Ordered brown strap, received black. Simply the wrong item. Then I had to waste time returning the wrong item, going to the postoffice, filling out the return form on the website, etc. Now the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted a new strap for a Briston Clubmaster. The watch came with a military strap, which I didn't really like. The watch has a tortoiseshell coloured case. With help from the team at Watch Obsessi... Se mer
Decided I needed a butterfly clasp instead of a buckle for my watch so I found myself at WatchObession. Ordered the buckle and it was delivered promptly however I had ordered the wrong size - my fault... Se mer
I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... Se mer
Företagsinformation
Skrivet av företaget
Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.
Kontaktuppgifter
23 - 25 Pier Street, SY23 2LN, Aberystwyth, Storbritannien
- 01970624266
- info@watchobsession.co.uk
- www.watchobsession.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love my new watch
Matthew was very professional and friendly. The service was impeccable and the prices were great. Couldn’t recommend this company more. Thank you very much for my amazing new watch.
Good customer service
I had an issue with my shipment and after a little back-and-forth, WatchObsession customer service went above and beyond to resolve the issue. Mathew was particularly helpful. I would purchase from them again.
I love everything about this company!
I can't rate this company highly enough. I've been buying from them for 5 or so years; everything from nato straps up to an Omega Speedmaster Moon Watch and they always deliver the best service, amazing personal communication and a wonderful curated selection of straps and accessories.
This time round I purchased their Tanner Bates leather nato, based I think on an exclusive collaboration they have with tanner Bates. This looks and feels suburb and every bit as good (if not better) than some of the pricey leather nato's you can buy elsewhere.

Svar från WatchObsession
Hirsch PURE orange... great strap
Bought a Hirsch PURE orange to put my Planet Ocean large on. It arrived the next day and looks fantastic.
Couldn’t be happier. Thank you Watch Obsession.

Svar från WatchObsession
Wrong label, the strap is not the same as the original, terroble costumer service
On September 25, I ordered a Omega Brown Alligator 19 mm wide strap. The strap was delivered and I was shocked to find the strap in an cellofan bag, written on the labal 20 mm wide strap, and the strap in the bag looking black. The label was a mistake, on the back side of the strap is written 19 mm. But the strap but the strap removed from the bag is very different from the original one, the original is shiny and definitive brown, and the received strap is definitive dark, almost black looking and matte. It does not give the original look!
... and, thank you for your answer after three month(!), but I know, I see, the strap, you have sold me, very - very different from the original Omega one! And the costumer service is terrible. No more WatchObsession!

Svar från WatchObsession
Top Service!
One of the best places for buying watches that you will find in the whole web!
Thanks and you can be sure that I’ll back.

Svar från WatchObsession
Have used WatchObsession five times now…
Have used WatchObsession five times now over the past year and have been very happy with the level of service each time. Once I mistakenly ordered an incorrect item but a quick email exchange with customer services had the issue quickly sorted and without fuss. They have a great range of watch straps and accessories, as well as watches themselves. Recommended.

Svar från WatchObsession
First class service
Second time I’ve purchased with these guys and second time their service has blown me away! Ordered at lunch time and it arrived the next morning, excellent quality, beautifully packaged. Watch obsession will always be my first port of call for my timepiece needs!

Svar från WatchObsession
I recently purchased a watch from …
I recently purchased a watch from these guys. What a great buying experience! Through the entire process I was kept in the loop as to what was going on, includibg pics of the actual watch. The watch was then delivered brilliantly packaged and arrived quickly. I came away feeling like I’d brought a watch from genuine watch enthusiasts,with a real passion and pride for their business. I can throughly recommend them over a boutique or AD who’s staff normally have no interest!

Svar från WatchObsession
Good experience
Quality products, secure payment, smooth and reasonable international shipping. The one thing I'd like to see added is the country of manufacture for all products.

Svar från WatchObsession
Amazing People!
If you are thinking about buying a watch from these guys I can not praise them HIGHLY enough! Sourced my Omega incredibly fast and threw in some nice extras too for which I am super grateful! Great customer service and a nice personal touch in the box too :) I used them for straps before and the service is equally great!
Thank you!

Svar från WatchObsession
Superb experience from start to finish
Superb experience from start to finish. Gary was on hand to help me every step of the way. Very customer centric team! Thank you!

Svar från WatchObsession
First class service
Ordered a spare deployment clasp and couldn’t believe how quickly it arrived. Well pleased with its quality. First class service and product. Will definitely use these guys again and would recommend to all.

Svar från WatchObsession
Wow Wow
Wow Wow
Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delivery cost was expecting it early next week. The strap looks fantastic better than the online photos. Will purchase any watch related items from Watch Obsession in the future.

Svar från WatchObsession
Superb service
Superb experience!
Ordered a brand new Omega from them which was delivered in under 2 weeks. Great comms, even better price and helpful the whole way along. Will definitely revisit the next time I am in the market!

Svar från WatchObsession
Excellent company and communication
Excellent company and communication. My new omega seamaster was everything as described and more . Gary answered all my questions promptly and put my mind at rest . Don’t hesitate and use watch obsession for any purchases you need . Recommended to all my friends .

Svar från WatchObsession
Excellent in all regards
Excellent in all regards. Previously only bought a strap from the, but fantastic customer service from Gary when buying an Omega. Not often you can say this, but highly recommended in every way.

Svar från WatchObsession
Fantastic service great communication…
Fantastic service great communication just received my pre owned Breitling today. I am very happy with it. Totally as described I would recommend watch obsession to anyone. I have previously bought lots of watch straps from them . Quick service good quality and speedy delivery.

Svar från WatchObsession
Definition of service
Definition of service!
I recently purchased a Rolex gmt (Batman) from watch obsession. Those who know, know the demand on these. I am based in Australia and a purchase of this calibre can be daunting to a foreign website, however the level of service and care Mathew presented gained my trust within the first phone call. Mathew assisted with several accessories I desired. His product knowledge is second to none which made my decision easy. The timepiece arrived in timely fashion.
Thank you Mathew and Gary your service is OUTSTANDING I look forward to future purchases with watch obsession

Svar från WatchObsession
A M A Z I N G service
A M A Z I N G service. Debbie talked me through all the options. She probably spent twenty minutes on the phone with me to buy a watch strap and deployment clasp. SO HAPPY

Svar från WatchObsession
Detta är Trustpilot
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