A huge thanks to Tiana for all the help! She was incredibly patient throughout the entire process and stayed on top of everything with great follow-ups to ensure the connection was stable. Her experti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sensitive to customer concerns, Patient in listening to customer, And Tiana stayed in touch with me thru texting until I got home from work and after I got home, to trouble- shoot and connect my wi... Se mer
I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
Företagsinformation
Skrivet av företaget
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Kontaktuppgifter
1429 Chase Ct , 46032, Carmel, USA
- (888) 609-0681
- xperts@xiber.net
- xiber.net
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Benjamin is awesome!
I’ve called numerous of times. No one was able to help me until today. I talked with Benjamin and he was great! He is professional and was able to get my cable working today! I appreciate Benjamin’s help so much!!
Great job easy to work with
Benjamin was great
Benjamin was great. I didn’t have any wait time when I called in and my problem was fixed in literally 15 minutes. He had excellent communication and I was very happy with my experience.
very kind and and easy experience
very kind and and easy experience
Excellent technical support thanks for…
Excellent technical support thanks for your help
Was very prompt very easy to talk to…
Was very prompt very easy to talk to his assistance was greatly appreciated
Great customer service!
Excellent tech support
Benjamin fixed my issue quickly and communicated reasons for the delay. Thank you so much!
Great service!
Took me a little to get into contact with a person who could help but once they did they were very helpful in fixing the problem
Outstanding service
The customer service technician was very patient and helped me work through our issue by offering multiple suggestions to ensure our issue was addressed.
Didn’t have to wait long for someone to…
Didn’t have to wait long for someone to help me, and he figured out the issue very quickly. He was very helpful!
Benjamin went above and beyond the call…
Benjamin went above and beyond the call of duty to help me.
10/10 customer service experience
The customer service agent was very helpful and resolved my issue quickly!
He was fast and knowledgeable
Moving in and setting my service up for the 1st time was very quick and easy.
Got Everything back up and running
Got Everything back up and running
I had messed up the process and they…
I had messed up the process and they was able to reset everything and get me the right wifi connection.
El asiste fue muy amable y servicial…
El asiste fue muy amable y servicial conmigo
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








