watchesofswitzerland.com Omdömen 1 096

The ordering online process was very easy. The delivery of the timepiece was professionally packed and on time delivery as promised. The Grand Seiko box was nicely done. Well done!

Simply EXCELLENT. The shopping experience, options, and customer support is outstanding. I will definitely be a repeat customer and will recommend them to everyone I know.

My experience at Watches of Switzerland at Hudson Yards was superb! I walked into the store and was warmly greeted by Connor. Connor was extremely helpful and made sure I felt comfortable throughout the whole process of finding the perfect watch for me. He was knowledgeable and it was obvious he truly has a passion for what he does. I look forward to speaking with him next I’m in.

Good service quality with genuineness and honesty

I’ve ordered twice from this company and never received my merchandise. Emails back and forth even told it should be on its way. Highly disappointed

Maria the watch woman at the store was fantastic

I ordered 3 watches from this company over 2 months ago and have not received any. I have more than 20 emails with one excuse after another.
I have asked for a full refund on more than one occasion and that has not happened.
Brian Duffy a respectable business man and CEO of Watches of Switzerland should be ashamed on how this company is being run by his managers.

I purchased a Wolf watch box for my husbands birthday prior to coming to the store to make sure that they had it in stock. When arriving to pick it up there was a lot of confusion from the staff, I was told people don't do that. When they figured it out and brought the purchase out the box was dirty and covered in dust. I signed the receipt and we were told, "good day" as in leave the store. My husband was interested in getting a new watch to add to his collection but it was such an odd interaction that had us both feeling rather uncomfortable that we left.

I recently had the pleasure of working with Connor at Watches of Switzerland in Hudson Yards (NYC), and I can’t say enough about the exemplary service he provided. From the moment I walked into the store, he provided me with a welcoming atmosphere and genuine enthusiasm. He took the time to understand the exact watch I desired and patiently walked me through the process. He also seamlessly created a profile for me all while maintaining a completely personalized experience. Before I knew it, thirty minutes had passed and it felt like I was chatting with a very knowledgable friend. Connor's extensive knowledge about the Rolex brand truly impressed me, and he was able to answer all of my questions thoroughly, ensuring I felt confident in my choice.

His dedication to customer service is truly admirable and often times a rarity in today’s luxury market. You can really tell he loves what he does and has a true passion for it. I am looking forward to continuing to work together and I can’t thank Connor enough for his kindness and support with helping me acquire my dream time piece.

I recently had the pleasure of working with Maria at WOS and I was thoroughly impressed with her exceptional service and expertise in watch sales. Maria's extensive knowledge of various watch brands and models was evident from the start, and she took the time to understand my specific needs and preferences.

Her professionalism, patience, and attention to detail made the entire shopping experience seamless and enjoyable. Maria presented me with a range of options that fit my budget and style, and her recommendations were spot on. She also took care of the paperwork and ensured a smooth transaction.

What struck me most about Maria was her passion for watches and her genuine enthusiasm for helping customers find the perfect timepiece. Her dedication to her work is evident, and it shows in the way she engages with customers.

I would highly recommend Maria to anyone looking for a knowledgeable and courteous sales associate in watch sales.

I had an extremely positive time at WoS in Hudson Yards, working with Leneve. It was by the far the kindest and most informative experience I’ve had in interacting with Rolex, as a first time buyer.

I highly recommend Leneve and WoS for anyone interested in Rolex.

I want to commend Tyler and the team at Watches of Switzerland at Crown Sydney. I knew timepieces would be a long wait, but Tyler was amazingly helpful, and was able to assist me in a very respectable timeframe.

Tyler's ability to be professional and genuine made the whole experience one to remember. I'm very grateful to WOS to make this happen for me. it's a great additional to the collection and look forward to visiting again.

I came in for guidance for a missing part for my submariner and to browse. Conner ending up helping me which he was super knowledgeable and helpful. We had a great conversation about watches and even put together a wish list for myself. When I come back, Conner will be my point of contact moving forward.

Staff very attentive and helpful. Expertise was A+. Very enjoyable experience!

Got in my watch quicker than anyone else!

I had an exceptional experience at Watches of Switzerland thanks to Susan and the amazing team. My wife and I were searching for a specific Cartier timepiece that we knew wouldn’t be easy to come by. We anticipated a long wait, but Susan worked diligently to make sure we were able to secure it much sooner than expected. The watch is everything we imagined and more—a truly stunning piece.

From start to finish, the communication, professionalism, and genuine care we received were top-notch. Susan's knowledge, attention to detail, and dedication to helping us find the perfect piece made this experience memorable. We are incredibly grateful to Susan and the Watches of Switzerland team for going above and beyond to make this happen. Thank you for helping us add such a meaningful timepiece to our collection.

The care that Daria and Mandy showed went above and beyond expectations.

Visited WofS to view Rolex, got great service from Connor who talked knowledgeable about the brand and the watches. First class service all round.

WOS is the best. If you’re looking to buy a watch, ask for Peter Young!