Disgraceful.. verified purchase history of 18k, no not the biggest spender but it certainly contributed to the billion pound turn over. No more. I will be leaving a review each month until someone hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My husband and I have been shopping at Watches of Switzerland located in American Dream mall, NJ, for the past few years now. Our AD, Philip, is hands down the best AD! He is friendly, patient, and... Se mer
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This was my 3rd purchase in as many years from WOS and every single transaction has been smooth. The first purchase was in store at the Cincinnati location where a wonderful sales woman named Robin as... Se mer
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Went to Watches of Switzerland at Hudson Yards to visit Mandi but sadly she’s off that day but Alyssa one of the Sales Professional came and warmly welcome me and ask me if there’s anything she can he... Se mer
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Företagsinformation
Om watchesofswitzerland.com
Skrivet av företaget
LUXURY WATCH BRANDS
MENS LUXURY WATCHES
LADIES LUXURY WATCHES
FIND A STORE
Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.
There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.
At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.
Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.
Kontaktuppgifter
4,5
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Two thumbs up
First time using this company and was very pleased with the whole experience. Chris, my salesperson was the best. Chris was very knowledgeable with the watches I was interested in, and never felt like he was talking down to me. On my repeat visit, he greeted me like we were old friends and that made me feel welcomed. I bought two watches that day. I would definitely recommend this place
16 januari 2025
Svar från watchesofswitzerland.com
Dear Levie Baker,
Thank you for leaving us a 5 star review! We appreciate your kind words for Chris, and we will make sure to share them with him and his team. It's satisfying to hear that your experience was great and you felt welcomed during your visit.
We look forward to continuing a business relationship with you.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Zeynep Tezel,
We're pleased to know that you had a great experience, thanks so much for taking the time to share!
Kindly,
Watches of Switzerland
Delivery was a day late for a surprise…
Delivery was a day late for a surprise birthday present.
14 januari 2025
Svar från watchesofswitzerland.com
Greetings,
We're deeply sorry to hear that your delivery arrived late and that it disrupted your surprise. We strive to meet our delivery commitments and understand how important it is to receive gifts on time, especially for special occasions. Your feedback helps us improve our service, and we're working on ensuring timely deliveries in the future.
We hope you will give us another chance to restore your trust in us!
Kind Regards,
Watches of Switzerland
Great watch and great service!
Availability was great and 2 days later I had my new watch. Under promised and over delivered. Bravo!😊
9 januari 2025
Svar från watchesofswitzerland.com
Dear Dale,
Thank you for the 5 star rating! We are elated to hear that you were satisfied with your timepiece and you appreciated our service. We look forward to servicing you again.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Natalie Kelly,
Thank you for the 5 star review, and we are happy to hear that you were satisfied with your purchase and the fast delivery.
We look forward to servicing you again in the future.
Kind regards,
Watches of Switzerland
Perfect and punctual!
I was extremely pleased with my order as it arrived on time, as promised, and in pristine condition.
9 januari 2025
Svar från watchesofswitzerland.com
Greetings,
Thank you for your positive feedback! We're thrilled to hear that your order arrived on time and in pristine condition, just as promised. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!
Kindly,
Watches of Switzerland
Amazing customer service from…
Amazing customer service from Daniela!!! Thanks so much for your extra efforts!
3 januari 2025
Svar från watchesofswitzerland.com
Dear Michael Cavalier,
We appreciate your kind words for Daniela, and we will make sure to share them with her. Thank you for visiting us and we look forward to servicing you again.
Kind regards,
Watches of Switzerland
Saturday delivery !!!!
Saturday delivery !!!!
Beautifully wrapped
Great service
Love my watch
3 januari 2025
Svar från watchesofswitzerland.com
Dear Morris,
Thank you for providing us with a 5 star review! We love to hear that you love your watch and we hope you enjoy it.
Kindly,
Watches of Switzerland
Buying online has its challenges since…
Buying online has its challenges since you can't tell what the watch will look like on you until it arrives. But they make exchanges and returns as easy as is humanly possible. Fabulous customer service. Thanks Daniela.
26 december 2024
Svar från watchesofswitzerland.com
Dear Susan Anderson,
Thank you for 5 star review, Susan, we enjoyed reading your kind words for Daniella, they will be shared with her. We appreciate you for taking the time to share your feedback, and we look forward to doing business with you in the future.
Kindly,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Carrie Edwards,
Thank you for providing us a 5 star review! We appreciate your time and we look forward to servicing you in the future.
Kind regards,
Watches of Switzerland
Really superb online ordering…
Really superb online ordering experience for three Men's ROLEX watches.....could not be happier with WOS.
26 december 2024
Svar från watchesofswitzerland.com
Dear Stephen Brown,
Thank you for providing us with a 5 star review! We love to hear that you were satisfied with the service you received online, and we look forward to servicing you again in the future.
Kind regards,
Watches of Switzerland
I made the order online on 21 December…
I made the order online on 21 December and haven’t received any emails yet. I don’t know Where it’s coming from?
21 december 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Renard Nash,
Thank you for contacting us!
Please email us at: info@watchesofswitzerland.com, and we will be happy to assist you.
Kindly,
Watches of Switzerland
Great place to make a great purchase
I made my purchase online because the watch I wanted wasn’t in stock at my local store. When my watch arrived I went to the store & Ruby was amazing! She fit my watch, went over all the watch details & really made me feel special. Great service!!
26 december 2024
Svar från watchesofswitzerland.com
Dear Lauren Dudzinski,
Thank you for providing us a 5 star review! We are delighted to hear that you are satisfied with your online purchase, and more so that you visited our showroom and your experience was a great one. We appreciate you sharing your kind words, and we look forward to assisting you in the future.
Kind regards,
Watches of Switzerland
Courtney is an incredible asset to the…
Courtney is an incredible asset to the watch industry. Her knowledge and expertise create a welcoming and enjoyable experience every time. It’s rare to find another woman who shares such a genuine passion for watches, let alone someone who can truly nerd out about them. That’s what I appreciate most about my visits to Watches of Switzerland—it’s always a pleasure!
20 december 2024
Svar från watchesofswitzerland.com
Dear Dava,
Thank you so much for taking the time to leave us such a thoughtful review, we appreciate it! Courtney will be thrilled to receive your kind words and know that her hard work has not gone unnoticed. We hope you continue to enjoy your purchase and hope to see you again soon.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Caroline,
Thanks for the glowing review, we appreciate it!
Kind regards,
Watches of Switzerland
took 20 days to get to hawaii via usps…
took 20 days to get to hawaii via usps that you use to ship it!
10 december 2024
Svar från watchesofswitzerland.com
Dear Phillip Plymale,
Thank you for contacting us and sharing your experience in regard to receiving your Hodinkee magazine. We apologize that you did not receive it in a timely manner and your feedback will be used to improve future services.
Kind regards,
Watches of Switzerland
Easy experience and arrived quickly
The watch arrived on time, and was well packaged. The overall buying experience was easy, and the pricing was satisfactory
18 december 2024
Svar från watchesofswitzerland.com
Dear Michael,
Thank you for your positive feedback! We're thrilled to hear that your watch arrived on time and in perfect condition. It's great to know that you found the buying experience smooth and the pricing satisfactory. We look forward to serving you again in the future!
Kind Regards,
Watches of Switzerland
Hide was a excellent sales lady very…
Hide was a excellent sales lady very knowledgeable and helpful
Definitely recommend her
20 december 2024
Svar från watchesofswitzerland.com
Dear Samar Bannat,
Thank you for the 5-star review, and your kind words for Hide are appreciated and will be shared with her.
Kindly,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Andy,
Thank you for sharing your feedback. Our goal is to ensure that your magazine arrives safely and promptly, however, we are constantly working to find more cost-effective shipping solutions without compromising on quality.
Happy holidays!
Kindly,
Watches of Switzerland
Delivery fee is high for the relatively…
Delivery fee is high for the relatively minor amount purchased. Takes too long for item to be shipped.
16 december 2024
Svar från watchesofswitzerland.com
Dear Phan,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced.
We strive to provide the best service possible, and your comments help us identify areas for improvement.
Kindly,
Watches of Switzerland
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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