Just joined. Didn't check any of the checkboxes that I'm happy to receive their email spam. Right after the registration process was completed, had THREE different spam newsletters appear in my emai... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Just joined. Didn't check any of the checkboxes that I'm happy to receive their email spam. Right after the registration process was completed, had THREE different spam newsletters appear in my emai... Se mer
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I have had a terrible experience with All Clear Travel Insurance, which has now thankfully been concluded. Several weeks ago, I contacted Which, as All Clear do use the Which logo in their marketing m... Se mer
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Wow. Went to Which looking for recommended car insurance. They recommended Saga. I went to Saga and the quote was over a thousand pounds and yet I've been quoted £320 elsewhere. Why would Which recomm... Se mer
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I have used Which Technical Support services for some time now and my experience has been excellent - very good value and very good technical assistance. Only today I booked and had a technical supp... Se mer
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Which? has been championing the cause for consumers since 1957, asking probing questions of businesses and manufacturers, and pursuing the answers that put you in the driving seat
Marylebone Road, NW1 4DF, London, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Ironic for a company that is supposed to help consumers its tricky to cancel subscriptions.
I was with the magazine, digital and legal, id actual forgotten i was on the legal subscription. You go to cancel but i could only find online how to cancel the digital magazine. I had to contact support and spent 20 mins saying i'd like to cancel , they cancelled one but i had to prompt them about the legal. They also ask each time why i'm cancelling and offer you a 50% reduction.
All i want is, when you take money send me an email not just take it out once a year or month. Also all subscriptions should be easily to cancel in on place on the website, not scattered around.
Its a good source of information, although i found their reviews increasingly biased towards certain brands. And the one time i used Legal it really sounded like the woman couldnt wait to get me off the phone after 10minutes.
Wont go back as cancelling is too time consuming and complicated.

Svar från Which?
Couldn't even login for ages. Pathetic. the item I wanted to find out about wasn't even costed and it was a total waste of my time.

Svar från Which?
A really positive business. It’s nice to know that what they say is what they genuinely think and not just because they have been paid to say it

Svar från Which?
I get very frustrated with WHICH. When you see how many members it has & how much the membership charges are you would think that at least they could afford to keep their recommendations up to date but frequently this does not happen. I'm in the market for a simple smartphone but when I do a bit of digging into their top recommendation (DORO 8200) I found that it will only receive security updates until April next year! How can a phone with only 7 months of usable life (& costs over £200) be a "best buy"? I've had this problem a number of times when looking at "best buy" phones.

Svar från Which?
I subscribed to which tech support. I read the 'how can the tech support team help me' and thought that it offered a comprehensive service. What the 'headlines' fail to make clear is that you have to make an appointment even in an emergency. I had what appeared to be a scam from microsoft locking my computer with an unbelievably loud alarm sounding and a message to ring microsoft and 'do not turn off your computer'. I was unsure whether to turn the computer off and needed urgent assistance - not an appointment in three days time. Luckily I was still subscribing to Curry's whateverhappens so got the problem dealt with in about 5 minutes with them. One can only discover the limitations to the which service if you search through terms and conditions, and one does not expect to have to do that when dealing with a company such as which. Words such as 'think of us as your own personal IT service ... where all you have to do is phone' gives a clear impresssion that you they would react immediately in an emergency. Thus the advert is misleading. Also, how can one log in to a service if the computer is locked. Some issues such as data and buying advice are not urgent issues and understandably could be scheduled to an appointed time - but my situation was both worrying and urgent and the service was of no assistance.

Svar från Which?
The services/reviews they offer is unlike any company i know of. There social media offering is also great.

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£: 40.00, JUST FOR ONE PIECE OF INFORMATION ! ! ! WHAT A RIP OFF, I CAN NOT TRUST THEM AGAIN, AND I WILL NEVER USE THEM AGAIN . . .

Svar från Which?
I have found Which? a great help when looking for information on products before I buy giving both pros and cons. Technology changes by the month and keeping up with the techie side can be very confusing, I love to know what I’m buying before I buy and listening to a sales person who job it is to sell, cannot be depended on.
Also Which? has a LAW advice department who has HUGHLY helped me this month when all other avenues failed me. What I can say is I have found my subscription to Which? well worth investing in and highly recommend them. 5*****

Svar från Which?
They’ve lost their reputation, not really any coming back from that with services that are supposed to support and help consumers and they’re as bad.
Legal protection is an absolute joke.
A shame but one more place that now only cares about £££
They’ve ended now. Once their rep has gone the wonderful thing that was Which! And did care is now gone.

Svar från Which?
I have always used which to find ‘good quality’ items. They recommend Samsung dishwashers so on this basis I bought one. Nothing but problems. I have had to have the engineer out 6 times in 1.5 years for a brand new dishwasher! I’ve decided to scrap it and go back to the beko brand I had for 10 years with no problems whatsoever. What a waste of £600. My engineer says Samsung are renown for problems and are not good at all. Therefore I conclude these Which reviews must be FAKE!! Or bribery. Whichever I won’t be trusting recommendations from them

Svar från Which?
I hired a trader named Handy Property Services—endorsed by Which?—to refurbish my kitchen, and it turned out to be an absolute nightmare. He caused extensive damage: chipped units and worktops, installing them incorrectly and damaging my new appliances - dishwasher, oven and microwave all damaged, drilling right through panels, damaging tiles (some of which are now loose), and leaving the kitchen in a poor and unfinished state. The cost to rectify the damage will be significant.
Despite initially agreeing to make good on the issues, the trader has now ceased all contact and is refusing to carry out any further work. I reported the matter to Which?, provided all the requested evidence, and asked them to take action or at least publish my review. However, they've failed to do anything. I’ve called repeatedly for an update—no one is ever available to speak, and despite leaving my details and sending multiple follow-up emails, I’ve had no response.
I’m extremely disappointed. I’ve always held Which? in high regard and trusted their endorsements, but in this case, I feel completely let down.

Svar från Which?
I am so sad to see the British stalwart of consumer reviews and testing scoring so low. I joined for information and reviews about hearing aids. Essentially there was none outside of generic advice given elsewhere. The reviews of providers like Specsavers or Boots were possibly relevant. But nothing about hardware. So I unsubscribed after a few days.(Don't worry Which. I don't want my 14 day cooling off refund).The thing is, Which's financial advice is pretty good. And it still leads consumer rights campaigns. But some previously included things like legal advice are extra. It's such a shame

Svar från Which?
I felt quite guilty considering the posting of a negative review on Trustpilot.I was amazed to see only 10% had 5 stars! I suppose it simply shows that I had come to the correct conclusion, that "WHICH" is simply a Data Gathering SCAM. "Which" in my experience NEVER answer emails. My most recent involvement was when they emiled requesting my experience with my energy provider, I wasted time writing a report on my Electricity suppliers who were awful! Multiple statements all disagreeing with one another. multiple phone calls complaining, when I was lied to, promised multiple fixes & promised compensation which never arrived. When I came to send this report the email address provided by "Which" did not work - server error. I have never been able to contact them.Now they want me to rejoin - no chance!
Obviously "Which" considers it it necessary to be seen to respond to negative reviews by posting a few previously prepared remarks.
Paragraph One us NOT an apology, It is themselves they are sorry for having lost a Data Source
Paragraph Two us a summary of how they want the public to view the way they operate their racket.
Paragraph Three essentially says they agree with my record of my experience, EXPRESSES NO APOLOGY, and makes it absolutely clear they intend do to nothing, they don't even know (or care) if I have contacted them! WHICH HAS PROVED TO BE IMPOSSIBLE. They then give their "Can we rescue you as a Data Source" link.
So nothing has changed, I want nothing more to do with them and hopefully they will STOP emailing me.

Svar från Which?
Used to trust this organisation, referring to them to help me make informed decisions when choosing various products or companies. Recently tho I have found that their reccomendations are for some of the worst products and companies on the planet. Now if Which back a product or company that is all the info I need, I avoid them. I dont trust anything this organisation says anymore.

Svar från Which?
wouldn't refund mistaken renewal.
I've already been in touch. They refused.

Svar från Which?
I've contacted them 4 times now to cancel my subscription - twice by email and twice via the live chat. The last time they apologised for the delay and said they'd be in touch within 3 days and it's been 4 days. I've cancelled other services recently with other companies and it's not been this hard work, feel like I need to be vigilant they're not just delaying so they can take an extra month's subscription.

Svar från Which?
I originally joined last year and clearly told the representative on the phone that I did not want the subscription to auto-renew. Despite this, I recently discovered a £79 charge had been taken from my account — with no prior notice by email or post, and no reminder that the renewal was coming up.
I only became aware of the renewal after checking my bank statement. I contacted Which, I was simply told a letter had been sent — which I never received. That is not a fair or reliable way to notify customers of a charge. Asked for full refund, they don't care.

Svar från Which?
Ignored 3x membership cancellation emails and have continued to bill me since February.
They acknowledged receipt on the first one to request my address and now have ghosted me.
Ironic to say the least that a consumer protection business has such shocking (and illegal) practises.

Svar från Which?
Early this year, I took up an offer to join Which with a discounted subscription plus a £20 John Lewis voucher.
The subscription was administered immediately but the £20 JL voucher did not follow.
I have lost count of the number of phone calls and emails to Which on this topic, the most recent from Which stated that had passed the issue to their team for investigations. Since then, I have heard nothing despite a reminder from me over a week ago. It seems that Which do not "Walk the Talk" when it comes to supporting their own consumers, yet they are highly critical of other companies with similar behaviour.

Svar från Which?
UPDATE-just made up nonsense in their reply. They REFUSE to acknowledge Ireland has a ban and fraud has sky rocketed 600% in past yr which is bank or Ireland statistics so it's factual. This is an agenda driven campaign to directly help other resale sites profit and the FAN/CONSUMER is the last thing they care about. Again I stress read TRUST PILOTS rating of which to grasp the widespread DISTRUST of them as an organisation
A very dangerous organisation who use agendas to HARM the consumer rather than protect them.
Their latest campaign to ban resale of tickets in the uk is so blatantly being driven by outside agencies who stand to gain financially by it and in doing so cost the consumer millions.
Currently secondary ticket sites are 100% protected by the government and anyone scammed is 100% protected against financial loss YET WHICH want to ban this? Not once have they talked about the elephant in the room which is SOCIAL MEDIA where scams are running over 600% higher yr on yr, where both banks and local police have had to issue NUMEROUS WARNINGS? Why do WHICH REMAIN silent on this? Facebook Snapchat etc have ZERO protection for fans and in fact wash their hands off it even refusing to close the accounts guilty of the fraud?
I know I'd rather pay above face value and see the event than pay less YET get scammed and be financially out of pocket.
PLZ IGNORE ANYTHING WHICH are campaigning for because the PROTECTION of the public is BOTTOM of their list

Svar från Which?
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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