After placing order, I got a phone call to verify all details and make sure the change from last set of windows were correct. Remembered me from a few years back. Company is always friendly and wind... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They make the process smooth and easy. The instructions on their website are crystal clear. I also appreciate the confirmation of the order and how the measurements were taken prior to manufacturing.... Se mer
Företaget har svarat
Pending satisfactory resolution. Some of the Windows were missing weep hole covers/ the latches used to open for cleaning, however they have assured me they will be sending the missing pieces. Window... Se mer
Företaget har svarat
Ordered 2 replacement windows on Sept 11th and picked them up in Athens Ga on September 27th. 16 day turnaround much sooner than I expected. DIY installation was easy with these windows and windows we... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
Kontaktuppgifter
1912 West Anderson Lane Suite 208B, 78757, Austin, USA
- 855-290-6366
- customerservice@windowestore.com
- www.windowestore.com
4,8
Utmärkt
438 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience with…
Excellent experience with WindowEstore.com! Fast shipping, great product quality and very helpful customer service. Highly recommend!
23 september 2025
Omdöme utan inbjudan
Svar från WindowEstore.com
Thanks so much Alida! We really enjoyed working with you too and we're glad you love your new windows!
Svar från WindowEstore.com
Thanks so much for the awesome review Cody! We appreciate you taking the time to post it and we appreciate your business!
the customer service on the front end…
the customer service on the front end was impeccable. Lots of help with measuring , even live support over the phone.
was surprised tho that after ensuring the measurements were perfect, the height of the glass of the window was shorter than i expected. the overall frame of the window fit well, but the glass height was shorter.
13 augusti 2025
Svar från WindowEstore.com
A vet'
Thanks so much for the great review! Yes its a good idea to remember that depending on what style of window you order the perimeter frame will be between 1 1/2" to 2" wide on top bottom and sides. So if you order a picture window that is 60"w x 60"h the actual glass would be approximately 58 1/2"w x 58 1/2"h. Not only is the glass super energy efficient but the frame is too!
The customer service has been great
The customer service has been great. The followup contact to ensure I ordered the correct product for my DIY project was very helpful in ensuring I will be successful when installing my new window.
6 september 2025
Svar från WindowEstore.com
Thanks Charles! We really appreciate the business and your kind words!
Like always smooth transaction.
5 september 2025
Svar från WindowEstore.com
Thanks so much for the 5 Star Review and your continued business! We really enjoy working with you Kevin!
They call you and double check…
They call you and double check everything. It's a very nice experience.
2 september 2025
Svar från WindowEstore.com
Than ks so much for the awesome review Joe! We appreciate you very much!
Fantastic customer service.
I love that customer service calls you to ensure and review exactly what you want is what you're getting. Great old fashioned customer service. Fantastic. They were even able to answer a few additional questions that I had.
24 augusti 2025
Svar från WindowEstore.com
Thanks so much for the fantastic review Andres! We appreciate your taking the time to post your review! We also appreciate your business very much!
Svar från WindowEstore.com
Thanks so much for the wonderful review Carlton and thanks for being our customer!
Wonderful experience all around
Wonderful experience all around. Great windows… we love them. Great customer service and follow up. We wouldn’t hesitate to buy windows from this company again !
1 augusti 2025
Svar från WindowEstore.com
Thanks so much for the awesome review Denise! It was very nice working with you as well and we're here when you're ready for more windows!
Friendly, reliable and a great product priced right!
Friendly, reliable and great product priced right! What else could be said!!!
30 juli 2025
Svar från WindowEstore.com
Thanks so much for the awesome review Eric! We appreciate it very much and we appreciate your business very much!
They are scam!!!!
They are scam!!!!! I placed an order a month ago and said it’s in transit and then delivered but I didn’t get any delivery plus I contacted them several times and no answers!!!
20 juli 2025
Omdöme utan inbjudan
Svar från WindowEstore.com
We have no idea who this person is. Our phones are manned from 8:30 am to 5:00 pm M-F and our answering service takes over after hours and on weekends. We're set up to never miss calls or messages and we stay in constant contact with all of our customers. In the last 12 months we've had no customers with the initials GH. We believe this review is fake. Unfortunately companies like ours have to deal with fake reviews from time to time. As you can see in our 100's of 5 Star reviews we take communication and on time delivery very seriously.
Happy with order.
My window order was processed, manufactured, and shipped in a timely manner. I have been happy with all of my orders with WindowEstore. Quality windows at a fair price.
14 maj 2025
Svar från WindowEstore.com
Thanks so much for the great review Robert! We really appreciate you taking the time to share your experience in doing business with us! We look forward to working with you on your future projects!
Need more company’s like this one!
Was told by local vendors in Lubbock after recent hail storm, that it would be 6 weeks to 4 months to get replacement windows. I placed my order online and had windows in 3 weeks. Amazing customer service, price and product. Thank you for making this happen.
19 juni 2025
Omdöme utan inbjudan
Svar från WindowEstore.com
Thanks so much for the awesome review Jazzy! After a really bad hail storm like Lubbock, TX had recently it's super important to be able to replace your old broken windows with new high performance windows as quickly as possible! We understand that and do everything within our power to get new windows to you fast! Plus your new windows have a fantastic glass breakage warranty!
Ease of ordering process
Ease of ordering process. Customer service quick response to purchase to make sure your order is placed correctly.
30 maj 2025
Svar från WindowEstore.com
Thanks so much for the great review Brian! We appreciate your business very much!
Great service
Great service. Always get a phone call from a REAL person verifying your order, sizes, and any questions you might have. Just a great experience. The quality of these wi does is top notch, and MADE IN USA!!!!
27 juni 2025
Svar från WindowEstore.com
Thanks so much Rob! We appreciate your business very much and are super happy you love your windows!
Beginning the process of ordering…
Beginning the process of ordering windows was easy and when I called they answered my questions. I will start with one window and if that goes well I will order the remaining windows for my house. I will write another review once the window arrives and install complete.
16 juni 2025
Svar från WindowEstore.com
Thanks for the 5 Star review Art! We're here if you have any installation questions once you receive your window!
Svar från WindowEstore.com
Thanks so much Joe! We appreciate your kind words! We've been in the window business for almost 40 years so if you ever have any questions on your new windows or some you may be thinking about buying we'll be happy to help!
I only but windows from WindowEstore
Last year we had to build a mini home for my wife approximately 3 hours away from our home due to her work. The build was a 400 square foot home that is insulated in closed and open cell to increase the R-value. Our concern was the windows because of the amount that was planned for the build. 8 windows were to be installed and the build is located in east Texas. I was fairly worried because how hot it can be. Therefore, we decided to look for windows that weren't the cheapest but not the most expensive. I would tell you after installing them, make sure to do your homework and never cheap out on windows. The installation was really easy with step by step instructions. The delivery was awesome because they communicated with me weekly via email and text. I did call once to verify and they were very he[pful. Once in, the windows and sliding door have a robust look and feel. We only had to put in a small mini split A/C that runs off 110 volts due to the insulation and windows. Its basically a yeti cooler in the summer. I timed how long it took to cool down and it was around 12-15 minutes. Due to delivery, installation and look, I won't by any other windows. great company!
15 juni 2025
Omdöme utan inbjudan
Svar från WindowEstore.com
Thanks so much for the great review Brandon! So glad you like the high performance EcoTru windows and sliding glass door you installed in your tiny home! If you ever need anything else please let us know!
Svar från WindowEstore.com
Thanks so much John! It's been great working with you over the years! We really appreciate the continued business!
Ordered ecostorm windows because it has…
Ordered ecostorm windows because it has triple pane windows and I needed something to deaden sound more. Derek, recommended the ecoxtreme with the keep safe laminated which is good for both safety and to deaden sound a little bit. Saved me hundreds of dollars and I know I'll be getting a good set of upstairs windows. Thanks windowestore!
15 juni 2025
Svar från WindowEstore.com
Thanks for the great review Ethan! If you don't live in a hurricane impact zone but you still want super quiet and burglar proof windows then the EcoXtreme with KeepSafe laminated glass is the perfect solution. Super energy efficient, super sound-dampening, AND burglar proof! Plus you save thousands of dollars over our high impact hurricane rated EcoStorm windows.
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