From the first moment of meeting the representative Belinda, we immediately felt at ease and were confident of the information presented. We saw four homes for sale and there was one in particular t... Se mer
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Det här tycker kunderna
We've e just moved to Regency Heights residential park home, the site manager Aiden has been great! Always helpful, attentive, friendly and caring. He has made the move so much easier than it might... Se mer
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We visited Reculver Court on the open weekend. Lisa greeted us & was very friendly, helpful, knowledgeable & patient with us while showing us some lovely homes. Although none of them are suitable for... Se mer
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We went to the showroom on a whim. We liked the location of the park and were interested to see what was offered. We were greeted by Lisa in a very warm and friendly manner. Her tour of the various... Se mer
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Företagsinformation
Skrivet av företaget
We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.
Kontaktuppgifter
Storbritannien
- regency-living.com
4,7
Utmärkt
104 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Viewing at Forest Edge Court
Julianne Rock was very pleasant and really helpful and informative which made our viewing really good
21 april 2026
Omdöme utan inbjudan
We were shown around by Sarah who was…
We were shown around by Sarah who was friendly, professional and incredibly knowledgeable. A beautifully landscaped setting and we were very impressed.
11 april 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for taking the time to share your experience.
We’re delighted to hear that Sarah made such a positive impression—her friendly, professional approach and knowledge are exactly what we strive for across all of our teams. We’ll be sure to pass on your kind comments to her.
It’s also wonderful to hear that you were impressed with the landscaped setting. Creating and maintaining beautiful surroundings for our residents and visitors is something we take great pride in.
Thank you again for your feedback.
Kind regards,
Regency Living
A worrying time
We purchased a park home through a part-exchange scheme with Regency Living, and initially, the experience was very positive. The process at the beginning was smooth, and we felt confident and happy with our decision.
We moved in and started planning our retirement living in such a beautiful setting.
You can read our story on the Omar website and Regency have used us in a case study on their advertising campaign, which we were happy for them to do.
After spending a sizeable amount on perfecting our forever home, unfortunately we started to encounter problems with over hanging branches from the boundary of the park.
Our residents association team are working tirelessly to help resolve this issue which is ongoing but not looking hopeful.
Therefore, six months down the line, what started as a promising and reassuring move has turned into a worrying time for us.
My advice to anyone buying a property on Forest Edge Court would be:
Yes it is beautiful, friendly and a lovely place to live.
Just don't spend your hard earned money on a property on Bunnywood Drive backing onto the forest as you will have the threat and worry of branches falling onto your property and the risk of hurting us and our dog and ruining our lives.
3 april 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for taking the time to share your experience. We are pleased to hear that your initial journey with Regency Living was a positive one and that you have enjoyed the setting and community at Forest Edge Court.
We are, however, sorry to hear of your ongoing concerns regarding the overhanging branches along the boundary of Bunnywood Drive.
Following discussions with the Forestry Commission, Regency Living has been granted permission to undertake works to cut back the overhanging branches. However, after the Forestry Commission carried out their own assessment, the trees have not been deemed dangerous or at risk, and therefore such works are not considered necessary at this time.
While we recognise residents’ concerns regarding safety and the impact on their homes, we will continue to monitor the situation in line with the Forestry Commission’s guidance. We would also encourage any further concerns of this nature to be raised directly with the Forestry Commission as the responsible landowner.
We remain committed to maintaining the areas within our control to a high standard and to supporting residents where we are able within the scope of our responsibilities.
Regency Heights park home Poole, Dorset
We've e just moved to Regency Heights residential park home, the site manager Aiden has been great! Always helpful, attentive, friendly and caring. He has made the move so much easier than it might have been, because he listened to our needs. My husband has MND and struggles with his mobility, but Aiden has been kind and patiently waiting for him to mobilize. He's acted promptly when needed, and sorted out the little problems like arranging to have the water meter moved to accommodate the ramp needed for access to the decking for the wheelchair. I would highly recommend this site, and having such a lovely man managing it makes all the difference in the world.
25 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for taking the time to share your experience.
We’re absolutely delighted to hear how positive your move to Regency Heights has been, and especially pleased that Aiden has made such a meaningful difference during what can be a challenging time. His helpful, attentive and caring approach truly reflects the standards we aim to provide across all of our parks.
It’s wonderful to know that he has been able to support both you and your husband with understanding and patience, and that practical adjustments—such as relocating the water meter to accommodate wheelchair access—were handled promptly to meet your needs.
Your recommendation means a great deal to us, and we’re very grateful for your kind words. We will be sure to pass your feedback on to Aiden.
Wishing you both every happiness in your new home.
Kind regards,
Regency Living
We had a really positive experience…
We had a really positive experience with Lisa at Reculver Court. From the very beginning, she was friendly, professional, and incredibly helpful, always taking the time to answer our questions and provide clear, honest information.
Although we ultimately decided not to go ahead with the purchase, this was purely a personal decision, and not a reflection of the service we received. Throughout the process, she was supportive, patient, and never pushy, which we really appreciated.
It’s clear she genuinely cares about her clients and takes pride in what she does. We wouldn’t hesitate to recommend her to anyone considering a home at Reculver Court.
Thank you again for all your help Lisa 💫
19 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for taking the time to leave such a thoughtful review.
We’re delighted to hear about your positive experience with Lisa at Reculver Court. She takes great pride in supporting customers with honesty, professionalism, and care, so it’s wonderful to see this reflected in your feedback.
While we completely understand that your decision not to proceed was a personal one, we truly appreciate your kind words and recommendation. It means a great deal to both Lisa and the wider team.
We wish you all the very best for the future, and should you ever reconsider in the future, you would be more than welcome at Reculver Court.
From the first moment of meeting the…
From the first moment of meeting the representative Belinda, we immediately felt at ease and were confident of the information presented. We saw four homes for sale and there was one in particular that caught our attention. It instantly felt homely thanks to Belinda’s keen attention to detail.
This led to us making an offer there and then and yesterday, having been guided through the purchasing documents (9 days later!) we took possession of the keys for our next beautiful home.
Thank you Belinda, you’re our star ✨
21 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for your wonderful review.
We’re absolutely delighted to hear about your positive experience and that Belinda made you feel at ease from the very first meeting. Her attention to detail and dedication to helping customers find the right home truly makes a difference, so it’s fantastic to see this reflected in your journey.
Congratulations on your new home – we’re so pleased everything came together so quickly for you! We’re sure you’ll be very happy there and wish you many wonderful years ahead.
Belinda will be thrilled to read your kind words – thank you again for sharing your experience.
Regency Living
Belinda from day one of our journey to find our new home has been outstanding. We can't thank her enough for her guidance, professionalism and a great personality. We are so looking forward to this new adventure.
31 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
We’re thrilled to hear that Belinda has been such a positive part of your journey in finding your new home. Her guidance, professionalism, and warm approach are exactly what we strive to provide, so it’s wonderful to see this recognised.
It’s an exciting time, and we’re delighted to have been part of the start of your new adventure. We wish you many happy years ahead in your new home.
The representative Lisa Scales is first class
The representative Lisa Scale’s was incredible she answered all questions very honestly additionally she was very patient, helpful and informative.
Unfortunately I will not be purchasing the park home, which was fantastic, but personal circumstances have prevented my purchase
6 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for your kind review.
We’re delighted to hear that Lisa provided such a positive experience and that she was able to support you with honesty, patience, and helpful information throughout your enquiry.
We’re sorry to hear that your circumstances have prevented you from moving forward with the purchase at this time, but we completely understand that these situations can arise. Should things change in the future, we would be more than happy to assist you again.
Wishing you all the very best, and thank you again for your feedback.
Reculver Court Visit
We visited Reculver Court on the open weekend. Lisa greeted us & was very friendly, helpful, knowledgeable & patient with us while showing us some lovely homes. Although none of them are suitable for us at the moment, we liked the park & would consider another visit in the future.
7 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear that you enjoyed your visit to Reculver Court and that Lisa made you feel welcome. She takes great pride in ensuring visitors have all the information they need and in showing the homes at a relaxed pace, so it’s wonderful to hear that this was your experience.
Even though the homes available at the moment may not be quite right for you, we’re really pleased that you liked the park and would consider visiting again in the future. You would be very welcome to return, and Lisa would be more than happy to help when the time feels right.
Just taking a perk!
We went to the showroom on a whim. We liked the location of the park and were interested to see what was offered. We were greeted by Lisa in a very warm and friendly manner. Her tour of the various show homes was knowledgeable and wonderfully paced. They are beautiful properties and although we are not yet ready to move, we will be looking at something and somewhere similar in the future.
5 mars 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear that you enjoyed your visit and that Lisa made you feel so welcome. She takes great pride in helping visitors explore the park at a relaxed pace and making sure they have all the information they need, so it’s wonderful to know that this came across during your tour.
We’re also pleased that you liked the location and the show homes. Even if you’re not quite ready to make the move yet, it’s great that you’re considering something similar for the future.
You’ll always be very welcome to visit again when the time feels right, and Lisa will be happy to help.
Moving into Regency Park Home
We have eventually moved into a fantastic Regency Park Home after living in our previous home for 39 years. This is now our retirement residence and thankfully we have received lots of assistance from Regency Homes to make the transition easier.
This assistance has been provided by Olivia Borham, Belinda Cadwallader both of whom we found nothing was too much trouble in helping us achieve this successful move.
25 februari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for your wonderful review.
We are absolutely delighted to hear that you are now happily settled into your fantastic new Regency Park home after 39 years in your previous property — what a big and meaningful move! Knowing that this is your retirement residence makes it even more special, and we’re so pleased we could support you during such an important transition.
Olivia Borham and Belinda Cadwallader will be thrilled to hear your kind words. We’re very proud of the care and dedication they show our homeowners, and it’s lovely to know you felt that nothing was too much trouble.
On behalf of everyone at Regency Homes, thank you for placing your trust in us. We wish you many happy, comfortable years in your new home.
Compassionate and Businesslike
My Father in law is in process of moving to Reculver Court. The consideration and compassion from Regency has been exemplary.
Lisa Scales was professional, businesslike, friendly and transparent throughout.
A pleasure to do business with people who clearly put the customer first.
28 februari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for your thoughtful review.
We’re truly grateful for your kind words regarding your father-in-law’s move to Reculver Court. We understand that this can be a significant transition, and it means a great deal to know that you felt supported with care and compassion throughout the process.
Your feedback about Lisa Scales is especially appreciated. Lisa takes great pride in being professional, transparent and approachable, and she will be delighted to know her support has made such a positive impact.
Thank you again for placing your trust in us. We wish your father-in-law every happiness as he settles into his new home.
Tracey has been excellent from our very…
Tracey has been excellent from our very first enquiry and we are now living our dream. Our park home is exquisite and we have settled in nicely. Such a big move from the West Midlands but no regrets. Thank you Tracey and the team.
27 februari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for your lovely review.
We’re absolutely delighted to hear that you’re now settled in and living your dream. Making such a big move from the West Midlands is no small decision, so it’s wonderful to know you have no regrets and are enjoying your beautiful new home.
Tracey will be thrilled to read your kind words. She is passionate about supporting our homeowners from that very first enquiry right through to move-in day and beyond, so it means a great deal to know she made such a positive difference to your journey.
Thank you for choosing Regency Living. We wish you many happy and relaxing years in your exquisite new park home.
Reculver Court Viewing Appointment
We went to Reculver Court to see whether a move there was suitable for us.
The onsite sales advisor, Lisa, was
absolutely fantastic. Totally professional, knowledgeable, approachable and very personable.
Time wasn't an issue and Lisa allowed us to see a selection of park homes and return to view a couple we were interested in.
We didn't feel pressurised to commit to a purchase and left to consider our options.
23 februari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you very much for taking the time to visit Reculver Court and for leaving such a wonderful review.
We’re delighted to hear that Lisa made such a positive impression. She takes great pride in ensuring every visitor feels welcome, well-informed and comfortable, so it’s fantastic to know you found her professional, knowledgeable and personable.
Buying a park home is an important decision, and we firmly believe our customers should have all the time and space they need to explore their options without any pressure. We’re pleased that you felt able to view a range of homes, revisit those you liked, and leave to reflect at your own pace.
Very professional
Very professional, all went very smoothly. Plenty of up front information supplied and excellent communication from the agent.
10 februari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you found the process professional and that everything went smoothly. Providing clear upfront information and maintaining excellent communication are priorities for us, so it’s great to know this was reflected in your experience.
We truly appreciate your feedback and your support.
Regency Court. Newton Abbot
Its early days yet, I've only just started moving in , but Sue and Martin have been fantastic, really helpful and understanding. Sure I will like living here
9 februari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you for your lovely review and welcome to Regency Court!
We’re so pleased to hear that Sue and Martin have been fantastic, helpful and understanding as you begin settling into your new home. Moving can be a big step, so it’s great to know you’ve felt supported during these early days.
We’re confident you’ll enjoy living at Regency Court and wish you every happiness in your new home. If there’s anything you need as you continue moving in, please don’t hesitate to reach out.
Dolbeare
Sue from Dolbeare has been fanatastic. So, so helpful, caring and friendly. Nothing is too much, answers all of your question, provides info and help. Sue ensures your experince is smooth and hassle free. Sue ensures all goes well. Such a wonderful person to deal with. Thank you.
31 januari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for taking the time to leave such a wonderful review.
We’re absolutely delighted to hear how positive your experience has been with Sue at Dolbeare. She truly cares about supporting our residents, and it’s fantastic to know that her helpful, friendly, and attentive approach made your experience smooth and hassle-free.
Your kind words mean a great deal, and we’ll be sure to pass your thanks on to Sue. We’re very grateful for your feedback.
Moving into 11 Ash Tree Close, Silver Mists
Having just moved in to 11 Ash Tree Close at Silver Mists I have to commend Aiden Carter for the excellent level of service provided from first meeting through to purchase.
He has been very courteous and helpful throughout this time and is a consummate professional.
I really appreciate the help and support he has provided at all times.
29 januari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you very much for your thoughtful review, and congratulations on your move to Silver Mists.
We’re delighted to hear that Aiden provided such an excellent level of service from your first meeting through to completion. His courteous, professional, and supportive approach is exactly what we aim to deliver, so it’s wonderful to know your experience reflected that.
We truly appreciate your kind words and will ensure your feedback is shared with Aiden. We wish you every happiness in your new home at Silver Mists.
Aiden Carter and Robin Hildreth
Aiden Carter
May I take this chance to thank Aiden for how Professional,Polite,friendly he has been
He was very understanding about our requirements
he is very knowledgeable having spent a lot of time with him we feel we have become friends thank you Aiden for going the extra mile we love our new home
May I also take the chance to the Robin the Site manager for all the help he afforded us he to is a a wonderful person and is knowledgeable
TO THE MANAGERMENT OF Regency living you have two excellent members of staff AIDEN AND ROBIN at Regency heights how ever having not met all the other staff we are sure they are excellent at their duties aswell
19 januari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for taking the time to leave such a thoughtful and generous review.
We’re absolutely delighted to hear about your positive experience with Aiden and Robin. Aiden will be thrilled to know that his professionalism, friendliness, and dedication made such a meaningful impact during your journey, and that he was able to go the extra mile to help you feel truly at home. Likewise, Robin’s knowledge and support on site are qualities we value greatly, and your kind words will mean a lot to him.
At Regency Living, we take great pride in our team, and feedback like yours reinforces everything we strive for. We’ll be sure to pass on your compliments to both Aiden and Robin, as well as the wider team at Regency Heights.
Wishing you many happy years in your beautiful new home, and thank you again for choosing Regency Living.
A daunting experience made easy with…
A daunting experience made easy with the lovely Lisa ,not pushy very professional. We had viewed another site and the sales rep was rubbish no info ,lisa gave me the confidence to say what I liked and didnt ,time was of no importance she waited while i looked in every cupboard and room 100s of times left knowing what we wanted a superb experience.
21 januari 2026
Omdöme utan inbjudan
Svar från Regency Living
Thank you so much for taking the time to share your experience. We’re delighted to hear that Lisa made the process feel easy and comfortable for you. Taking the time to listen, never rushing, and making sure you felt confident to say what you did and didn’t like is exactly the experience we aim to provide.
It’s great to know you left feeling clear and confident about what you wanted — that’s what really matters.
Thank you again for your lovely feedback, and we wish you all the best moving forward.
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