The website was easy enough to navigate with an easy order process. However, it would be useful if the relevant cars had the specifications listed along with an option to have the car specs side by s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order and understand pricing. Very few pictures of vehicles in order to see all colour options on the vehicle and pricing increases each time you view.
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The deal I got was very competitive, and customer service has been great, but for a web only company the user experience was woeful. Pages keep crashing, it's not intuitive to find your previous... Se mer
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The gentleman I spoke to over the phone was just so helpful, informative and personable! Gave me alternative options to my initial choice due to delivery times. He seemed very knowledgeable and was ab... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Kontaktuppgifter
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Storbritannien
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
website needs to be easier to use
website needs to be easier to use, when going back the search goes right to page 1, when you were on page 5 looking.
Other than this, good to use!
30 mars 2026
Svar från Zenith Vehicle Contracts
Hi there and thank you for the feedback. I am sorry to hear of this, but thank you for providing an area of improvement. I will feed this into the team. Jonny@Zenith
I think the info on the website was…
I think the info on the website was clear but the offer of ev car models and versions is limited for some cases.
21 mars 2026
Svar från Zenith Vehicle Contracts
Hi Fabio. Thank you for your feedback. I am sorry to hear you are not presented with the options you were expecting. It may be that there are limitations on what vehicles are available on the scheme. Please contact our sales team on 03301348792 to double-check if this is presenting correctly. Jonny@Zenith
I was very pleased with the service…
I was very pleased with the service provided by Zenith. The support was prompt, professional, and efficient, and everything was handled smoothly from start to finish. I would happily recommend Zenith based on my experience.
30 mars 2026
Svar från Zenith Vehicle Contracts
Hi Leon and thank you for this 5 star feedback. I am pleased the support has been prompt, professional and efficient, with all aspects handled smoothly throughout. Jonny@Zenith
Very responsive and intuitive service.
22 mars 2026
Svar från Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am happy the service is responsive and intuitive. Jonny@Zenith
A very patient and helpful Customer Service!
A very patient and helpful person on the helpline who assisted with my order.
27 mars 2026
Svar från Zenith Vehicle Contracts
Hi Barbara. Thank you for 5 stars! I am happy the colleague you spoke with was patient and helpful, assisting with your order. Jonny@Zenith
Straightforward Experience with Helpful SupportThe process was clear and…
The process was clear and straightforward. The team was very helpful in answering all my questions before I decided to proceed with the salary sacrifice scheme. Thank you to the team for their support and guidance throughout.
2 mars 2026
Svar från Zenith Vehicle Contracts
Hi there and thank you for this 5 star feedback. I am pleased the process is clear and straightforward, where the team have answered all your queries and assisted with you placing an order. Jonny@Zenith
Svar från Zenith Vehicle Contracts
Hi there and thanks for the 5 star feedback. I am happy the process is quick and hassle-free. Jonny@Zenith
Svar från Zenith Vehicle Contracts
Hi there and thank you for 5 stars. I am pleased to hear of your positive experience. Jonny@Zenith
Easy to navigate the portal
Easy to navigate the portal. Would like a little more info on charging times and range, rather than having to google other websites to find relevant details.
24 mars 2026
Svar från Zenith Vehicle Contracts
Hi Chris. Thank you for the feedback. I am pleased to hear you found the portal easy to navigate and thank you for providing areas of improvement. I will feed this into the team. Jonny@Zenith
Really easy to order and kept up to date
16 mars 2026
Svar från Zenith Vehicle Contracts
Hi Nicole. Thank you for the 5 star feedback! I am so happy to hear that the ordering process is easy and you were kept up to date. Jonny@Zenith
Svar från Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am happy to hear that the process is good, quick and straightforward. Jonny@Zenith
It was so easy to order my new car
It was so easy to order my new car. Simple layout options and costs
17 mars 2026
Svar från Zenith Vehicle Contracts
Hi Gurnam. Thank you for 5 stars! It's great to hear the ordering process is easy, with a simple presentation of options and the costs. Jonny@Zenith
Easy to navigate and order
11 mars 2026
Svar från Zenith Vehicle Contracts
Hi Mr Cook and thank you for providing 5 stars! I am pleased the portal is easy to navigate and place an order. Jonny@Zenith
Reviewing the options for cars
Reviewing the options for cars, and ordering a new car was very easy through the internet pages. Communications with the customer services advisor was also easy and very helpful.
16 mars 2026
Svar från Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy to hear that the ordering process on the portal is easy, along with receiving helpful guidance from our advisors. Jonny@Zenith
Svar från Zenith Vehicle Contracts
Hi Roy. Thanks for the 5 stars. I am pleased the process is easy and straightforward. Jonny@Zenith
Svar från Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear you experienced a streamlined and efficient process. Jonny@Zenith
A very unhelpful sales team
For ordering a new car to replace my current car with Zenith, I got literally no help at all from the sales team even after many emails and phone calls. It seems they only help with easy options. A very unhelpful sales team. I wouldn't recommend them at all.
12 mars 2026
Svar från Zenith Vehicle Contracts
Hi KP. I am so sorry to hear that you have not been able to receive the assistance you needed from our sales team. Please can you drop me an email on complaints@zenith.co.uk with your employee details, with a brief summary of any correspondence you have. I will raise this for action to obtain the assistance you require. Jonny@Zenith
Delight
Very helpful informative, answered questions quickly and clearly - Made the experience very easy so far
9 mars 2026
Svar från Zenith Vehicle Contracts
Hi Nina, thanks for 5 stars! Pleased to hear you were happy with the service! Michelle@Zenith
Malakhi answered all my questions and…
Malakhi answered all my questions and was very helpful
16 mars 2026
Svar från Zenith Vehicle Contracts
Hi Kevin, thanks for the 5 stars and the positive feedback. I will ensure the feedback is passed on! Michelle@Zenith
Staff on the phone are very helpful and…
Staff on the phone are very helpful and the site is easy to use
12 mars 2026
Svar från Zenith Vehicle Contracts
Hi there, happy to hear you found our colleagues helpful and the site easy to use. Michelle@Zenith
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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