Regency Living Omdömen 

159
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From the first day we visited Meadowlands Court for an open day Tracey O'Brien (Sales Advisor) has been most helpful in providing all the information we required to complete the purchase of our new Pr... Se mer

Betygsatt 5 av 5 stjärnor

We have recently purchased a property from Regency Living. The sales person we dealt with is Aidan Carter - he has been extremely helpful and knowledgeable throughout the process, we can’t praise h... Se mer

Betygsatt 5 av 5 stjärnor

We made the decision to improve our lifestyle by buying at Christchurch Marina Court site. From our initial meeting, we found Carla Ball welcoming, enthusiastic and informative. Throughout the proce... Se mer

Betygsatt 4 av 5 stjärnor

Have only moved in 2 weeks ago but im pleased to say the process was made easy with the help and support of Aiden (senior sales advisor) who supported me throughout the whole process. If an when i ca... Se mer

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We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

159 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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Har besvarat 100 % av sina negativa omdömen

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4,7

Alla omdömen

(159)

78 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I have lived on Tall Trees Park for…

I have lived on Tall Trees Park for sixteen years, we have been through some awful times under the last two owners who let the Park go to rack and ruin but thank goodness we have been taking over by Regency Living, they have spent thousands of pounds bring the Park up to a high standard. I personally had very bad subsidence and the whole of the back of my property had collapsed, not only have Regency repaired the problem to a very high standard but have also built my garden back to a very safe and smart area, the builders were polite and so very hard working. I would like to thank Andy and Martin for seeing the project through, last of all a huge thank you to our Park supervisor Szimi, she is approachable, helpful and professional, along with our committee she has managed to turn our Park around from a sad place to a happy place to live. I would certainly recommend retirement Park living to anyone, as long as they are very careful and choose a reputable company like Regency Living.

14 november 2025
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Svar från Regency Living

Thank you so much for taking the time to share your experience. Hearing from long-standing residents like yourself means a great deal to us.

We are truly pleased that the improvements carried out at Tall Trees Park have had such a positive impact on your home and your day-to-day living. Your kind words about the repair work, the quality of the build, and the professionalism of the team—especially Andy, Martin, and our Park Supervisor, Szimi—are deeply appreciated. We will be sure to pass your gratitude on to them.

It is encouraging to know that the efforts to restore and enhance the Park have helped make it a happier and more welcoming place to live. Creating a safe, comfortable, and well-maintained environment for our residents is at the heart of what we strive to do, and feedback like yours reaffirms that commitment.

Thank you again for your support and your recommendation. We are delighted to have you as part of the Tall Trees Park community.

Betygsatt 5 av 5 stjärnor

Tracey O’brian at Meadowland Court

Tracey at Meadowlands Court was so helpful and answered all of our questions. Nothing too much trouble . Explained everything and showed us around 3 homes . Tracey as kept in touch all the way through our purchase and is always available when we had more questions 👍 Brilliant

8 september 2025
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Svar från Regency Living

Thank you so much for your wonderful review! We’re delighted to hear that Tracey provided such helpful and attentive support throughout your journey. It’s great to know she made the process smooth and enjoyable, and that you felt well-informed every step of the way. Wishing you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

Extremely happy with the service from…

Extremely happy with the service from Tracy O'Brien very courteous, very helpful, and informative.she left no stone unturned. If I was the mark out at 10 I would say 11 lol🙂🙂

21 oktober 2025
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Svar från Regency Living

Thank you very much for your kind feedback. We are delighted to hear that Tracey O’Brien provided such courteous, helpful, and thorough service throughout your experience.

Betygsatt 5 av 5 stjärnor

Dolbeare Court

Recently purchased our new park home, special thanks to Sue Evans who explained the process and helped at every step of the way, with all of our questions.
We have settled in well and are looking forward to our new life here.

21 oktober 2025
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Svar från Regency Living

Thank you for taking the time to share your kind feedback. We are delighted to hear that your purchasing experience was such a positive one and that Sue Evans provided clear guidance and support throughout the process. It’s wonderful to know you have settled in well, and we wish you every happiness in your new park home and the exciting chapter ahead.

Betygsatt 5 av 5 stjärnor

We are moving into our new park…

We are moving into our new park bungalow in Reculver soon and have been dealing with Lisa Scales throughout.
Lisa is a credit to your company. She has responded quickly to our many emails and questions.
Her Customer service is superb.
Any issues we have had have been dealt with and resolved very quickly.
It has been a pleasure working with Lisa and we are very excited to be moving in to Reculver soon.

20 oktober 2025
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Svar från Regency Living

Thank you for your wonderful feedback. We are delighted to hear that your experience with Lisa Scales has been so positive. It’s great to know she provided such prompt, professional, and attentive support throughout your purchase. We truly appreciate your kind words. Wishing you every happiness as you move into your new park home at Reculver.

Betygsatt 5 av 5 stjärnor

Rob and Wendy

Just a few words about our experience purchasing a new property at Blue Dolphin Reculver Lane. Lisa Scales is a credit to your company. Everything was explained to us from the beginning and nothing was too much trouble for her. We both asked her lots of question's about our purchase and also the park. Lisa kept us informed from start to finish, we are very pleased with our purchase.

15 oktober 2025
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Svar från Regency Living

Thank you for sharing your experience. We are delighted to hear that Lisa Scales provided such clear guidance and support throughout your purchase at Blue Dolphin, Reculver Lane. It’s wonderful to know that she kept you well informed and made the process smooth and straightforward. Your kind words are greatly appreciated. We wish you many happy years in your new home.

Betygsatt 5 av 5 stjärnor

Moving home

David was very helpful throughout the whole process and reassured me that people were there to help ongoing

13 oktober 2025
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Svar från Regency Living

Thank you for your kind feedback. We are very pleased to hear that David provided helpful guidance and reassurance throughout your purchase. It’s wonderful to know you felt supported every step of the way.

Betygsatt 1 av 5 stjärnor

What has Happened?

What has Happened?
When I moved here 4 years ago, birds sang, wildlife everywhere and open green spaces. I moved with 2 dogs on the assurance that the open green space would remain as you enter the park and there would always be a dog walking area! In come Regency Living, whilst I knew it was a development site, they have bulldozed every green space, taken away our natural cornish stone wall and hedging which was teaming with wildlife and removed any area to walk your dogs! Now I live on a building site with no end in sight! My countryside retreat has turned into a housing estate!

12 oktober 2025
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Svar från Regency Living

Thank you for taking the time to share your thoughts. We’re very sorry to hear that your experience has not met your expectations and that recent development work has impacted the surroundings and green spaces you once enjoyed.

We understand how important these natural areas and the local wildlife are to our residents, and we appreciate how disruptive ongoing works can be. Regency Living took ownership of the park two years ago, and while we cannot be held accountable for any assurances or commitments made prior to that time, we are focused on improving the park and creating high-quality spaces for our residents to enjoy in the long term.

Regency Living is continuing to invest in the site’s future, including plans for enhanced landscaping and communal areas once development is complete. In addition, an Owners’ Lounge will be installed on the park in the near future, providing a new focal point for residents to relax and enjoy together.

Betygsatt 3 av 5 stjärnor

Happy with park management and ground…

Happy with park management and ground maintenance man. Park manager gets things done. Not happy with communication from other regency staff and customer services . Dave from another site was also effective and followed through when park manager was absent.

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lisa was amazing

Lisa was amazing . She explained everything thoroughly and went through pros and cons .
Took time to show us all over the site, nothing was too much trouble.
Answered all our questions of which there were many !
Credit to her and her employers

18 september 2025
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Svar från Regency Living

Thank you for sharing your feedback. We are pleased to hear that your experience with Lisa was positive and that she was able to provide clear and comprehensive information during your visit.

We appreciate your recognition of the professionalism and dedication demonstrated by our team. Your comments will be shared internally as an example of the service standards we strive to maintain across all areas of our business.

Thank you once again for your review.

Betygsatt 5 av 5 stjärnor

Sales Advisor Aiden Carter

Aiden Carter the sales advisor has been a great help to us right from the beginning of our journey.
He has helped us with a lot of queries and nothing was too much trouble.
He made sure we understood all the paperwork abd explained things we weren't sure of.

4 september 2025
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Svar från Regency Living

Thank you for your feedback. We’re pleased to hear that you received support during your move.

Betygsatt 5 av 5 stjärnor

Aiden from New forest glades went above…

Aiden from New forest glades went above and beyond to help us, we eventually moved thanks to him.
A lovely man, helped us from start to finish.
Thank you

30 september 2025
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Svar från Regency Living

Thank you for your feedback. We’re pleased to hear that you received support during your move at New Forest Glades.

Betygsatt 5 av 5 stjärnor

Lisa was really professional

Lisa Scales showed us around the various Executive Lodges. She was first really professional and friendly and easy to get along with. But most importantly she demonstrated excellent knowledge of the properties and was really helpful.

13 juli 2025
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Svar från Regency Living

Thank you so much for sharing this feedback. I’m delighted to hear that Lisa made such a positive impression. Her professionalism, friendly approach, and in-depth knowledge of the homes for sale at Reculver clearly made the visit both informative and enjoyable.

Betygsatt 5 av 5 stjärnor

Purchasing a new home

We have been liaising with Lisa Scales at Regency Living, Reculver Court for the past few weeks, regarding a park bungalow we are purchasing. Lisa has provided us with excellent customer service throughout. After asking numerous questions and sending many emails Lisa Scales has been so quick to respond to them all. Lisa is incredibly patient, helpful and has been an absolute pleasure to work with throughout. She has gone above and beyond to make sure we are happy and the whole process has been made so much easier with her great communication and commitment. Thank you Lisa, you are the best. Regency are very lucky to have you.

13 september 2025
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Svar från Regency Living

Thank you so much for taking the time to share your experience. We’re delighted to hear how well Lisa has supported you throughout your purchase at Reculver Court. Providing clear, timely, and friendly communication is exactly what we aim for, and it’s wonderful to know Lisa has made such a positive difference for you.

Betygsatt 5 av 5 stjärnor

Lisa at Reculver Court

The advisor was extremely helpful, very informative and no question was left unanswered. She was very straightforward and explained the cost differences between the show houses and some of the basic models which is very necessary when you have to consider your finances .
I found her honesty and directness was a breath of fresh air in this day and age and wouldn’t hesitate to use her services when the time is right

22 augusti 2025
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Svar från Regency Living

Thank you for your kind review. We’re so pleased to hear that our advisor was able to provide you with clear, honest, and informative guidance. We believe transparency is essential, especially when it comes to important financial decisions, and it’s great to know this made a difference for you.

We truly appreciate your feedback and look forward to supporting you again when the time is right.

Betygsatt 5 av 5 stjärnor

Aiden our New Forest Glades sales…

Aiden our New Forest Glades sales Manager is amazing. He has from the beginning been an absolute star. Knowledgeable, courteous and a pleasure to deal with. He is in my opinion a great asset to Regency Living. Even though we have been here a year, he still continues to help with queries that we have. Thank you so much Aiden Carter.

30 september 2024
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Svar från Regency Living

Thank you for taking the time to share your feedback. We are delighted to hear that your experience has been so positive and that you continue to feel well supported. At Regency Living, we are committed to providing exceptional service throughout every stage of your journey, and it is wonderful to know that this has been reflected in your experience with us.

Betygsatt 5 av 5 stjärnor

My home purchase with Regency

Whilst purchasing my home I was Supported all the way through by Belinda, couldn’t ask for a better sales assistant. Any questions I had were always answered or she would make the necessary investigations to find out the information needed. On the day of arrival at my new home, Belinda was there waiting for me to take me into my new and assist with any issues couldn’t ask for more. Excellent service

29 augusti 2025
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Svar från Regency Living

Thank you for sharing your experience. We are delighted to hear that you felt fully supported throughout your home purchase and that all of your questions were addressed with care and attention. It is wonderful to know that your move-in day went smoothly and that the service provided met your expectations. At Regency Living, we take great pride in ensuring every step of the journey is as seamless and reassuring as possible, and your kind words are greatly appreciated.

Betygsatt 5 av 5 stjärnor

Aiden Carter

First time living in a park home !! Aiden Carter has most definitely gone above and beyond to help. Cannot fault the whole process from start to finish, Aiden has been there even on his days off to put my mind at ease nothing was ever any trouble. I hope Regency Living appreciate what a great employee they have. Thank you Aiden !!

22 augusti 2025
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Svar från Regency Living

Thank you for your kind feedback and for sharing your experience of moving into your first park home. We are delighted to hear that the process felt smooth and that you felt supported every step of the way. At Regency Living, we are committed to providing a high standard of care and service, and it is always rewarding to know this has been reflected in your journey with us. We truly appreciate your thoughtful comments.

Betygsatt 5 av 5 stjärnor

Aiden Carter

Aiden Carter
Thank you for your help. Aiden went beyond his job to help me to move to Dorset. He has been professional, polite, understanding. He has never let me down. I cannot say enough positive about him.
Regency Living I hope you recognize how lucky you are to have such a good employee.

16 augusti 2025
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Svar från Regency Living

Thank you for sharing your kind words and positive experience. We are so pleased to hear that your move to Dorset was made smoother with the support you received, and that the service provided was professional, courteous, and understanding throughout. At Regency Living, we are dedicated to ensuring our customers feel well supported at every stage, and it is always wonderful to know when this has been achieved. Your thoughtful feedback is greatly appreciated.

Betygsatt 5 av 5 stjärnor

Forest edge court

Came and met Julian at Forest edge court to have a look at the bungalows, really liked one in particular and two months later we have moved in . Such an easy process from start to finish , no fees to pay as well . Julian was very good and kept us updated with the progress . Spring purchased our house and we got the estate agents valuation price . Really pleased with the whole process . Karen and Eric are the site managers and are very friendly and helpful . Overall five stars

17 augusti 2025
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Svar från Regency Living

Thank you so much for taking the time to share your experience. We’re delighted to hear that the process was smooth and straightforward, and that you’re enjoying your new bungalow at Forest Edge Court.

It’s wonderful to know Julian was able to support you throughout, and we’ll be sure to pass along your kind words to Karen and Eric as well. Your feedback means a lot to us, and we’re so pleased that everything met your expectations.

Wishing you both many happy years in your new home

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