Mark Goodwin Pianos Omdömen 

Communication delayed to like 2 weeks at a time. Every step of the way had to nudge.
Moving service is a separate company so not gonna review it here.
Whatever is stated on the page- simply is not the truth.
Piano itself is not playable let alone sold as a “premium”..

Final thoughts- returned for a refund.
Waste of time.
Pianos that are listed for 5k in UK, are sold for £80-280 in Japan.. They are total waste while we are sold the nicely dressed idea of recycling Japan’s landfill.

Mark and his team were very helpful in the choice and purchasing of our U1 just over 4 years ago (a 40th birthday present for my wife). The piano has been pleasure to own and have the kids learn on. I would thoroughly recommend Mark Goodwin pianos (which was recommended to me by a friend who knows their stuff about pianos). We have never had any issues with it and are very happy with the AdSilent system that the team fitted to the piano which allows for late night practice!

Thank you so much for Mark and his team's prompt and efficiency selling my piano. It is appreciated that Mark sold out my piano very quick and returned the money to me without delay. I have no hesitate to recommend this company to my friends.

We were initially a little nervous about spending this amount on a piano from a retailer we hadn’t used before, but Mark and the team were excellent throughout. They kept us informed at every stage, communicated clearly, and the piano was eventually delivered and tuned for the first time completely free of charge.

A few months later, we had a minor technical issue with a couple of spots on the piano. This was dealt with immediately and they sent us the appropriate Brasso metal paint to resolve it, which was a very simple and effective solution.

A year and a half on, we’re genuinely very happy with both the piano and the service we received. My daughter has since completed Grade 8 piano with Distinction, and my son is now working towards Grade 7.

Thanks again to Mark and the team for everything — we would be very happy to recommend you.

Lovely sound from my reconditioned, looking like new upright: a joy to play, even though I have my 'own version' of tempo and notes for the pieces I muddle through. Mark, the delivery team and tuners have been responsive, accommodating and cheerful.

I wanted a nice piano in order to get the grandchildren off their screens when they visited. Mark and his wife suggested three and with their help I settled on a beautiful Yamaha within budget. This was carefully delivered by two charming men, set up and later tuned as promised. All so easy. I should add that the grandchildren love it - and play it a lot for their piano exams and just for pleasure. Thank you.

Fantastic Service!
I have experienced Mark Goodwin Piano's a number of times over the past few years, having purchased pianos from them for a couple of secondary school's that I have worked at.
Mark, Julie and the team have always been helpful and supportive of our needs and have gone above and beyond to make sure that our new pianos are safe for a school environment.
Thanks so much!

Rented a U1 nearly a year ago that I've now bought, with a trade-in piano they took off me which was very easy to sort out. Very happy with the piano and its condition (50yo reconditioned) looks almost new! Great team and easy to get in contact with. Will be back when I want to upgrade.

It is well over a year since I bought a Yamaha U3 Piano from Mark and play it daily. The tone and tune are still excellent and what made it my choice. Mark has kept in touch right from the purchase and even sent a gift when one of my family bought a Yamaha U1. I would commend Mark for his consistent support to allcomers as well as family and friends.

We are delighted with Yamaha U1 piano. The Mark Goodwin team were extremely helpful in answering my questions before ordering, and in organising for delivery to coincide for my wife’s 40th birthday. The delivery team were courteous and efficient. We’ve all enjoyed playing the piano, which arrived looking immaculate.

Bought our first ever Yamaha U10BL from Mark Goodwin two years ago and we are still very pleased with it. Communications and service were very good. Highly recommend!

We bought a Piano from Mark about a year ago - Great communication from the outset and in a very short space of time an immaculate piano was delivered to our door. We had a Yamaha U1 from 1973 - it looked brand new and plays brilliantly. Very happy to recommend Mark Goodwin Pianos.

We had a great experience visiting their shop and playing a few of their great range of pianos, and found a wonderful Yamaha U3 which we then bought. They were great at setting up the finance and arranging professional delivery, very happy with all their good work.

Great service throughout. Lovely team and first class on everything. Thanks.

I purchased a 1973 U3 from Mark and the team. I was not able to visit the showroom or to organise a demo. I just asked them to choose something they thought would suit the type of music I played. So it felt like a little bit of a risk not seeing or hearing it but I was so impressed by the online information and guides that I felt pretty confident. The piano arrived safely and was very carefully put in place. It looked brand new, not a single scratch of mark! It's a stunning piano. Unbelievable considering the age. It sounds amazing and I really happy with the choice they made for me. Very highly recommended.

I have never purchased a piano before and was very uncertain about making such a large purchase online. I liked the information and videos that l saw on Mark Godwin’s website which helped me to decide what type of piano to go for. l spoke to Julie, who was also very knowledgeable and helpful . When the piano arrived- l was blown away-the condition it was first class - it was show room condition not a scratch or defect and the quality of the sound was excellent too. I would recommend Mark Goodwin Pianos.

Amazing experience. Buying process was smooth, delivery all went well. We got finance for ours and that was very easy setting! Many thanks!

Excellent service from start to finish buying a U3 as a distance sale. Helpful recommendations based on my requirements and preferences and sale completed with friendliness and professionalism. Very pleased with the instrument itself, which is as good as any of the many U3s I've played.

I recently bought a beautiful white upright Yamaha from Mark Goodwin Pianos, and I couldn’t be happier with both the instrument and the experience.

I’ve never had any formal piano training, but it looks stunning in the house, is incredibly useful for my vocal exercises, and is simply a joy to sit and play. Even as a beginner, it’s become something I use every day. It’s not only a fantastic instrument but also a beautiful piece of furniture that really adds to the room.

From my initial enquiry through to the purchase, Mark made the whole process effortless. He was knowledgeable, approachable and never pushy. What really sets him apart, though, is the aftercare. Even after the sale, he continues to offer support and advice, so you never feel like you’re on your own.

If you’re considering buying a piano, I wouldn’t hesitate to recommend Mark and his team. A genuinely first-class experience from start to finish. Thanks! Max Fox

I bought a Yamaha U1 from Mark Goodwin Pianos and received it about a month ago.
Knowing what I was looking for, Mark made me an excellent offer. As I couldn't see the piano in person, Mark and the team sent videos and all the photos were of great quality.
About the piano: the instrument arrived on the date we agreed we agreed, in fantastic playing and aesthetic condition - straightforward as that - couldn't be happier.
About the team: Mark was incredibly thoughtful throughout the whole process (and after). Patiently answered all my questions and kept me informed - such a lovely person to deal with. I am very thankful and I'll certainly buy from you again! Fantastic service in all aspects.