Wheelspin Models Omdömen 23 100

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Came in today for a servo saver only spent a few quid but as per usual the service we i received is as though nice was spending thousands top guy excellent service and super friendly and helpful many... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It is rare for me to bother doing a Trust Pilot review. However, although I don’t buy modelling bits that frequently, whenever I do, I use Wheelspin as their service is just SUPERB! It just gives me a... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

New Chassis arrived in padded envelope and was not flat.IReturns process went easy but I asked for a refund however another chassis has been sent. I have given 3 stars as past purchases from Wheelspin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely fantastic experience and service from the superb team at Wheelspin. After being let down by another supplier, the guys in the shop went above and beyond to help me out. Their knowledge and... Se mer

Företaget har svarat

Företagsinformation

  1. Modelleksaksbutik
  2. Motorsportbutik
  3. Terrängbana
  4. Leksaksbutik

Skrivet av företaget

Wheelspin Models is Europe's largest model and hobby superstore. With a huge retail store based in the Midlands backed up by vast warehouse stocks, Wheelspin Models is your first-stop for any "big boys toys"!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

23 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Came in today for a servo saver only…

Came in today for a servo saver only spent a few quid but as per usual the service we i received is as though nice was spending thousands top guy excellent service and super friendly and helpful many thanks

22 maj 2026
Omdöme utan inbjudan
Logotyp för Wheelspin Models

Svar från Wheelspin Models

That's great to hear Simon, thanks for taking the time to write a review!

Betygsatt 5 av 5 stjärnor

It is rare for me to bother doing a…

It is rare for me to bother doing a Trust Pilot review. However, although I don’t buy modelling bits that frequently, whenever I do, I use Wheelspin as their service is just SUPERB! It just gives me a feeling of great confidendce. Prices are always fair and competitive but more importantly (to me), things arrive quickly, really well packed and always good quality. Thanks for the professionalism and effort Wheelspin.

10 april 2026
Omdöme utan inbjudan
Logotyp för Wheelspin Models

Svar från Wheelspin Models

Thanks Robert!

Betygsatt 5 av 5 stjärnor

Genuinely amazing service

Genuinely amazing service. I needed a battery for a rebuilt rc car but wasn't sure which one, I sent various photos via WhatsApp to Steve he responded within minutes sent a link to the one I needed to order, that was 4.20pm 08/04/26 I've just had it delivered at 12.45pm on 09/04/26 less than 24 hours. Thank you

9 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good guys but poor packing in this case.

New Chassis arrived in padded envelope and was not flat.IReturns process went easy but I asked for a refund however another chassis has been sent. I have given 3 stars as past purchases from Wheelspin have gone without a hitch.

28 mars 2026
Logotyp för Wheelspin Models

Svar från Wheelspin Models

Hi James
Thank you for sharing your feedback. We’re very sorry that your initial item arrived damaged; we've since addressed this with our dispatch team to ensure it doesn't happen again.

Regarding the refund, we always aim for the fastest possible turnaround. Since we received your return on March 28th, we shipped a brand-new replacement that same day to get a working product to you quickly. Your request for a refund arrived later that evening, after the store was closed and the item had already left our warehouse.

We have provided a prepaid returns label via email so you can send the replacement back at no cost to you. As soon as it’s here, we’ll be happy to issue that refund. We hope this solution works for you

Betygsatt 5 av 5 stjärnor

Fantastic experience and service

Absolutely fantastic experience and service from the superb team at Wheelspin. After being let down by another supplier, the guys in the shop went above and beyond to help me out. Their knowledge and passion for this hobby is clear to see as it reflects in the flawless service they provide. Thank you!

21 mars 2026
Omdöme utan inbjudan
Logotyp för Wheelspin Models

Svar från Wheelspin Models

Thanks Craig!

Betygsatt 5 av 5 stjärnor

3rd visit and again verry happy

Today I paid my 3rd visit to wheel spin. Given the cost of fuel at the moment to say I'm more than happy to make a 40 mile each way journey says a lot for this company. The staff are amazing and so helpful, full of knowledge and make the experiance there personal to you. I genuinley cant wait for my son to crash his rc again so I can make him behave for a week and take him back (the new suspension is great).
Thanks guys once again for an amazing experience

28 mars 2026
Omdöme utan inbjudan
Logotyp för Wheelspin Models

Svar från Wheelspin Models

Thanks for making us chuckle Richard! Glad you enjoyed your trips and very happy we could help! We look forward to your son's future crashes and good behaviour!!

Thanks again!

Betygsatt 1 av 5 stjärnor

Ordered 10 spur gears on the on Friday…

Ordered 10 spur gears on the on Friday the 20th of march when I went to basket to checkout it clearly says 1 in stock 9 shadow stock called on Monday the 23rd of march they said they would have to split order they will get in contact with suppliers to see when there due and I will get a email back to confirm. I did not receive the email !!

When I called on the 26th of march he said the supplier is completely out of stock to and couldn’t give me a date of when there due to receive these

I have had SO MANY PROBLEMS WITH WHEELSPIN MODELS PLEASE DO NOT USE THESE!!!!!!!!

THE customer service is awful!!!!!!!!

This is the last time I will order with wheelspin !!!!!!!!

26 mars 2026
Omdöme utan inbjudan
Logotyp för Wheelspin Models

Svar från Wheelspin Models

Hi Robert,

We do go above and beyond to try and help our customers and have many thousands of happy customers.

I'm sorry that you feel things didn't work out for you this time but wish you the best of luck in your future RC endeavours.

We remain here and happy to help with any RC needs you may have :-)

Thanks again,
Wheelspin

Betygsatt 1 av 5 stjärnor

Very bad experience.

Probably good for uk but really not for international. Problems with paiement, cancelling order etc…

16 mars 2026
Omdöme utan inbjudan
Logotyp för Wheelspin Models

Svar från Wheelspin Models

Hi Leo,

You haven't provided an order number to look into this for you, so I will have to guess a little on the details of your order.

I suspect this was due to either some nitro fuel or LiPo batteries that you ordered that we couldn't ship internationally.

Whilst I wish we could help.... we take safety very seriously and ultimately we won't ship a prohibited item abroad if it breaches the carrier's regulations.

I'm sorry if you feel that's worthy of a 1 star review, but wish you the best of luck sourcing those kinds of things locally to you.

We are of course happy to help shop the vast majority of spares, parts, kits, etc abroad and so every hour of the day :-)

Thanks again, and happy RC'ing!

Ben,
Director
Wheelspin Models

Betygsatt 5 av 5 stjärnor

Super helpful

Super helpful, extremely quick customer service and fast shipping. great variety in products.

Will definitely buy from them again!

2 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer