Xootz Omdömen 

220
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A brilliant experience. Ordered a ride on electric mini convertible for granddaughter. 10% off first order made this a real bargain on the Xootz site. It arrived only a couple of days after order stur... Se mer

Betygsatt 5 av 5 stjärnor

Arrived on time and as described. My 7 year old granddaughter likes them as a size larger than her previous pair but finds them to be quite heavy.

Betygsatt 1 av 5 stjärnor

Avoid buying anything produced by these. Customer services are are a complete joke, bought a comet electric go cart which has a damage wheel asked if they did spares to replace only to be told no try... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Ordered the item with plenty of time noting a delivery timeline of “within two days” on the website. Order still didn’t arrive four days later in time for my son’s birthday. When I asked for updat... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Breaking the mould and setting new standards is what we do. After all, how can mini-humans truly have fun within the boundaries? Since our birth back in 2014 we’ve made it our duty to get kids out exploring and spending less time cooped up indoors watching other people have fun on YouTube.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(220)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

XOOTZ Venom go-kart, DON'T BUY IT

I bought the Venom go kart for my Grandson's birthday in April 25, from Curry's, on line. There delivery dates turned out to be unreliable. Xootz put me in touch with Wilton Bradley, Xootz despatch agents. WB were excellent, sorting delivery as required. What a shame to receive such a shoddy product. The problem being with the pedals slipping because the chain jumps over the Sprocket. The tensioner is inadequate to correct the problem. Their solution..diss-assemble it, pack it into its box, they'll sort a refund via Curry's. Based on the quality of their product, I doubt it would happen.
I would add,
1 the growth adjustment is by extra seat holes, giving about 56/60cms.
2 the wheels are moulded plastic, the tyres the same.
3 my 5 year old grandson has the seat at correct setting (min) to reach pedals, but bangs his knees on the steering wheel.
4 it came with a guarantee..🤣
My Opinion: Buy this product at your peril, my impression is they/Xootz know they are selling poor quality goods and make it difficult to return them.🤨

15 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Item was damaged during transit will I…

Item was damaged during transit when I went to reorder the product I informed them I would need it in two days time. I was informed it could be shipped by express delivery but they could not guarantee delivery in two days for my little girls birthday. I thought this was extremely bad customer service. I ordered others off amazon which came next day!

25 april 2025
Betygsatt 1 av 5 stjärnor
Logotyp för Xootz

Svar från Xootz

Good morning Harriet

I am sorry to hear that you have had an issue with your product.

If you would like to contact our customer service team, they may be able to assist you.

Kind regards
Bruce

Betygsatt 5 av 5 stjärnor

Super Company, Fabulous Toy

This company was brilliant to deal with , the Bumper car arrived a couple of dad after he order was placed, the box was undamaged and clean. We decided to charge it before giving it to our 2 year old grandson for his birthday, and was surprised that it was almost fully charged on delivery. We were amazed how quickly he learnt to control it, he absolutely loved it. It’s now just favourite toy, and being partially sighted he loves the lights as well. As an added bonus we also got 10% first order discount which made it cheaper to buy than anywhere else.

28 februari 2025
Betygsatt 1 av 5 stjärnor

Was available on line yet had to chase…

Was available on line yet had to chase for delivery update and was told was lost in the post and they no longer had the item !!

12 februari 2025
Logotyp för Xootz

Svar från Xootz

We understand your frustration with the delivery experience. We are working hard towards providing accurate and timely updates on all orders in the future. I am sorry the item is now out of stock.

Kind Regards
Belinda

Betygsatt 4 av 5 stjärnor

Good

It arrived on time. Building wasnt too bad. Battery just needs to last bit longer. My son 9 and tall for age. He still fits in it

11 december 2024
Betygsatt 1 av 5 stjärnor

Item went missing twice

Item went missing twice between evri and xootz , not sure who is too blame between the pair of them, still waiting on a promised refund , item originally ordered on the 15th of December

15 december 2024
Omdöme utan inbjudan
Logotyp för Xootz

Svar från Xootz

Good morning

I think this may be the second review on the same issue, but to confirm, please will you provide me with the order information and I will investigate if it is a different order.

Thank you
Kind Regards
Belinda

Betygsatt 1 av 5 stjärnor

Ride on electric car faulty

Ordered car as a gift for Christmas Day. Unfortunately, the car does not work after following all instructions and is faulty. Turns on and then turns off again. Raised a support case a number of days ago and no response from customer service. Appreciate it is a busy time, however called today and was asked to take a picture of me plugging in the car and wait for 7 hours and then take another picture. I was then advised it would take another 5-7 days to investigate the issue. I informed the customer service representative that I did not think the photos/videos I was being asked to upload would help them investigate the problem, however was told that is the process. I am now awaiting an escalation from another team, however still have no communication. A big disappointment for Christmas Day.

15 december 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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