Excellent service & communication ! A photo was sent of the guitar on the bench to show it hadn't just been forwarded from the supplier like many others do ! Plectrum & stickers in the box too, all to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a guitar strap from a hitherto unknown supplier based purely on an Internet search return. Purchase to delivery went without hitch, so can't give higher praise in that respect. However, acces... Se mer
Företaget har svarat
Two genuinely great people who are always willing to help and consistently go the extra mile. The level of service is impeccable — knowledgeable, friendly, and never rushed. They really take the tim... Se mer
I'm an experienced guitar-gear addict having bought guitars, amps and effects for over 40 years. The quality of service I received from Ilkeston-based Zebra Music was exemplary; the best I've e... Se mer
Företagsinformation
Skrivet av företaget
Zebra Music is a family-run, independent musical instrument retailer proudly serving musicians since 1983. Based in Ilkeston, Derbyshire, UK, we specialise in providing high-quality guitars, basses, amplifiers, accessories, and more at competitive prices that musicians love. As stockists of leading brands such as PRS Guitars, Tanglewood, Crafter, and many others, we curate a carefully selected range of instruments suitable for beginners, hobbyists, and professional players alike. Whether you're stepping into a music shop for your first acoustic guitar, upgrading to a premium electric setup, or searching for reliable accessories and expert advice, our knowledgeable team is dedicated to helping you find exactly what you need. What sets Zebra Music apart is our genuine passion for music and commitment to exceptional customer service. We offer personalised guidance, fast and secure online ordering, and reliable delivery across the UK and beyond. As a father-and-son run business, we're always on hand to answer questions, demonstrate gear, or resolve any issues promptly and without fuss. Over four decades, we've built a loyal community of customers who trust us for fair pricing, authentic products, and a welcoming, no-pressure shopping experience. We're more than just a music shop; we're your local partner in making music happen. Visit us in-store or explore our full range online at zebramusic.co.uk. Join thousands of satisfied musicians who choose Zebra Music for quality, value, and service they can rely on.
Kontaktuppgifter
336 Nottingham Road, DE7 5BD, Ilkeston, Storbritannien
- 0115 9441936
- info@zebramusic.co.uk
- www.zebramusic.co.uk
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Great Small Business!
Great small business delivering a personalised experience who were really helpful through every step of purchasing process!!
Excellent experience
Zebra muzik were very knowlegable, approachable and helpful. They gave me the opportunity to try different guitars in a quiet room in the shop, allowing plenty of time for me to make a decision about which one to buy. This was valuable as I wanted to find a guitar I felt comfy playing. I chose the Tanglewood acoustic guitar, as I felt it made a good sound and had a narrow fingerboard ideal for my small fingers!
I also purchased a case, stand and strap for the guitar, plus they threw in a few free picks too!
They advised me that they offer a replacement string service at a reasonable price. I wouldn't hesitate to take my guitar there if and when I need new strings.
Thank you Zebra Muzik for excellent service.
Excellent service and quick delivery.
From order to delivery 1st class…
From order to delivery 1st class customer service .
Emails always replied to . After lots of research they were the cheapest for the item I wanted .
Great family run business. Special mention to Rob my contact with the company … bent over backwards to get my item to me as quick as possible .
5*
Great comms and friendly Customer Service
Having made an online order I was contacted by email and phone to clarify a couple of things. Great comms and friendly customer service. The item received was carefully packed and all for a very competitive price. All round great experience - would recommend!!
Absolute Gem
Amazing, first class service from Rob and everyone at Zebra Muzik. Guitar was shipped super fast, great comms from point of sale all the way through to delivery. The guitar was even serviced/tuned before sending out so it was ready to play straight out of the box.
Nothing better than finding a family run business that clearly cares and is passionate about what it does! Puts some of the bigger retailers to shame. Thank you so much and I will definitely recommend to all.
Absolutely amazing company the service…
Absolutely amazing company the service was outstanding, would have gave it 10 starts if only possible, will definitely be buying more in the future to come.
Guitar updste
Had new nut, bridge and set up done top service thank you. Pete
Good customer service
Great price for this amp
Highly recommend
Highly recommend, from first contact to collection the staff were prompt, extremely knowledgeable, very friendly and gave us great advice. Nothing was too much trouble. I will definitely be using them again and will be recommending them to my friends and family.
Great price and fast delivery
Fantastic independent store
Multiple emails updating me on progress and friendly service, great experience
Good service
Superb customer service
Superb customer service. I ordered a new guitar and within minutes received a personal order confirmation and a photo to show the set up being carried out on the guitar pre-shipping.
I live relatively local to the shop so the owner offered to drop it off the very same afternoon. From purchase to door within 4 hours, can't get any better than that!
Great service and friendly comms while…
Great service and friendly comms while order prepared and delivered promptly
Outstanding customer service
What an excellent service from this shop. That's one of the upsides of buying from a smaller independent I guess, you get a far more personal experience, even online. Rob was superb, sent me pics of the item I was looking to order, took time to have it nicely set up. Just a really nice guy to deal with. I would not hesitate to buy from them again. Terrific all round.

Svar från Zebra Music
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