Wickes - Reading Omdömen 

I bought a bathroom from Wickes Reading. Some items were faulty. It seems there are no customer services to help in this situation. I had no response to multiple attempts to contact the right people at the shop and central customer services just referred me back to the shop.

Kaleb is a star, give him a pay rise! And a case of corona! He was super helpful, engaging and made my visit today a pleasure. I left smiling 🙂

I Visited Wickes in Reading today to buy some paint. I couldn't find the colour us was looking for o the shelf so approach a young chap by the name of Tom. He went out of his way to assist and found what I was looking for back of house. I had a few other queries that he assisted me with.
Really refreshing to meet someone that actually seemed keen to help.
Thanks Tom

Been six months since our bathrooms were done already have mould appearing on our ceiling ! A cloakroom door that hits into the sink when u open it dented shower frame the list is endless ! Please please don’t use them! If I could leave a minus star I
I would! Tiles ran out took 2 weeks to get more wrong panels with shower 2 leaks during fitting absolutely heartbreaking had to move out due to sewage smell which they argued we couldn’t prove was down to them . Wickes gave us a very small rebate which didn’t cover our expenses ( I stupidly accepted ) due to illness. We waited years to do these improvements and it was ruined by our experience with Wickes.

Very helpful duty manager on Good Friday today. Excellent customer service, helped get slabs to my car, and nothing was too much trouble. Friendly & courteous, a credit to Wickes.

I come into the store regularly, I am always greeted with a big smile from the manager Olivia. She is unbelievable!

Got everything I needed, big shout out to Emma on the checkout, very friendly and efficient amd happy- she is a credit to the store!

Olivia and the team are very helpful and experienced. It's a shame the systems let them down at times but they're very good to get you your product nevertheless.
Friendly service to walk into in the mornings.

I Just would like to say that a young lady called Olivia was extremely helpful to me with my order. I have never used the Reading store before but as I could not find enough packs of flooring which I needed 27 packs in my local town as they were was out of stock.
Olivia found some on the shop floor and in the storeroom she was helping me load my trolley and running around finding other items I needed.
Olivia told me to go home and off load and return back to the store and she would load up the rest of my order and would leave it in a safe place for when I returned back to the store later that day.
What a amazing young lady.

The staff in wickes always go above amd beyond

I went in for a ceiling light and it was so much better in person

I can highly recommend Wickes Reading for all types of trade and DIY needs. I have been coming here for years and the staff are always more than happy to help.

Visited for gardening supplies. We were served by a lovely lady called Emma who was helpful, cheerful and very professional a credit to your company

Great team over several visits now know a few my name. Always pleasant and personable interactions. Very knowledgeable and happy to help with picking product and/or suggesting alternatives. Favourite diy store in reading by far

I’m in the store at least 2 times a week,
I’ve always been welcomed with a smile and good morning, Steph on the tills ( my wife’s name so can’t forget) always has time for a chat, had a big problem one time and Olivia took the time to sort it out and ring me with the answer

The staff here are fantastic, Steph & Olivia are amazing & so helpful, they are amazing employees, they always have the items I’m after, great store.

Really helpful staff, always are looking to help people out. I would thoroughly recommend this branch as they always have everything in stock and go above and beyond to make my experience worth it! 5/5 stars

Great customer service from the staff in this store. I come in regularly with my trade pro account.

I just thought I take my time and write a review for this store (Reading Wickes) as whenever I go there i always have a brilliant experience so that’s the Least I can do for them in return I visit the store quite often and weather I need some information about a product or any queries I have they always trying to answer me accurately or even go out their way to make me satisfied or to understand that I was looking for If I have to collect anything the items always ready as arranged without any difficulties and with a warm smile from most of the staff I would like to say a big Thank you for your teamwork and brilliant communication that makes me feel confident to come back next time I need something.I even know some of the staff by name after so many occasion so well done and keep your had work up Thank you Olivia,Betul,Steph,Bailey,Tony,Jazz,Devontae
5⭐️⭐️⭐️⭐️⭐️ service Valued staff for Wickes Recommended See you again