Hayatımda yaşadığım en kötü müşteri deneyimlerinden biri. Rezervasyonumu müşteri hizmetleriyle görüşerek iptal ettim ve ödediğim tutarın 10 gün içinde hesabıma iade edileceği söylendi. Ancak bugün... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Selam, gercekten harika birisi yolcu 360 da calisan Sevil.G. cok cok tskl.. ufak bir ricam vardi hemen islemi en iyi sekilde halletti , Benim Icin miktar degil Bir gecek olan profesyonelce islem cözm... Se mer
Bize cok yardimci olan Müsteri Hizmetleri calisani Serkan Aygün´e nezaketi kibarligi ve vermis oldugu kaliteli hizmetten dolayi kendisine ve yolcu360 ailesine cok tesekkür ederiz. Online rezervasyon e... Se mer
Kiralama aşamasında telefon ile çok yardımcı olundu, kiralamayı Samos adasında yapmıştım, yanlış anlaşılma sonucu havaalanından almam gereken aracı vathy limanında bekledim, telefon ile ulaştığım Gamz... Se mer
Företagsinformation
Skrivet av företaget
We started Yolcu360 in 2015 with the aim of becoming a brand that creates a difference in the world of car rental. Since day one, we’ve been working tirelessly and even obsessively to make sure our customers are having a great experience using our services and see us as their number-one road trip companion. We knew that our hard work would bear a great gift one day and it did. Today, we operate nearly in 30.000 locations all around the world with an ecosystem of more than 100 thousand cars and 100 suppliers. We partner with the car rental agencies offering the best value and make sure that our users get the most affordable rates. Thanks to our strong technological capabilities and highly motivated team, we provide the fastest, simplest and easiest solutions for your car rental needs. We believe in the “be happy and make happy” approach. We offer a 100% Unconditional Refund Guarantee to help travelers book their car rental with peace of mind. Our users can change or cancel their reservations free of charge. Plus, we exceed expectations with our team ready to help 24 hours a day, 7 days a week. As a result of the 30-million USD valuation, we accelerate our goals with a 6-million USD series A investment. Our greatest motivation is to accompany you at your most exciting moments.
Kontaktuppgifter
Istanbul, Turkiet
- +1 (888) 774 7471
- info@yolcu360.com
- www.yolcu360.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
good experince
The guys helped us quickly and gave…
The guys helped us quickly and gave advice to us about the road , also the car we get was so clean , happy about our Experience
Özellikle melek hanımın yardımlarından…
Özellikle melek hanımın yardımlarından ve desteğinden çok memnun kaldım
Best price in town
Best price in town!
Thanks for all your interest and concern.
Gerekli iletişim ve ilgiden çok memnun…
Gerekli iletişim ve ilgiden çok memnun kaldım.
Good price!
The price was good.
All went ok. I did not have any problem.
All staff were friendly and helpful and…
All staff were friendly and helpful and the service was excellent. Thanks to Yolcu360. Prices are reasonable.
Rented a car at Munihairport
Rented a car at Munihairport - this was a perfect experiance.
Easy check-in, friendly staff, many choices regarding type of car, perfect car, easy return process.
When returning the car the windscreen was cracked, we had purchased insurance, the insurance covered to cost for the windscreen – no problem.
Would recommend Yolcu360 to anyone!
Cannot get a refund
I’m trying to process a cancellation and I already said bye to my money.
The most ridiculous thing that they need to call me to confirm refund and something and they call at night since 1:30 am to 4:38 😂I asked a several times to call at day time in New Zealand and they just never replied to my emails until I started to use a harsh language. And they are refusing to get my money back unless I come to their office and ask for it 😂😂😂😂
I’ve never been in such a crazy situation. I’m glad it’s just €35

Svar från Yolcu360 - Best Car Rental
Never ever
I used it to rent a car for a small discount but it costs me much more than discount. Other companies show you all options when you are hiring so you know if you need to buy extras.
This company hides all important info so the rental company in airport ripped you off. I am forced to buy extra insurance or block 800 euros for deposit and it wasnt shared during my booking. The guy at rental company told me that it is in conditions etc. Scam.
I am extremely angry and I hope with such a bad service you wont be successful.

Svar från Yolcu360 - Best Car Rental
Bad service - dont rent from here
I have rented from this website and had been provided with a car rent from Car Fleet.
Disgusting service, they pushed us to do everything fast. We took with 0 fuel.
When we provided back the car, it was full but no discount had been provided for paid fuel.
Secondly, our deposit amount had been provided back only 60% of our deposit payment, we had no issues with car and tank was full, we did not use paid roads. So I had to call their accounting department to find out why, currently waiting for them to get answer.

Svar från Yolcu360 - Best Car Rental
Great service from İsmail Timurtaş, thank you for your professional services.
I had troubles getting my reservation confirmation at first but İsmail Timurtaş called me from their customer services and resolved my issue. He was very professional and kind. Thanks yolcu360 and thank you İsmail.
Excellent price great service after all!

Svar från Yolcu360 - Best Car Rental
They have a discus thing customer …
They have a discus thing customer service, They just take money, they don't care if you had a some problem.
I was booking a car for 8 days. they take straight away money from my bank, But my flight delay and I was arriving to pick up cars country 1 day late,so I must be take car dor 7 days. normally the hire car company (GOLDCAR) accepted 1 day refund but they said, you have to talk to YOLCU360 because They take money and your booking from that site. So when I emailed to them (YOLCU360) nobody back to me, just I get confirmation mail about they received my mail.
I recommend all customers just book directly from HIRE Company's.

Svar från Yolcu360 - Best Car Rental
2017 Ocak ayında kiralama yapıpta …
2017 Ocak ayında kiralama yapıpta unuttuğum aracın iadesini neredeyse 6 ay geçmesine rağmen sorunsuz yaptılar. Gerek profesyonel konuşma biçimlerini gerekse ilgi ve alakalarını çok beğendim. Herkese tavsiye ederim.

Svar från Yolcu360 - Best Car Rental
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







