Betygsatt 5 av 5 stjärnor

Great all round experience with Second Cashmere. Excellent quality garment for a very good price. The delivery service was quick and efficient via Royal Mail. I love my sleeveless camel cashmere... Se mer

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Företagsinformation

  1. Second hand-butik
  2. också i
  3. Butik för modeaccessoarer
  4. Heminredningsaffär
  5. Klädbutik

Skrivet av företaget

Second Cashmere creates considered collections of secondhand and recycled cashmere. Restored and manufactured in Scotland. We repair, restore, rework, and unravel cashmere garments sourced from textile recyclers, to create well designed and well-made collections for your home and wardrobe. Our ethos centres on circularity, interrupting the waste system to give new purpose to discarded pure cashmere garments. So with care and creativity, we want to spearhead a new way to make sustainable, luxury shopping possible. All our collections are 100% cashmere.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

122 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(122)

55 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Customer Sevice

I was keen to keep one of my late Mum’s cashmere cardigans but it had a hole in the elbow. I researched elbow pads and came across .nd online. I could not be happier with my purchase, nor with the help they gave me at .nd. Thank you. The cardi lives on!

29 september 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

We were so happy to be able to help you with your repairs and it's great to know that you've managed to fix the cardi and keep wearing it. It was our pleasure to help and we hope you get lots more wear from it! All the best, Emily and Lotti

Betygsatt 5 av 5 stjärnor

Trusted with my husband's favourite cashmere…

My husband's favourite cashmere cardigan was not surviving the 15 years of wear with horrible damage to the cuffs and elbows. I found Second Cashmere on Trustpilot and they have absolutely worked a small miracle on it! He is thrilled. Not cheap to repair but for the amount of work done and the quality of it, a total bargain. Friendly and helpful to deal with I would not hesitate to recommend.

9 oktober 2026
Omdöme utan inbjudan
Logotyp för Secondcashmere

Svar från Secondcashmere

It was our pleasure to do the repairs and thank you for trusting us with such a special piece. We hope your husband gets plenty more wear from the cardy this winter and beyond. Thanks again!

Betygsatt 5 av 5 stjärnor

I love my new (to me) jumper

I love my new (to me) jumper. It came to me packaged in an exquisite manner, making it feel rather special and for only a fraction of the price I would have paid for new. I can’t recommend enough. Why would you pay hundreds of pounds for something new when you can buy quality items that are like new. Moreover, it’s better for the environment with much less carbon footprint involved!!

Thank you for making me smile, and thank you for keeping me warm (am wearing the jumper as I write this review) 😂

29 september 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

This was SO lovely to read, thank you! We are over the moon that you're happy with your jumper and thanks so much for trying us out and shopping with us. All the best, Lotti and Emily :-)

Betygsatt 5 av 5 stjärnor

Found exactly what I was looking for on…

Found exactly what I was looking for on the site, with accurate information about the items condition etc.
Item arrived quickly, neatly packaged with a lovely thought of a lavender sprig.
Jumper lovely shade, perfect fit will definitely purchase from the company again.

28 september 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Thanks a lot for your lovely feedback. It's great to hear you liked our packaging and your jumper and thanks again for shopping with us!

Betygsatt 5 av 5 stjärnor

I love the care spent on the cashmere…

I love the care spent on the cashmere and I love the packaging. It feels like a real present!
The postage is also very propt. I will be shopping with you again and again 😊

16 september 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Thank you for such a lovely review and your comment on our packaging! That's exactly what we are going for regarding the 'present-like' experience so it's great to hear that you like it! Thanks again for shopping with us. It's much appreciated! :-)

Betygsatt 5 av 5 stjärnor

Very Pleased

I’m really pleased with the service and quality of the product. I bought a cardigan which is beautiful. The only downside was that I couldn’t see the slits at the cuffs, only that there were small buttons there (by zooming in). It’s a design feature, so not a flaw but it would have been nice to see them on the photos somehow. I do love the cardigan overall though, so I would recommend Second Cashmere and I will definitely purchase again.

15 september 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Thank you very much for the lovely review and apologies for the lack of clarity on the image. This is great feedback and we will absolutely take it on board with future additions to our collections. Thanks again and we're so pleased you like the cardigan nonetheless!

Betygsatt 5 av 5 stjärnor

Great all round experience with Second…

Great all round experience with Second Cashmere. Excellent quality garment for a very good price. The delivery service was quick and efficient via Royal Mail. I love my sleeveless camel cashmere rollneck Vest, it fitted perfectly - I will be back checking out their stock again soon. Well done Second Cashmere .nd

4 september 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Thank you for the fantastic review and we are so pleased that you like the vest you bought! Happy wearing!

Betygsatt 1 av 5 stjärnor

Hopeless because website doesn't work…

Hopeless because website doesn't work properly. Crashes every single time I try to use the filter and no "contact us."

12 september 2026
Omdöme utan inbjudan
Logotyp för Secondcashmere

Svar från Secondcashmere

Hi there, thank you for taking a moment to leave your feedback. We're really sorry to hear you had a difficult time with our website. As a small business of 2, we are always working to make sure your experience is as best as it can be when using our service, be that the website or anything else. Your feedback goes a long way and we will do what we can to ensure this doesn't happen again in the future. If you would like to contact us directly, please don't hesitate to get in touch via our contact page here: https://secondcashmere.com/pages/contact-us

Betygsatt 5 av 5 stjärnor

Not only a high quality cashmere at an…

Not only a high quality cashmere at an excellent price but excellent customer service too.

28 augusti 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

We're so pleased that we found you the piece you were looking for! Thanks again for shopping with us and we hope you get lots of great wear from your jumper this season.

Betygsatt 5 av 5 stjärnor

100 percent perfect experience

100 percent perfect experience! Gorgeous sweater in top condition received in exceptionally careful and thoughtful packaging. Seller was communicative, helpful, friendly and committed to this being a positive experience for me. Prices so competitive, too. I love the informative website. I highly recommend Secondcashmere and will definitely be back for more. Thanks to Lotti for all her advice.

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Secondcashmere

Svar från Secondcashmere

Thank you for such a lovely review and for taking the time to leave it! Glad we could be of help and we hope you get lots of great wear from your new (to you) cashmere knit. Thanks again.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Very quick.
The darning kit is just perfect.
The darning mushroom and the scissors are design classics.
I love Second Cashmere and only wish I lived close enough to join a course.

6 augusti 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Thanks for your lovely review Sarah! So good to read that you're happy with your kit and we hope your mending projects go well! Big thanks!

Betygsatt 5 av 5 stjärnor

Excellent Service

Friendly, efficient service with excellent communication throughout the process. I’m delighted with the repairs to my cashmere hoodie. The elbow patches blend in beautifully and have given my garment a new lease of life.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Secondcashmere

Svar från Secondcashmere

Thank you for taking the time to leave such a lovely review! We hope you get lots more wear from your hoody this autumn/winter!

Betygsatt 5 av 5 stjärnor

Im happy to always give Second Cashmere…

Im happy to always give Second Cashmere the highest marks. Not only is their mending absolutely beautiful, they have invented a lovely mending kit so hapless people like me can try to mend the smaller holes — hoping to do it as well as those ladies do, but probably filing miserably!

3 juni 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Thanks for the great review Nicole and good luck with your mending! We're 100% sure you'll do a fantastic job and darning is a brilliant skill to learn! Go you!

Betygsatt 5 av 5 stjärnor

Eventually got through customs

Eventually got through customs. Delay into Ireland. Second hand cashmere, lovely sweaters when arrived, would have thought value is ephemeral. And enormous customs tax.

13 januari 2026
Logotyp för Secondcashmere

Svar från Secondcashmere

Hi there! Thank you for taking the time to leave us a review and we are really happy to know that you're happy with the quality of our collections. We're really sorry about what happened at customs. We are currently working with our shipping partners to ensure this doesn't happen again, so we will be able to offer a better service outside of the UK for this coming autumn/winter in 2026. Thanks again and again really sorry about the extra costs.

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