Xootz Omdömen 

220
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A brilliant experience. Ordered a ride on electric mini convertible for granddaughter. 10% off first order made this a real bargain on the Xootz site. It arrived only a couple of days after order stur... Se mer

Betygsatt 5 av 5 stjärnor

Arrived on time and as described. My 7 year old granddaughter likes them as a size larger than her previous pair but finds them to be quite heavy.

Betygsatt 1 av 5 stjärnor

Avoid buying anything produced by these. Customer services are are a complete joke, bought a comet electric go cart which has a damage wheel asked if they did spares to replace only to be told no try... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Ordered the item with plenty of time noting a delivery timeline of “within two days” on the website. Order still didn’t arrive four days later in time for my son’s birthday. When I asked for updat... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Breaking the mould and setting new standards is what we do. After all, how can mini-humans truly have fun within the boundaries? Since our birth back in 2014 we’ve made it our duty to get kids out exploring and spending less time cooped up indoors watching other people have fun on YouTube.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(220)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fast and efficient

I bought some skates as a present and haven’t given them yet. But the box and packaging were neat and tidy and fast and efficient delivery. Free p&p too!
Will definitely look again
Thank you

11 augusti 2025
Betygsatt 4 av 5 stjärnor

I ordered two go karts for my two boys

I ordered two go karts for my two boys, I cant review the goods because I never actually received them but that was no fault of the companies, sadly the courier let them down. The company themselves were very helpful, after two weeks of waiting I contacted them and they sent me another two out straight away but sadly the same thing happened again and they were never delivered. I contacted the company again and they gave me a full refund without any problems. Thank you for being so helpful its not your fault that the courier was rubbish and failed you twice.

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all cost

Never recieved the item three different delivery attempts, also contacted and recieved nothing back had to raise a case with paypal. No birthday present for my child took a month to get funds back. Avoid!
No they did not resolve this as again the item never arrived.

15 september 2025
Logotyp för Xootz

Svar från Xootz

Good morning Stacey

Thank you for taking the time to leave a review and pIease accept our apologies for any delays.

I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

POOR POOR POOR!!

A familiar story by the sounds of other customers. Placed an order - went missing with Evri - now being refunded without the offer of sending out another item. Absolutely shambolic customer services.

Steer clear.

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have to say they have really improved…

I have to say they have really improved their customer service lately. I had an issue earlier in the year and it was frustrating because i had to return an item but i threw away the box but and it was a very big box. I spent a few month trying to find a box. I contacted customer service and told them my issue and they instantly solved it for me. excelling. Have to say the sell great products as well. My father in law used to buy from them 30 years ago and said they are excellent

1 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service, Great Price, Thank You

Great service, fab price for the bike I bought for my Grandaughter - always try and buy direct rather than from a 3rc party, this definitely the right decision here, much better price than elsewhere. Delivery fantastic too, thank you

10 augusti 2025
Betygsatt 1 av 5 stjärnor

Sadly my order went missing with Evri

Sadly my order for my grandsons birthday present went missing with Evri and I opted for a refund which I’m struggling to get. I have telephoned to be told it’s the busy season and there are delays with refunding and I couldn’t speak to the finance department directly. I’ve spoken to my bank and they are on standby by to intervene if my refund is not received within fifteen days of the agreement to make a refund.

16 juli 2025
Betygsatt 1 av 5 stjärnor

Box arrived damaged and opened

Box arrived damaged and opened, bike frame was scratched . Emailed company straight away never received a reply . Had to give it to my grandson as it was for his birthday .

15 juli 2025
Logotyp för Xootz

Svar från Xootz

Good morning
We’re very sorry to hear that your item arrived damaged and that you experienced a delay in communication — especially given it was a gift for your grandson. Please accept our sincere apologies for the inconvenience and disappointment caused.

We can confirm that we’ve been in contact and have requested further information to help us investigate and resolve the matter for you. Once we receive the details, we’ll take appropriate action as quickly as possible.

Thank you for your patience, and we truly appreciate you bringing this to our attention.

Kind regards
Belinda

Betygsatt 5 av 5 stjärnor

Brilliant impressed we bought a…

Brilliant impressed we bought a defender electric car for our daughter delivery was next day as we paid for it. It arrived on time really good product actually surprised on how good it is.

2 juli 2025
Betygsatt 5 av 5 stjärnor

Enigma scooter

Don’t tend to leave many reviews however after searching for a long time trying to find an electric scooter that’s not huge and bulky or too fast the enigma is the perfect scooter. Bought for my 7 year old autistic son who struggles with co ordination I can’t explain how perfect this scooter is for him. I wanted something he could still ride as a normal scooter so he can still get exercise however when he starts to get tired he is able to switch into electric mode to help him either up hills or along long paths when usually he would get fed up and upset and want to go home. This scooter has transformed school runs and trips to the shop we are able to walk further and go more places because it can be turned into electric mode as well as used as a normal scooter. Feel like this product needs to be marketed to the specialist needs market as it has truly truly been a life saver for us and would 1000% recommend.

4 juni 2025
Betygsatt 1 av 5 stjärnor

It was a present purchased for my…

It was a present purchased for my niece. The box inside wasn't in good condition at all and had marks all over as if been laid down in a puddle. The packing inside the box was all damaged and looked like it had already been open. Very poor specially as it was a gift and my niece opened this with all excitement in front of her the family. It was very embarrassing.

2 juni 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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