After placing order, I got a phone call to verify all details and make sure the change from last set of windows were correct. Remembered me from a few years back. Company is always friendly and wind... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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They make the process smooth and easy. The instructions on their website are crystal clear. I also appreciate the confirmation of the order and how the measurements were taken prior to manufacturing.... Se mer
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Pending satisfactory resolution. Some of the Windows were missing weep hole covers/ the latches used to open for cleaning, however they have assured me they will be sending the missing pieces. Window... Se mer
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Ordered 2 replacement windows on Sept 11th and picked them up in Athens Ga on September 27th. 16 day turnaround much sooner than I expected. DIY installation was easy with these windows and windows we... Se mer
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Företagsinformation
Skrivet av företaget
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
Kontaktuppgifter
1912 West Anderson Lane Suite 208B, 78757, Austin, USA
- 855-290-6366
- customerservice@windowestore.com
- www.windowestore.com
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
EcoStorm windows from Windowestore
Get these Windows! They are in a class of their own, made from high grade material customized to an exact fit and far superior to boxstore windows. They went in easy and came with screens as promised. The reps are easy to talk to and will call you as soon as you order to verify order details. I was skeptical at first but after install I have decided to do my entire house.

Svar från WindowEstore.com
Better than I expected
I ordered online and the windows were a perfect fit. These are ingress, egress windows for a basement, casement style. I was pleasantly surprised on the quality and the excellent open and closure mechanism. The lock latch functions very well, have purchased pella casements and these work much better.

Svar från WindowEstore.com
Great product with good customer support!
We live in a 70+ year old home and are in the process of replacing all the windows ourselves. We have been thrilled with the quality and ease of installation with those we've purchased through WindowEstore! We've now come to our final windows which are beautiful windows with wooden diamond panes. WindowEstore actually has a diamond pane option, but unfortunately only for the Eastern portion of the US. In talking with the company, they are now working on making them available for the Western states. Just the fact that they are willing to try and make this happen (those windows were a HUGE part of why we purchased the home in the first place many years ago!), shows that they care about their customers and their needs.

Svar från WindowEstore.com
I ordered my window 4 months ago and…
I ordered my window 4 months ago and still haven’t received it. The customer service rep I’ve been working with has been very good but ultimately replacing this window is the last item on the punchlist of my full gut reno and pleasant customer service helps but they have been unable to fulfill my order. This company seems to be operationally broken. At this point I would just like to get my money back and buy a window from the big box retailers…

Svar från WindowEstore.com
Really good customer service
Placed my 2nd order A bit more complicated. Great support from their team. Looking forward to the delivery. Thanks so much

Svar från WindowEstore.com
Great products, great prices, great people
The people here are great. If something isn't right, they get it taken care of right away. American-made quality at great prices. If you're in the market for new windows, you need to check out the windowestore.

Svar från WindowEstore.com
Super quality, perfect fit, but takes a while to get them
I have been very glad to find the Window E-Store as it is a perfect fit for my way of home repairs and improvement: it is geared toward the DIY crowd. I didn't think as a DIYer I could get custom windows of this level of quality and was almost resigned to having to use the big-box drivel.
The web site is very helpful and after placing the order online there is the follow-up phone call (very quickly) to confirm measurements and details. The free shipping to a local warehouse is awesome, especially with today's ever-rising shipping costs. Heck, this is DIY, I don't mind at all having to go pick these up on the other side of town, but local delivery options are available.
The windows I ordered were spot-on to the sizes I requested and the build quality is amazing. They dropped right into my openings and fit like a glove. I did have a minor issue with the screens on one of my windows and on emailing the office about it I had a call back within an hour to work on the details to correct it and replacements were in the works before the end of the business day. My only complaint is the lead time from order to delivery is longer than is implied. I was told because I wanted black exterior windows it would take longer, "About three weeks," but in actuality it was seven weeks from the time I placed the order until they were delivered to the local warehouse. I missed an extended late fall season of great weather when I could have installed the windows before the snow flew and had to wait until some early spring weather appeared to finally get them in. But, I am not deterred and have placed an order for yet another window unit ... but have planned my lead time better this time.

Svar från WindowEstore.com
Follow the instructions on the website as to measurements and if questions arise, contact them at the numbers listed.
Sandra was very helpful with initial questions and made the order online very simple!

Svar från WindowEstore.com
The guy I talked to sure was helpful…
The guy I talked to sure was helpful and definitely knew the product. I usually would go to Home Depot but lately I’ve been having trouble at Home Depot because the unexperienced, untrained, clueless sales people at Home Depot that grew up on a regular basis. When the final product reaches me from Windows, I have no doubt it’ll be the right size that I ordered.

Svar från WindowEstore.com
Excellent experience
I was so please with the first window I ordered, we have placed a 2nd order for 3 more windows. Ordering was simple online and they made a follow-up call to review the order in detail. I am extremely please with the service and quality of the windows.

Svar från WindowEstore.com
The ordering process was smooth and easy
The ordering process was smooth and easy. I picked up my order from the shipping location.
Thank you!!

Svar från WindowEstore.com
They were easy,convenient and upfront…
They were easy,convenient and upfront to work with starting with the first contact on the website to delivery about 3 weeks later. Whenever I had questions or needed advice Derek was always quick to respond and took the time to really work with me to resolve any and all my questions. My wife and I are very pleased with the quality of the double hung windows will and we will recommend the window estore to all our family and friends. We really appreciated the fact that there was no sales pitch and the pricing was upfront.
Thank you Derek and Window eStore!

Svar från WindowEstore.com
Derek was extremely helpful
Derek was extremely helpful. Helped me pick out the window I needed.

Svar från WindowEstore.com
I have been purchasing windows through…
I have been purchasing windows through the Window E-Store since 2017. They haven't let me down yet.

Svar från WindowEstore.com
Sandra was amazing
Sandra was amazing. She’s so friendly and reminded me of some details from a previous order that I forgot to mention on the follow-up call.

Svar från WindowEstore.com
Easy way to get great custom windows at…
Easy way to get great custom windows at a fair price. Great people.
Been a customer for over five years.

Svar från WindowEstore.com

Svar från WindowEstore.com
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