Wheelspin Models Omdömen 

Having been a customer of Wheelspin Models for over 15 years I can honestly say that they have never let me down on service, price or technical help, especially in my novice days of radio control model cars and since.
I can recommend Wheelspin Models to anyone who is thinking of taking up radio control Models as a hobby, they ate always willing to help.

Truly a five star service. Wheelspin has been reliable , fast and extremely helpful over the years. Helped me sort out a warranty quickly and always has the stock and offers fast delivery. Have purchased from Wheelspin for many years and will gladly continue to do so.
Thanks you Wheelspin models team

EDIT: One of the managers personally called me to apologise for the way in which this was handled. Technically the CS staff were following company policies but those policies are now in review to prevent this level of customer service from happening again. Items have been resent on a tracked 24 service. Still not quite a 5 star experience but no longer deserve the original 1 star I gave.

Original: Placed an order 11 days ago and have still not received. I expected a small delay due to the bank holiday but this is ridiculous. Customer services did not answer the phone and eventually got a response on WhatsApp stating I have to wait 15 working days before they can do anything! Just wanted to get my son’s RC car fixed to enjoy during half term.

The item is blatantly lost! All I want is to resend but an absolute shambles of an experience.

Great helpful company, have loads in stock and always deliver quality.

Highly recommend

Thank you

Omer

Massive help from the guys through there WhatsApp service to advise what’s best for your needs and delivery has always been spot on with the numerous orders I’ve placed with them.

10/10
Great customer service

Bit shy on reviews usually
But this business deserves one 👏🏼

Quick and efficient service. Parts in stock. Thanks.

I was charged for a next day delivery for an order that arrived 4 days later, the response I received from the company stated they do not guarantee next day delivery. Avoid this company.

Can’t be bothered to answer the phone.
Had my car for 2 weeks and I was the one who had to find out about what was happening with it.
I spent over a hour on hold on phone with no one answering.
Wouldn’t speak to me when my friend was there at front of queue very professional.
Asked for them to phone me and wouldn’t.
Had to come out of work and drive for an hour to pick my car up and said I wouldn’t use them again and the chap said “go for it’’.
Every time I was trying to speak he just spoke over the top of me.
They were great while I was speading loads of money with them.

Great service and helpful staff. Always happy to help and advise people new to the hobby. Brilliant track and facilities as well! Highly recommend.

Great experience. Bought few components for an RC Car. All delivered and packaged properly. Highly recommended.

I am new in the world of RC Planes and I would recommend Wheelspin Models.
Both their presales support helping you select the right fit RC.
The delivery is timely.
Plus their post sale support.
I crashed my RC plane and couldnt find any instructions on the internet how to fix the issue my RC had, so I emailed Wheelspine and withing an hour or so they found the solution and provided guidance

Quick and helpful. Not trying to "oversell" you stuff

Built my first RC car recently and got loads of upgrade and my electrics from there, Andy was amazing and showed me the best things to get! Whole team was friendly and I’ll be visiting again soon, thanks everyone!!

Very helpful and professional staff, always prepared to help someone who needs help.

Took the trip to wheelspin today, collected my yokomo Rd2 and electric items. Well worth the 6 hour round trip, can honestly say felt welcomed as soon as I walked in. Andy and nick are top blokes and helped me so much. I’ve ordered online before and that is a first class service also. Wanted to visit the shop today as it is my birthday and didn’t disappoint. Can’t fault wheelspin looking forward to making the trip up again to drift with Andy. Thanks lads 👍🏻

Ordered a few parts for a Maverick RC on Saturday afternoon, and they arrived Monday AM. Everything I needed was in stock too. Superb!

12/10 shop super friendly and knowledgeable team they don’t give the hard sell but they’ll give you the knowledge to make your own decisions. The race track upstairs is EPIC superb facilities and amazing for experts or novices. Even better that the shop is downstairs loaded with spares for the inevitable crashes.

Fast service! Highly recommended