For a change, it was very pleasant to be able to open two Cash Isa accounts quickly without having to wait for a more formal pre-arranged appointment Also YBS were able to confirm both identities wi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to deposit some money to offer me a monthly interest payment to top up my part time wage. I tried several high street banks and building societies, all seemed un interested. I picked up... Se mer
Very pleasant welcome from branch employee who talked me through the ISA options. I was transferring my old ISA to YBS. She kindly explained my options and ensured that I was satisfied with my decisio... Se mer
The website is clear, sensible, easy and straightforward. Your personal service is just that - it's personal. Real, decent, friendly people staff the phones. The whole operation is very refresh... Se mer
Företagsinformation
Skrivet av företaget
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Kontaktuppgifter
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Storbritannien
- www.ybs.co.uk
4,7
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy applying to join
Applying to join, and completing all details required was simple and easy.
23 juni 2026
Svar från Yorkshire Building Society
Hello Graham,
Thank you for your feedback - greatly appreciated!
Kind regards.
Excellent service
Excellent service, on time takeover of an ISA, professional support and guidance throughout
20 juni 2026
Svar från Yorkshire Building Society
Hello Paul,
Thank you for your positive feedback.
Kind regards.
App was good
App was good, called into local agency for advice and they were helpful and friendly
27 juni 2026
Svar från Yorkshire Building Society
Hello Gordon,
Thank you for sharing your positive feedback.
Kind regards.
Svar från Yorkshire Building Society
Hello Sheila,
Thank you for your positive feedback.
Kind regards.
Very helpful
20 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for your feedback.
Kind regards.
The person dealing with my enquiry…
The person dealing with my enquiry opening accounts was very helpful and explained everything fully and very knowledgeable
27 juni 2026
Svar från Yorkshire Building Society
Hello John,
Thank you for your positive feedback.
Kind regards.
Happy with YBS mortgage process
The mortgage application was straightforward and quick. Customer service was good. Overall I had a good experience with the process.
26 juni 2026
Svar från Yorkshire Building Society
Hello Joe,
Thank you for sharing your positive feedback regarding your recent mortgage application.
Kind regards. 🙂
Superb Young Man who dealt with Us.
21 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for your positive feedback.🙂
Kind regards.
Svar från Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Svar från Yorkshire Building Society
Hello Nicholas,
Thank you for your feedback.
Kind regards. 🙂
Been helpful to customers !!!
Finally a financial establishment that wants it's customers to have a pleasant in branch experience & not fob them off as is what you get at most other competitors
18 juni 2026
Svar från Yorkshire Building Society
Hello Paul,
Thank you for sharing your positive experience in branch. 🙂
Kind regards.
Very good as easy to see website .
Very good as easy to see website .
Interest rates always up at top of the league.
Staff always pleasant and helpful on branch for people who are not online.
3 juli 2026
Omdöme utan inbjudan
Svar från Yorkshire Building Society
Hello John,
Thank you for sharing your positive feedback. 🙂
Kind regards.
Svar från Yorkshire Building Society
Hello Stella,
Thank you for your positive feedback.
Kind regards.
Have opened a savings account with…
Have opened a savings account with little difficulty and can make transfers online. Just suits my needs. Also received excellent informative emails from YBS.
19 juni 2026
Svar från Yorkshire Building Society
Hello Roger,
Thank you for your positive feedback.
Kind regards. 🙂
Svar från Yorkshire Building Society
Hello Roger,
Thank you for your positive feedback.
Kind regards.
Spoke to Fletcher at ybs
Spoke to Fletcher at ybs, he said that it would take 7 days to sort the transaction. Fletcher phoned me today to say it was sorted this morning in less than 24 hours. Always dealt with in a professional manner.
2 juli 2026
Omdöme utan inbjudan
Svar från Yorkshire Building Society
Hello lizyb,
Thank you for your feedback for my colleague - I have fed this back to his manager, who will be delighted to see it!
Kind regards.
Easy to open an account and activate
18 juni 2026
Svar från Yorkshire Building Society
Hello Lynda,
Thank you for your feedback - greatly appreciated!
Kind regards.
Svar från Yorkshire Building Society
Hello,
Thank you for your feedback - much appreciated.
Kind regards.
Svar från Yorkshire Building Society
Hello Richard,
Thank you for your positive feedback.
Kind regards. 🙂
Helpful visit to the Bury branch
Due to not being able to access my account via the app and wanting to transfer money from one ISA to another I had to visit the branch. A very helpful man did this for me so for this I gave 5 stars but regarding the app I still cannot access my account so for that I would give the app 1 star.
24 juni 2026
Svar från Yorkshire Building Society
Hello Susan,
Thank you for your positive feedback regarding your branch visit.
I am sorry to hear about the issues you were experiencing on the app. Hopefully these issues have now been resolved. If experience any further issues when accessing your app please call us on 0345 1200 100 so we can help you with this.
Kind regards.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.