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Thinking of Buying Into Wyldcrest Parks? Think Again.
Here’s my experience:
I spent seven years living on the leisure side of a Wyldcrest park in a caravan—not a park home. While my personal situation didn’t involve owning a park home, I’ve spoken to many current and former park-home residents during my time there, and their accounts reveal a troubling pattern. Many elderly residents have faced enormous financial losses when selling their homes, often during the most vulnerable times in their lives, such as after the death of a lifelong partner.
Even if you’re considering buying on the leisure side, as I did, be warned: the park has a policy that once a caravan reaches 10 years of age (and in some cases even sold one older than this), you are not allowed to sell or gift it to anyone. Instead, they require you to pay them to scrap it. However, it has been noted that in some cases, these caravans are not scrapped at all but resold by the park. This practice creates significant financial losses for the owners while generating profit for the park.
My own experience with Wyldcrest Parks was far from positive. From the very beginning, their sales manager, ‘Fred’, caused multiple issues. His behavior ranged from condescending comments and offensive language to outright unprofessionalism. For years, he refused to acknowledge me as my partner’s spouse, repeatedly referring to me as “the lodger,” despite our requests to correct this disrespectful behavior.
The most upsetting experience came when we were subjected to homophobic abuse from one of the park’s staff members who lived next door. This behavior, which was caught on film, was deeply distressing. When I reported the incident and voiced my concerns on social media, I was told to remove my complaint or face a month’s notice to leave the site. This blatant attempt to silence us added to the emotional toll of living in an environment that felt increasingly hostile and unsafe.
When my husband, Steve, passed away last September, things only got worse. Fred demanded that I pay £3,000 to remain on the property. After contacting Alfi Best, the park owner, I discovered the fee should have been £2,500—and Alfi himself saw no reason I should pay anything more. However, in my grief and frustration, I paid the fee to avoid further stress.
A year later, I decided to leave the park for my own peace of mind, but Fred continued to harass me. On the anniversary of Steve’s passing, he accused me of taking items from “Steve’s caravan”—conveniently forgetting that this had always been referred to as “our home” until it suited him otherwise.
Since leaving, life has improved significantly, but Fred’s behavior didn’t stop there. On a recent visit to the park, he approached a resident and openly disclosed that I had “arrears,” even suggesting the amount was substantial. Not only was this claim false, but it was also a clear breach of GDPR laws, as my personal financial information was shared without my consent.
I won’t be paying another penny to these people. I’m filing a formal complaint and seeking legal action to recover the wrongful “admin fee” I was forced to pay.
To anyone considering buying into Wyldcrest Parks: this is my personal review of the park. I encourage everyone to look at both the good and bad aspects of living here and make their own informed decision. This review is based entirely on my experiences and the secondhand accounts of people I’ve met during my time there. While these stories may resonate with others, it’s important to conduct your own research and carefully weigh your options.
Sharing my story is my way of hoping to spare someone else from going through what I and so many others have endured.
15 november 2024
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