A huge thanks to Tiana for all the help! She was incredibly patient throughout the entire process and stayed on top of everything with great follow-ups to ensure the connection was stable. Her experti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sensitive to customer concerns, Patient in listening to customer, And Tiana stayed in touch with me thru texting until I got home from work and after I got home, to trouble- shoot and connect my wi... Se mer
I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
Företagsinformation
Skrivet av företaget
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Kontaktuppgifter
1429 Chase Ct , 46032, Carmel, USA
- (888) 609-0681
- xperts@xiber.net
- xiber.net
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Xeiber has no respect for my lawn
Xeiber ran new lines through my yard. I patiently waited several months to have yard repaired. They came out and tossed hay over the deep ruts. They did nothing to level the problem at all.
A huge thanks to Tiana for all the…
A huge thanks to Tiana for all the help! She was incredibly patient throughout the entire process and stayed on top of everything with great follow-ups to ensure the connection was stable. Her expertise got my Wi-Fi back up and running as soon as possible—truly excellent service!
Quick and concise communication!
I appreciated that they were in constant communication throughout the whole process and I did not mind having to go back and forth since they had immediate updates for me and explained the process in detail.
Nice service!!!
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
I called in with no internet
I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
Tiana
Tiana was very helpful and was able to resolve the issue very quickly.
Quick and respectful no complaints from…
Quick and respectful no complaints from me love the customer service
I received great assistance in…getting 5G back
I received great assistance in rebooting my internet since I didn’t have my 5G internet option. She was patient with me during the process.
EXCELLENT Customer Service!
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
Easy set up for the 1Gig router igot…
Easy set up for the 1Gig router igot Laura was an amazing help thank you so much
She was extremely helpful
She was extremely helpful, nice the entire time, and was outstandingly patient with me through out the process.11/10
Tiana was very patient and helped…
Tiana was very patient and helped answer all of my questions
Remot Worker, No Internet!
Having internet out while working from home is stressful! Tiana was efficient and quick when helping me! I am back online quickly.
Tiana was texting me real time until my…
Tiana was texting me real time until my issue was resolved!
Tiana was extremely helpful
Tiana was extremely helpful, she went above and beyond to solve my issue. I would recommend her to help anyone in the future, and if i should have issues i hope to be helped by her again too. I could not be more thankful for her support
Raine was very helpful
Raine was very helpful and her instructions were very easy to follow
Tiana helped very well
Tiana understood the issue, reported it to the correct team to address it, and resolved the problem.
Thank you Xiber!
Tiana and Laura were super easy to work with and super helpful with getting me reconnected to my wifi when it went out.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








