The level of customer service I received is absolutely brilliant. This morning,my call was answered within 30 seconds by an extremely nice gentleman. As I was already an existing customer,he was able... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alfie Pate was excellent in his advice and his knowledge of the product and answered all my questions. There was no hard sell or urgency to accept. Saved a lot of money by switching to your brand cov... Se mer
Företaget har svarat
Megan was extremely patient explaining everything to me. Lovely girl so cheery and polite and knowledgeable.Look forward to receiving my documents and joining the company.
Företaget har svarat
1, It was lovely to speak to an English person in an English call center.Im not racist but speaking to someone in another country that can "speak " English is not always at a level you can understan... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Get Rapid Repairs, Free Servicing and Free Appliance Upgrades included in your cover. Your Brand Cover – The Appliance Cover Specialists At Your Brand Cover, we’re committed to delivering better service, better value, and complete confidence when it comes to protecting the appliances you rely on every day. Our core values — Fairness, Trust, Value and Reliability — guide everything we do. Millions of households across the UK choose appliance cover for the reassurance it brings. With Your Brand Cover, you can relax knowing your protection is backed by a company that puts customers first and is dedicated to keeping your home running smoothly. For a simple, affordable monthly cost, we take care of the stress of repairing or replacing your essential appliances. No hassle, no worry — just dependable support whenever you need it.
Kontaktuppgifter
Storbritannien
- www.yourbrandcover.com
4,6
Utmärkt
392 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Outstanding
Louie was really helpful and understood I didn’t have a lot of time. Everything explained and added to my account with ease.
5 februari 2026
Svar från Your Brand Cover
Dear Nina,
Thank you for your lovely feedback.
We’re delighted to hear that Louie was helpful, understood your time constraints, and made everything clear and straightforward for you.
It’s great to know the changes were added to your account smoothly and with ease.
Kind regards
Your Brand Cover
Alfie was very helpful explained…
Alfie was very helpful explained everything in detail.
3 februari 2026
Svar från Your Brand Cover
Dear Geraldine,
Thank you for taking the time to leave this feedback.
We’re really pleased to hear that Alfie was helpful and took the time to explain everything clearly and in detail. I’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Only heard about this company about 2 maths ago. Wish I heard about you years ago.…
Only heard about this company about 2 maths ago from a phone call from a very polite man called Paul. In chatting we arranged a follow on call for this month, IE today 04.02.26. and I changed from D&G to this company. He was 10 outta 10 for everything from knowing about to explaining to just everything explained brilliantly. If you had a personnel of Paul's, your company would put everyone else's outta business. So praise the people working for you. Especially Paul. Again, thanks Paul , you saved me money plus your quality service is 100% better.
4 februari 2026
Svar från Your Brand Cover
Thank you so much for sharing this brilliant feedback. We’re delighted to hear about your experience with Paul and how clearly and professionally he explained everything. It’s great to know he helped you feel confident in your decision and that the change has worked out well for you.
We’ll make sure your kind words are passed on to Paul – recognition like this really matters. Thank you again for choosing us and for taking the time to leave such a lovely review.
Kind regards
Your Brand Cover
Svar från Your Brand Cover
Dear Laura,
Thank you for your feedback. We’re really pleased to hear that you found the service polite and helpful.
We appreciate you taking the time to leave a review.
Kind regards
Your Brand Cover
I was very impressed by your colleague…
I was very impressed by your colleague Alfie who sold me to your company. Looking forward to using your facilities if needed. Many thanks.
30 januari 2026
Svar från Your Brand Cover
Dera Linda,
Thank you for your kind review. We’re so pleased to hear you were impressed with Alfie and that he made the process a positive experience. We really appreciate you choosing Your Brand Cover, and we’ll be here to support you whenever you need us.
Kind regards
Your Brand Cove
Svar från Your Brand Cover
Dear Lena,
Thank you for your lovely feedback. We’re really pleased to hear Louis was so helpful, clear and polite, and that you felt no pressure when speaking with him. We’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Customer review
Louis was extremely helpful, clear information, very polite and didn't push for a decision.
29 januari 2026
Svar från Your Brand Cover
Dear Mrs Ollard,
Thank you for taking the time to leave this review. We’re delighted to hear that Louis provided clear information and supported you without any pressure. We’ll make sure your comments are shared with him.
Kind regards
Your Brand Cover
Paul was very polite and answered all…
Paul was very polite and answered all questions with great customer satisfaction 😀
21 januari 2026
Svar från Your Brand Cover
Dera Mrs Collins,
Thank you for your lovely review.
We’re really pleased to hear Paul was polite and answered all your questions so clearly — and it’s great to know you were happy with the service.
Kind regards
Your Brand Cover
Very professional and helpful with my…
Very professional and helpful with my insurance on my electrical items, would recommend to my friends and family
21 januari 2026
Svar från Your Brand Cover
Dear Tyson,
Thank you for your kind review.
We’re really pleased to hear you found our service professional and helpful, and we truly appreciate your recommendation to friends and family.
Kind regards
Your Brand Cover
Brilliant Service
I contacted Your Brand Cover as our Bosch Induction Hob had decided to give up on us, the engineer came out a few days later to give the verdict that a new circuit board was needed, unfortunately, this had been discontinued, and because of this a new Induction Hob was required. We had an option of picking a new one, from 3 brands, we wasn’t happy with the choices they gave us, they then gave us another 3 brands to choose from, and we picked 1 which was installed a few days later, and Your Brand Cover kept us updated the whole time. Fantastic Service….. thank you
21 januari 2026
Svar från Your Brand Cover
Dear Sue,
Thank you so much for taking the time to leave your review.
We’re really pleased we could help get things sorted quickly after your Bosch induction hob couldn’t be repaired.
It’s great to hear you were happy with the updated options, the installation was completed promptly, and that our team kept you informed throughout.
Thanks again for your kind words — it really means a lot to us.
Kind regards
Your Brand Cover
Svar från Your Brand Cover
Thank you for your kind review!
We’re really pleased to hear you received helpful and brilliant service — we truly appreciate your support.
Kind regards
Your Brand Cover
Paul was friendly and thorough
Paul was friendly and thorough. Explained policy in simple words. Quick and efficient
20 januari 2026
Svar från Your Brand Cover
Dear Thomas,
Thank you for your lovely review.
We’re really pleased to hear Paul was friendly, and that he explained everything clearly in simple terms.
It’s great to know the service was quick and efficient too.
Kind regards
Your Brand Cover
5 STAR SERVICE
Excellent company for appliance insurance very professional and extremely helpful
19 januari 2026
Svar från Your Brand Cover
Dear Mr. Khan,
Thank you for taking the time to leave a review. We’re really pleased to hear you found us professional and extremely helpful, and we truly appreciate your support.
If you ever need us, we’re always here to help.
Kind regards
Your Brand Cover
Was helpful and explained what the…
Was helpful and explained what the package contained
19 januari 2026
Svar från Your Brand Cover
Dear Christine,
Thank you for taking the time to leave a review. We’re really glad we could help and make everything clear for you. If you ever need us, we’re always here to help.
Kind regards
Your Brand Cover
Every thing all the cover and help i…
Every thing all the cover and help i need to cover
15 januari 2026
Svar från Your Brand Cover
Dear Pamela,
Thank you for your review. We’re really pleased to hear you’ve got all the cover and support you need, and that everything was explained clearly for you.
Kind regards
Your Brand Cover
Svar från Your Brand Cover
Dear Timothy,
Thank you for your review. We’re really pleased to hear Paul was helpful and polite. We’ll be sure to pass your feedback on to him.
Kind regards
Your Brand Cover
Your Brand Cover Review
We are happy with the service received so far and Louis explained the cover for our appliances in detail. Many thanks Mr B and Mrs LGaunt
16 januari 2026
Svar från Your Brand Cover
Hi Mr B and Mrs Gaunt,
Thank you for your kind review.
We’re really pleased to hear you’ve been happy with the service so far, and that Louis took the time to explain your appliance cover in detail.
Many thanks for choosing Your Brand Cover.
Kind regards
Your Brand Cover
Excellent Company.
Since changing to Your Brand Cover, they have been brilliant in keeping in touch with me, and keeping me up to date with everything. I spoke to Louis this morning, checking that I had all the Appliances I wanted covered. Very pleasant gentleman and very thorough. Excellent service.
16 januari 2026
Svar från Your Brand Cover
Dear Carol,
Thank you for your lovely review. We’re so pleased to hear you’ve been happy since moving to Your Brand Cover, and that we’ve kept you updated along the way.
It’s great to know Louis was pleasant, thorough, and took the time to check you had all the appliances you wanted covered. We’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Svar från Your Brand Cover
Dear Jasmine,
Thank you for your kind review. We’re really pleased to hear Paul was so informative and provided great service. We’ll be sure to pass your feedback on to him.
Kind regards
Your Brand Cover
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.