Very easy from start to finish. Get an instant quote and a date for the engineer. Engineer (John from Leeds) turned up bang on time. Checked everything was working, and contacted his office to arr... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All dealings with Stairlifts Warehouse were super professional and friendly. They gave us money for the old stairlift while others wanted plenty of money for removing it! Friendly engineer Declan coul... Se mer
Företaget har svarat
Excellent service provided by all. Initial assessment and quotation was done easily on-line with photos and details. Phone call received from company after quote. Gentleman was courteous and explained... Se mer
Företaget har svarat
Contacted this company to have the stairlift removed from my mums. What a pleasure to deal with. So polite, kind and efficient. Even arranged for the removal to be after a certain time to enable me to... Se mer
Företaget har svarat
Företagsinformation
- Hissreparatör
- Soptipp
- Leverantör av hjälpmedel för personer med funktionsnedsättning
- Återvinningsstation
- Äldrevård
Skrivet av företaget
Stairlift Warehouse is a UK-based specialist in the safe removal, recycling, and responsible resale of stairlifts. We understand that selling a stairlift often happens during a sensitive time in life. Whether following a house move, a change in mobility needs, or the loss of a loved one, we approach every collection with care, respect, and professionalism. Our engineers are polite, experienced, and trained to safely remove stairlifts without causing damage or leaving any mess behind. Unlike companies that simply scrap equipment, we focus on sustainability and reuse. Wherever possible, collected stairlifts are carefully inspected, tested, and reconditioned through our structured refurbishment process. Many units are given a second life, helping other families access affordable mobility solutions while significantly reducing unnecessary landfill waste. Parts that cannot be reused are disposed of responsibly in line with environmental and waste regulations. Our aim is to create a circular, ethical model that benefits homeowners, trade partners, and the wider community. We are a small, growing team that believes in honesty, transparency, and doing things properly. From clear communication and fair offers to prompt payment on collection day, we strive to make the entire process straightforward and stress-free. Stairlift Warehouse is the trading name of Wholesale Stairlift Services Ltd. We operate nationwide across the UK and are committed to building a trusted, long-term reputation based on genuine customer satisfaction.
Kontaktuppgifter
Unit 3 Alanbrooke Business Park Station Road, Topcliffe, YO7 3SE, Thirsk, Storbritannien
- 0330 043 3908
- office@stairliftswarehouse.com
- stairliftswarehouse.com
Stairlift
The whole experience was excellent, from the first call to the collection of the stairlift.
Declan was very polite and courteous. It is a refreshing change to have dealt with someone like him. Such a nice gentleman. He was courteous enough to let me know when he would be arriving. Thank you.
I would give it 10 stars if I could.
Payment was very prompt too. Thank you so much.
24 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi there,
Thank you so much for your fantastic review.
We’re really pleased to hear the whole experience was excellent from start to finish, and that everything from the initial call through to collection went smoothly. It’s great to know Declan kept you informed and delivered such a polite and professional service.
We’ll be sure to pass your kind words on to him. He’ll really appreciate it.
Kind regards,
The Stairlift Warehouse Team
Very easy from start to finish.
Very easy from start to finish.
Get an instant quote and a date for the engineer.
Engineer (John from Leeds) turned up bang on time. Checked everything was working, and contacted his office to arrange immediate payment.
Very friendly, efficient service. Many thanks
24 april 2026
Svar från @StairliftsWarehouse.com
Hi Mr Shaw,
Thank you for your great feedback.
We’re really pleased to hear you found the whole process easy to arrange and that everything ran smoothly from quote through to removal. It’s great to know John arrived on time, checked everything thoroughly, and ensured the payment was completed straight away.
We’ll pass your kind words on to John, he’ll really appreciate it.
Thanks again for taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
STAIRLIFT REMOVAL
First class! Declan arranged a time and kept to it.Removal was very quick and left everything clean and tidy . Thank you.
23 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Gary,
Thank you for your great review.
We’re really pleased to hear everything went to plan and that Declan kept to the agreed time and completed the removal quickly and cleanly. That’s exactly the level of service we aim to deliver every time.
We appreciate you taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
Five Star Attention Thoughout
Contacted this company to have the stairlift removed from my mums. What a pleasure to deal with. So polite, kind and efficient. Even arranged for the removal to be after a certain time to enable me to be at the property. I had Declan come to do the removal. Really polite, contacted me the previous day to check and confirm the arrival time. Then on the day called to let me know he was only 20 mins away so would be early. Not a problem as I was already at the property. Stairlift dismantled and taken away very quickly. He even got me the best price, which was in my bank before Declan left. Highly recommend this company and Declan.
23 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Paula,
Thank you so much for your detailed and kind review.
It’s great to hear that the whole process was smooth and accommodating for you, especially arranging the timing around your availability. We’re really pleased Declan kept you informed, arrived as promised, and handled everything efficiently while ensuring payment was completed before he left.
Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Declan.
Kind regards,
The Stairlift Warehouse Team
Extremely efficient service quick…
Extremely efficient service quick payment
Brilliant engineer
23 april 2026
Svar från @StairliftsWarehouse.com
Hi David,
Thank you for your fantastic feedback.
We’re really pleased to hear you found the service efficient and that everything, including the payment, was handled quickly and smoothly. We’ll be sure to pass your kind words on to the engineer.
We appreciate you taking the time to leave a review.
Kind regards,
The Stairlift Warehouse Team
superb service
superb service - arranged by phone - engineer phoned me to let me know what time he would be with me- he came bang on time - removed my old stairlift expertly - put me on the phone to the office and I was paid straight away - brilliant
22 april 2026
Svar från @StairliftsWarehouse.com
Hi Harry,
Thank you for your fantastic review.
We’re really pleased to hear everything was arranged smoothly and that the whole process worked exactly as it should. It’s great to know the engineer kept you informed, arrived on time, and carried out the removal efficiently.
We’re also glad the payment process was quick and straightforward while you were on site. That’s something we always aim to get right.
We really appreciate your kind words and recommendation.
Kind regards,
The Stairlift Warehouse Team
Excellent service provided by all
Excellent service provided by all. Initial assessment and quotation was done easily on-line with photos and details. Phone call received from company after quote. Gentleman was courteous and explained process. Engineer attended, was very punctual, having travelled all the way from Leeds to Harrow. Removal was carried out in a professional manner, leaving everything clean and tidy. Payment transfer was made whilst engineer present. Very happy with the service.
20 april 2026
Svar från @StairliftsWarehouse.com
Hi Pankaj,
Thank you very much for your detailed and kind review.
We’re really pleased to hear that the whole process, from the initial online assessment through to the removal, was smooth and straightforward. It’s great to know the communication was clear and that everything was explained properly along the way.
We’re especially glad the engineer made a positive impression, arriving on time and carrying out the work professionally while leaving everything clean and tidy. We always aim to make the process as easy and stress-free as possible.
Thank you again for your feedback. We truly appreciate it.
Kind regards,
The Stairlift Warehouse Team
One phone call arranged everything they…
One phone call arranged everything they paid what was agreed no fuss. Engineer Declan was bang on time removed everything quickly an was very pleasant. Efficient service.
21 april 2026
Svar från @StairliftsWarehouse.com
Hi Carl,
Thank you for your great review.
We’re really pleased to hear that everything was simple to arrange and carried out exactly as agreed. Making the process quick, efficient, and hassle-free is exactly what we aim for.
Declan will be especially pleased to hear your kind words. It’s great to know he arrived on time and completed the removal quickly while providing a friendly service.
We really appreciate your recommendation.
Kind regards,
The Stairlift Warehouse Team
Srair lift removal …
Dec the engineer who came to my Mother's old property did an excellent job removing her old stair lift.
Dec was friendly and sympathetic during the removal.
I can't thank him enough excellent customer service
17 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Sean,
Thank you very much for your kind review.
We’re really pleased to hear that Declan made such a positive impression during what can often be a sensitive time. Being friendly, respectful, and understanding in customers’ homes is incredibly important to us, so it’s great to know he delivered exactly that.
Declan will really appreciate your kind words, and we’re glad the whole process went smoothly for you.
Thank you again for your feedback.
Kind regards,
The Stairlift Warehouse Team
Highly recommend this company …
Communication from the company was excellent. Appointment arranged quickly. Prices competitive and instant bank transfer. Our engineer, Declan, was excellent. Called to confirm his arrival time, removed the stairlift in an hour and left everything neat and tidy. Very friendly, polite and competent. Would highly recommend the company to anyone considering removing their stairlift.
20 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi,
Thank you for your fantastic review.
We’re really pleased to hear that the communication was clear, the appointment was arranged quickly, and everything ran smoothly from start to finish. It’s great to know the process was straightforward and that payment was completed instantly as expected.
Declan will be especially pleased to hear your kind words. We’re glad he kept you updated, arrived as agreed, and carried out the removal efficiently while leaving everything neat and tidy.
We truly appreciate your recommendation and your detailed feedback.
Kind regards,
The Stairlift Warehouse Team
Five Star Stairlifts Warehouse…
All dealings with Stairlifts Warehouse were super professional and friendly. They gave us money for the old stairlift while others wanted plenty of money for removing it! Friendly engineer Declan couldn’t have been more efficient. Highly recommended.
20 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Gordon,
Thank you very much for your brilliant review.
We’re delighted to hear you found the whole experience professional and friendly, and that the process stood out compared to others. Making things simple and fair for our customers is exactly what we aim for.
Declan will be really pleased to hear your feedback. It’s great to know he was efficient and left a positive impression during the removal.
We really appreciate your recommendation.
Kind regards,
The Stairlift Warehouse Team
Svar från @StairliftsWarehouse.com
Hi KTF,
Thank you for your great review.
We’re really pleased to hear that everything was easy to arrange and that communication throughout the process met your expectations. Keeping things simple, clear, and hassle-free is exactly what we aim for.
We appreciate you taking the time to share your feedback, it really means a lot to the team.
Kind regards,
The Stairlift Warehouse Team
Good experience - would recommend if you need a stairlift removed.
A huge thank you to Stairlift Warehouse. I contacted the company to remove a stannah stairlift which was no longer needed. The company advertise that they purchase unwanted stairlifts which is exactly what they do. Communication is excellent. From making my initial enquiry I received an acknowledgement email and after a few days a gentleman phoned, and we agreed a price for them to buy the stairlift as well as arranged a removal date. The engineer, John contacted me the day before to check the arrangements was still ok as well as notified me on the day that he was on his way. The bank transfer was completed before John started to remove the stairlift. He removed the stairlift swiftly and after he’d gone there was nothing for me to do. He did an excellent job. Thank you, John and thank you to the gentleman who initially contacted me and completed the bank transfer. I’m sorry I didn’t catch your name. The whole process from start to the removal of the stairlift was straightforward and a very efficient… a first-class company who do exactly as they advertise!
17 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi there,
Thank you so much for your fantastic and detailed review.
We’re really pleased to hear you had such a smooth experience from your initial enquiry right through to the removal. It’s great to know everything was clear, straightforward, and delivered exactly as expected.
John will be especially pleased to hear your kind words. We’re glad he kept you well informed, carried out the removal efficiently, and ensured everything was completed to a high standard. We’ll also pass your thanks on to the team member who assisted with the valuation and payment process.
We truly appreciate your recommendation and your thoughtful feedback about the whole journey.
Kind regards,
The Stairlift Warehouse Team
Stairlift removal
Declan arrived promptly, stairlift was removed cleanly and without fuss, I would recommend Declan and Stairlift Warehouse.
17 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Karen,
Thank you for your lovely review.
We’re really pleased to hear everything went smoothly and that the removal was carried out promptly and without any fuss. It’s great to know that Declan delivered a clean, efficient service.
We’ll be sure to pass your kind feedback on to Declan, he’ll really appreciate it.
Thank you again for your recommendation.
Kind regards,
The Stairlift Warehouse Team
Declan the stairlift engineer was amazing 🤩
Declan the stair lift engineer was amazing 🤩 He was so efficient, friendly and super helpful. He put us our ease. He worked so well and we were over the moon with the results. Thank you ☺️
16 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Martha,
Thank you so much for your fantastic review.
We’re delighted to hear how happy you were with the service and that Declan made you feel at ease throughout the process. It’s great to know everything was carried out efficiently and that you were pleased with the results.
Declan will really appreciate your kind words. We’ll be sure to pass them on to him.
Thank you again for your lovely feedback.
Kind regards,
The Stairlift Warehouse Team
Declan was very helpful and even fitted…
Declan was very helpful and even fitted us in a day early. Thanks so much
15 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi there,
Thank you for your great review.
We’re really pleased to hear Declan was able to help and even accommodate you a day earlier. We always aim to be as flexible and helpful as possible.
Declan will be glad to hear your feedback. We’ll make sure it’s passed on to him.
Thanks again for taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
Svar från @StairliftsWarehouse.com
Hi Charlotte,
Thank you for your kind review.
We’re really pleased to hear you had a great experience and that John provided a helpful and professional service while removing the stairlift.
We’ll be sure to pass your feedback on to John; he’ll really appreciate it.
Thank you again for your recommendation.
Kind regards,
The Stairlift Warehouse Team
Excellent service from valuation to removal
Quick valuation. Kept well informed and updated as to removal. Polite staff and prompt direct bank payment before removal commenced.
John was very helpful and polite and great contact both before and after the stairlift was removed.
Highly recommend. Thank you.
13 april 2026
Omdöme utan inbjudan
Svar från @StairliftsWarehouse.com
Hi Lee,
Thank you for your excellent review.
We’re really pleased to hear you were happy with the whole process, from valuation through to removal, and that everything was handled clearly and efficiently.
John will be especially pleased to hear your kind words about his communication and support before and after the job. We’ll be sure to pass this on to him.
Thank you again for your recommendation.
Kind regards,
The Stairlift Warehouse Team
Everything was as agreed
Everything was as agreed, Joe was very polite, respectful and did his job very well, no fuss, no mess - excellent company to deal with.
9 april 2026
Svar från @StairliftsWarehouse.com
Hi Stephanie,
Thank you for your lovely review.
We’re really pleased to hear everything went smoothly and that Joe provided a polite, respectful and efficient service. It’s great to know the job was completed with no fuss and no mess.
Joe will really appreciate your feedback. We’ll be sure to pass it on.
Thank you again for your kind words.
Kind regards,
The Stairlift Warehouse Team
The stairlift warehouse Dec and John …
The stairlift warehouse has been to take my stairlift away. It was easy and the company explained when the guys come they will assess and confirm the price.
Dec and John came and were polite and did a thorough check and said a price which I agreed. Dec and John were very efficient and showed compassion and very quick at removing stair lift. Highly recommend Dec and John and also company for removing and cleaning up after.
10 april 2026
Svar från @StairliftsWarehouse.com
Hi Joyce,
Thank you for your wonderful review.
We’re really pleased to hear the process was clear and straightforward from the start, and that you were happy with how everything was handled on the day.
Declan and John will both be delighted to hear your kind words about their professionalism, efficiency and care. We’ll be sure to pass your feedback on to them.
Thank you again for your recommendation.
Kind regards,
The Stairlift Warehouse Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.