From start to finish the process was easy due to the experience and knowledge of my agent and the way he went above and beyond to explain to me in language I could understand the process of securing... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lauren Kowalski and Morgan Batko were exceptionally nice and helpful. I had planned on replacing my whole deck (36' x 20') however, forcing me to repair the porch (deck) before closing cost me $266 t... Se mer
I was focused on a rate that worked for me,I had tried working with numerous lenders and found out that all the best rates etc were ultimately dealing with WC; so i ditched the middle men. Their agen... Se mer
Företaget har svarat
Ayria was our contact representative through the loan process with West Capital Lending. He made the process very positive, knowledgeable, and truly a pleasure to work with. The home accessor chos... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
West Capital Lending’s mission is to empower borrowers with access to competitive financing, expert guidance, and exceptional service. We strive to simplify the mortgage process, build lasting relationships, and earn the trust of every customer we serve.
Kontaktuppgifter
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simply Tele Besy
You made everything simple to understand which made a very smooth transaction!!
31 augusti 2026
Svar från westcapitallending.com
We're so pleased to hear that we made everything clear and that your transaction was smooth! Thank you for your wonderful feedback.
Communication was great throughout the…
Communication was great throughout the weeks of gathering information for the loan
9 juli 2026
Svar från westcapitallending.com
We're so glad to hear that our communication was great throughout the information-gathering process for your loan. We truly value keeping our clients well-informed every step of the way!
I got through to a real person (not a…
I got through to a real person (not a phone menu) and had all my questions answered.
16 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re glad you were able to connect directly with a real person and get all your questions answered without having to navigate a phone menu. Providing accessible, personal support is something we truly value, and we’re happy our team could be there when you needed us. We appreciate you choosing West Capital Lending and taking the time to share your feedback!
HELOC
Travis was with me the entire way through the HELOC, wonderful communication and updates from their system. I will definitely use them again in the future.
1 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re thrilled to hear Travis was there to support you throughout your entire HELOC process and that the communication and updates kept you informed along the way. It’s wonderful to know you had such a positive experience and would consider working with us again in the future. We look forward to being here whenever you’re ready for your next financing needs!
West Capital Lending - Craig Griffin - Easy, Informative, and Fast Process
Craig Griffin and the team at West Capital Lending made the entire process exceptionally easy and efficient. Craig was responsive, knowledgeable and took the time to clearly explain each step so I understood what to expect throughout the process.
Everything moved quickly without feeling rushed, and communication was straightforward from start to finish. I appreciated the professionalism, transparency and guidance Craig provided. I would gladly recommend Craig Griffin and West Capital Lending to anyone looking for a smooth, informative and well-managed lending experience.
1 september 2026
Svar från westcapitallending.com
Thank you so much for taking the time to share such thoughtful and detailed feedback! We’re thrilled to hear Craig Griffin and the West Capital Lending team made the process easy, efficient, and well organized. Craig’s responsiveness, knowledge, and commitment to clearly explaining each step clearly made a meaningful difference, and we’re glad you felt informed and supported without ever feeling rushed. We truly appreciate your recommendation and are grateful you trusted Craig and our team to assist you!
Great service
Yes, I see it was very professional, friendly and fast. We did our loan and less than two hours. Really appreciate it.
31 augusti 2026
Svar från westcapitallending.com
We are so pleased to hear that your experience was professional, friendly, and fast! It's wonderful to know we could help you with your loan in such a timely manner. We truly appreciate your kind words.
Steven was patient through the whole…
Steven was patient through the whole process. He communicated daily to update me on the loan.
19 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear Steven was patient throughout the entire process and made communication a priority by keeping you updated daily. Consistent updates can make a big difference in feeling informed and comfortable along the way. We’re grateful Steven could provide that level of support and appreciate you taking the time to recognize him!
This is the first time I’ve ever done…
This is the first time I’ve ever done anything like this online with your health center and my guide Christopher made it very easy for me to understand and made it very simple
21 augusti 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re especially glad to hear that, even though this was your first time completing a process like this online, Christopher made everything easy to understand and simple to navigate. Having a knowledgeable and supportive guide can make all the difference, and we’re happy Christopher was there to help you feel comfortable along the way. We truly appreciate you trusting our team and taking the time to share your feedback!
Easy process
It was an easy process to take advantage of equity in my home for some home improvement projects!
4 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear the process was easy and that you were able to access the equity in your home for your improvement projects. Making the process straightforward and convenient is something we strive for with every customer. We’re happy we could help make your plans a little easier to accomplish!
The process was extremely easy and…
The process was extremely easy and efficient. Alex was very responsive and available.
3 september 2026
Svar från westcapitallending.com
Thank you so much for the wonderful feedback! We’re thrilled to hear the process was extremely easy and efficient, and that Alex was responsive and readily available whenever you needed him. His communication and dedication clearly helped make your experience a smooth one. We’re grateful you chose West Capital Lending and appreciate you recognizing Alex’s excellent service!
Again
Again , I think I had already done a review!
But I actually had the best experience with dealing with Gerod Gonzales !!
He was very polite, respectful, patient and courteous!, and if there are any more positive things that I can say. - He’s it.
I will most definitely send any of my friends, contacts and family to see him any the occasion arises.
Thanks for all the help and cooperation!
Sincerely
Terry Knight
Hammond La
1 augusti 2026
Svar från westcapitallending.com
Thank you so much, Terry, for taking the time to share such wonderful feedback! We’re thrilled to hear Gerod Gonzales provided you with such a positive experience through his patience, respect, and courteous service. It means a great deal to know he made such a strong impression and earned your confidence to recommend him to your friends, family, and contacts. We’ll be sure to share your heartfelt recognition with Gerod, and we truly appreciate your trust in West Capital Lending!
Fantastic service
Fantastic service. Best customer service I've ever dealt with in lending.
24 augusti 2026
Svar från westcapitallending.com
Thank you so much for the incredible feedback! We’re thrilled to hear you received fantastic service and that our team provided the best customer service you’ve experienced in lending. Creating a positive, attentive, and supportive experience is something we take great pride in. We’re grateful you chose West Capital Lending and appreciate you taking the time to share your experience!
The ease in completing the documents…
The ease in completing the documents and notary at my home to sign.
19 september 2026
Svar från westcapitallending.com
Thank you for sharing your experience! We’re glad to hear you appreciated how easy the documents were to complete and the convenience of having a notary come to your home for signing. Making the process as simple and convenient as possible is something we strive for every step of the way. We truly appreciate you choosing West Capital Lending and taking the time to share your feedback!
The greatest resource for me was your…
The greatest resource for me was your representative! That young mans tenacity and patience to explain to me just what could be done in an amazingly short time. Long story short in just short of 3 weeks I was well on my way to get what I needed without going upside down. Actually saving money monthly and updating my house! Thank you Chris Sabben!
28 augusti 2026
Svar från westcapitallending.com
Thank you so much for sharing such wonderful feedback! We’re thrilled to hear Chris Sabben’s patience, determination, and willingness to explain your options made such a meaningful difference in your experience. It’s especially great to know you were able to accomplish what you needed in just under three weeks while saving money each month and making improvements to your home. We’ll be sure to share your heartfelt recognition with Chris, and we’re grateful for the opportunity to help!
Agent Mr Franky was very helpful
Agent Mr Franky was very helpful, patient and completed the task. Very satisfied with his work
19 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear Mr. Franky was helpful, patient, and followed through to get everything completed for you. It’s wonderful to know his support and dedication left you very satisfied with the service you received. We truly appreciate you taking the time to recognize Franky and share your feedback!
I had a great and quick services from…
I had a great and quick services from David Fernandez.
1 september 2026
Svar från westcapitallending.com
Thank you so much for the great feedback! We’re thrilled to hear David Fernandez provided you with quick and efficient service. It’s wonderful to know he helped make your experience a positive one. We appreciate you taking the time to recognize David and are grateful for the opportunity to assist you!
Speed and ease of approving the loan.
10 september 2026
Svar från westcapitallending.com
Thank you for sharing your feedback! We’re thrilled to hear you appreciated the speed and ease of the loan approval process. Making financing simple and efficient for our customers is something we work hard to achieve. We’re grateful you chose West Capital Lending and appreciate the opportunity to assist you!
We were denied at first
We had a lot of challenges, including being denied for the loan we originally wanted, but Melanie was diligent in finding us something that worked for us. When one door shuts, another door opens, and that is exactly what happened for us. Melanie did all the work, and we were basically treated like kids. There was no stress at all! Melanie got us a deal, and we paid off our brand-new car and remodeled our home.
There is no other company out there that never quits until you reach your goal! I highly recommend West Capital Lending.
20 augusti 2026
Svar från westcapitallending.com
Thank you so much for sharing such a heartfelt and detailed review! We’re thrilled to hear Melanie stayed persistent through the challenges and worked diligently to find an option that fit your needs. Knowing she helped make the process feel completely stress-free and supported you all the way to achieving your goals means so much to us. We’re especially happy to hear you were able to pay off your new car and move forward with your home remodel. Your recommendation means a great deal to our team, and we’re grateful you trusted West Capital Lending to be part of your journey!
The West capital are reliable company
The West capital are reliable company, They ask all the requirements documents at once and process it within one week you get your feedback .
I will recommend west capital lending company to people that looking for HELOC, Refinance, Mortgage .
19 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear you found West Capital Lending reliable and appreciated how efficiently our team gathered the necessary documentation and kept the process moving. It’s wonderful to know you received feedback within a week and felt the experience was straightforward. We truly appreciate your recommendation to those exploring HELOC, refinance, or mortgage options, and we’re grateful for the opportunity to assist you!
It was great experience
It was great experience. Just took long then I thought. Anwsered all my questions. It was my first time doing anything like this.
You all did a great job thank you all
1 september 2026
Svar från westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear our team answered all your questions and made your first experience with this type of financing a positive one. We also appreciate your patience with the process taking longer than you initially expected. It means a lot to know you felt supported and well taken care of throughout the journey. Thank you for trusting West Capital Lending and for your kind words!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.