Disgraceful.. verified purchase history of 18k, no not the biggest spender but it certainly contributed to the billion pound turn over. No more. I will be leaving a review each month until someone hel... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My husband and I have been shopping at Watches of Switzerland located in American Dream mall, NJ, for the past few years now. Our AD, Philip, is hands down the best AD! He is friendly, patient, and... Se mer
Företaget har svarat
This was my 3rd purchase in as many years from WOS and every single transaction has been smooth. The first purchase was in store at the Cincinnati location where a wonderful sales woman named Robin as... Se mer
Företaget har svarat
Went to Watches of Switzerland at Hudson Yards to visit Mandi but sadly she’s off that day but Alyssa one of the Sales Professional came and warmly welcome me and ask me if there’s anything she can he... Se mer
Företaget har svarat
Företagsinformation
Om watchesofswitzerland.com
Skrivet av företaget
LUXURY WATCH BRANDS
MENS LUXURY WATCHES
LADIES LUXURY WATCHES
FIND A STORE
Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.
There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.
At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.
Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.
Kontaktuppgifter
4,5
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super fast!
13 november 2024
Svar från watchesofswitzerland.com
Dear Adalisse Borges,
Thank you for your kind review, and we look forward to seeing you again in the future.
Kindly,
Watches of Switzerland
Thank you
Thank you, Alex and the entire WOS team!! Best service and amazing people to work with.
7 november 2024
Svar från watchesofswitzerland.com
Dear Jacob,
Thank you for your 5-Star Review!
We are happy to hear that you had a great experience with Alex. Your kind words will be shared with Alex, and we look forward to servicing you again in the future.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Carl Bell,
Thank you for your review. We welcome you back to shop with us anytime.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Callan Schebella,
Thank you for your kind words! We are thrilled that your experience was seamless and that you enjoyed our rapid shipping & lux packaging.
Kind Regards,
Watches of Switzerland
It was the first time I ordered from…
It was the first time I ordered from Watches of Switzerland and I know I have waited for a month to receive my item as it was already in the description for the specific what I have ordered, but the service is amazing. They have good customer support and did a good job communicating with me about my item and even called me when my item arrived. It was a fast delivery as well. Thank you and looking forward for my next purchase in the future.
25 oktober 2024
Svar från watchesofswitzerland.com
Dear Jovielyn,
Thank you so much for taking the time to share your amazing experience with us! We're delighted to know you found the experience to be seamless as that is always our goal. We hope you continue to enjoy your new timepiece and look forward to your next purchase.
Kind regards,
Watches of Switzerland
Great watch buying experience
I had another great watch buying experience with Watches of Switzerland. I originally bought a Tissot PR 100; but when I received it I realized that I preferred the Tissot PRX or Gentlemen much more. Shilo and team made the exchange very easy. I do appreciate the level of sales support of Watches of Switzerland and am already planning on my next watch purchase from them.
25 oktober 2024
Svar från watchesofswitzerland.com
Dear Daniel,
Our main goal is ensuring client satisfaction and it's great to know Shilo has done just that. We appreciate you taking time to share your wonderful feedback with us and we'll be sure to pass your kind remarks to her, thank you so much.
Kind regards,
Watches of Switzerland
Secure packaging and fast shipping
21 oktober 2024
Svar från watchesofswitzerland.com
Dear Wesley,
Thank you for the wonderful review! We're thrilled to know our services met and exceeded your expectations.
Kind regards,
Watches of Switzerland
Delighted with the Tag watch
Delighted with the Tag watch. Received quickly with great packaging
11 oktober 2024
Svar från watchesofswitzerland.com
Dear Joe,
We're glad to know you're enjoying your new timepiece! We appreciate you taking the time to leave us a wonderful review and hope to work with you again soon.
Kind regards,
Watches of Switzerland
Even though I made the purchase online
Even though I made the purchase online. I was expecting a different experience when picking up the watch.
11 oktober 2024
Svar från watchesofswitzerland.com
Dear Jake,
Thank you for taking the time to share your feedback with us. We understand that your experience picking up your watch was different than expected and apologize it did not meet your expectations. We are always working to provide a seamless experience for our clients and will be sure to us this as a learning experience moving forward.
Kind regards,
Watches of Switzerland
Since the moment you walk into the…
Since the moment you walk into the store they make you feel like in home. Great attention and a lot of options to choose.
7 oktober 2024
Svar från watchesofswitzerland.com
Dear Augusto Gonzalez,
Thank you for your feedback. We appreciate you sharing your comments with us, and we look forward to servicing you in the future.
Kind regards,
Watches of Switzerland
Delivery options limited
Fedex delivery person left the expensive package in front of my apartment without my signature. You should at least offer customers to pick up packages at the nearest FedEx office.
7 oktober 2024
Svar från watchesofswitzerland.com
Dear Jae Kim,
We certainly understand your concerns, and confirm that all of our packages indeed require an Adult Signature at the time of delivery. Our team reviewed your delivery details and see that the signature requirement was met and signed by the property management.
We regret to hear about your experience however, and thank you for taking the time to share your feedback, we hope to welcome you back soon!
Kindly,
Watches of Switzerland
A great experience
I dealt with Stan, he was great. He walked me through some issues with Canadians buying Phillip Patek and Rolex. The selection was great, I even got to see some of the second hand watches they had in a back room. I can highly recommend both Stan and the selection at Watches of Switzerland.
7 oktober 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Lorne,
Thank you so much for sharing your positive experience! We’re thrilled to hear that Stan provided such helpful assistance and guided you through the process. We look forward to serving you again soon!
Kind regards,
Watches of Switzerland
Great Job…
The customer service person Joanna Moreno was terrific and was great to work with. I am a store customer 1st time bought on line . The transaction was seamless.
6 oktober 2024
Svar från watchesofswitzerland.com
Dear Brian,
Thank you for taking the time to share your feedback with us! It's a pleasure to hear that Joanna provided you with exceptional service, and made your online purchase a top-notch experience.
Kindly,
Watches of Switzerland
Ben is a great addition to this company
Ben was great. He got the watch I wanted Even faster than he said.
1 oktober 2024
Svar från watchesofswitzerland.com
Dear Dan,
Your 5-star review and kind words for Ben has made our day, thank you!
Kind regards,
Watches of Switzerland
overall experience was good
30 september 2024
Svar från watchesofswitzerland.com
Greetings,
It's lovely to know you are satisfied and had an overall good experience shopping online with us. Our team is at your service, should you require any additional assistance. Have a wonderful day!
Kindly,
Watches of Switzerland
Rolex Purchase
Best SA relationship you could ask for, a great journey in purchasing my luxury timepiece. Would recommend this team and especially the person I worked with to anyone 10000 times over.
5 september 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Chris,
Thank you so much for your glowing review! We’re thrilled to hear that you had such a positive experience with our team during your luxury timepiece purchase.
Your recommendation means the world to us, and we are grateful for your kind words and support.
Kind Regards,
Watches of Switzerland
Excellent experience
Excellent experience, great customer service and very fast shipping. Ordered on Friday @1PM and a perfect Tag Heuer showed up in outstanding packaging on Sat @11AM. Highly recommend.
27 september 2024
Svar från watchesofswitzerland.com
Greetings,
Thank you for taking the time to share your wonderful experience with us! It's a pleasure to hear that you enjoyed our online services. We look forward to assisting you with your next purchase!
Kindly,
Watches of Switzerland
Kelvin at Rolex
I decided to stop by Rolex while shopping at the mall, and ended up meeting your sales associate Kelvin. Kelvin was extremely knowledgeable, patient and pleasant to work with. He made my shopping experience soo enjoyable, that I returned twice more that month!
Thank you Kelvin for kickstarting my watch collection, I look forward to our continued friendship.
9 september 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Greetings,
Thank you for sharing your wonderful experience with us! We are delighted to hear that Kelvin provided such exceptional service and made your shopping experience enjoyable. It's always our goal to ensure every visit is memorable and pleasant.
We look forward to continuing to be a part of your watch collection journey and cherished friendship with Kelvin!
Kind regards,
Watches of Switzerland
Service
Service, selection. Expedited delivery, need I say more. After receiving my watch, I contacted the local store for resizing. White glove service and very attentive
24 september 2024
Svar från watchesofswitzerland.com
Dear Michael Lloyd,
We're thrilled to hear that your experience was outstanding from start to finish! We pride ourselves in excellent service and truly appreciate your feedback as it reassures us we are doing a great job. Happy to know you enjoyed our wide selection as well, and hope to welcome you back soon!
Kind Regards,
Watches of Switzerland
First time watch buyer
First time looking to buy a watch and walked in the store to try on some watches. Ended up staying for an hour talking and learning about watches with Connor.
Highly recommend stopping by.
22 september 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Andy,
We are delighted to hear about your positive experience with Connor! We will make sure to share your kind words with him.
Kind regards,
Watches of Switzerland
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.