Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Se mer
Företaget har svarat
Plats
Byt plats16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Företaget har svarat
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Se mer
Företaget har svarat
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Se mer
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Företagsinformation
Om Vodafone UK - Tunbridge Wells
Skrivet av företaget
Kontaktuppgifter
16 Calverley Road, TN1 2TB, Tunbridge Wells, Storbritannien
4,9
Utmärkt
319 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Saf and Phoebe were absolutely amazing
Saf and Phoebe were absolutely amazing! Went into Vodafone to sort a smashed phone and they kindly went through each option. We were in there for 3 hours! Supported us with everything and we left with a brand new phone. Excellent service! Would highly recommend!
5 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Thanks for sharing your fabulous feedback, Aria. It's amazing to see the team got your query sorted and left such great impression too. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo was brilliant
Amadeo was brilliant. Super helpful , very patient and courteous with me . He made the experience a pleasure , what a nice guy . Thank you Amadeo.
30 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Harvey was brilliant
Harvey was brilliant, very helpful and efficient
22 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi there,
Thanks for sharing your fabulous feedback for Harvey. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really good advice from Saf
Really good advice from Saf, honest and open
20 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Richard. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience with…
I had a fantastic experience with Vodafone when I went to get a new number. The staff were incredibly friendly and helpful, providing great advice to help me choose the best option. Their professionalism and customer service made the entire process smooth and easy, especially Harvey and Amadeo. Highly recommend!
17 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Clara,
Thanks for your review for Harvey and Amadeo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo was exceptional
Amadeo was exceptional. I have had real concerns with my sims and had previously tried another Vodafone store with no success. Amadeo has restored my confidence. Polite, professional and skilled. Excellent
16 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Amadeo's customer service and how he turned around you experience to a better one.
Thanks,
The Vodafone Social Media Team
Dan was fantastic
Dan was fantastic, excellent service! That’s why we stay with Vodafone!
16 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank you for the amazing feedback.
Thanks,
The Vodafone Social Media Team
Thank you lex
Thank you lex, gave me a good deal and was very friendly and was knowledgable!
31 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Verity, It's good to hear Lex gave you such a great deal.
Thanks, The Vodafone Social Media Team
wonderful speaking to lex
wonderful speaking to lex, very helpful!
31 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Margo,
What lovely feedback for Lex! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Let was very helpful and professional
Let was very helpful and professional
31 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Thanks for the five star review, Jane. It always great see we've delivered great service. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff!
Just visited Voda phone Tunbridge wells.
The staff there were great! Very helpful especially Saf.
Thank you!
28 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Harvey has sorted out loads of problems…
Harvey has sorted out loads of problems with Vodafone. Literally a lifesaver!
25 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Neil,
Thanks for your review for Harvey. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Saw Ami in Vodafone Tunbridge Wells
Saw Ami in Vodafone Tunbridge Wells
Great guy, helped with the issue. Highly recommend.
Saw Safi on Saturday, very knowledgeable, a great help with working out what phone would be best.
23 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Lisa. Thank you for your review for Ami and Safi. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saf was a great help in Tunbridge…
Saf was a great help in Tunbridge Wells, very informative and personable.
Great experience
13 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Purchasing new phone
Saf at Vodafone Tunbridge Wells was incredibly helpful when I was purchasing a new phone. Made sure I was offered the best deal and also made sure the contract was clear with no hidden costs. Super customer service
13 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Andrew,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was exceedingly helpful and patient…
Dan was exceedingly helpful and patient AND he sorted my problem in 10 minus. Very very grateful. Frazer
11 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Frazer. Thank you for your review for Dan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Saf and he was a real…
I was served by Saf and he was a real delight!
30 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Evie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Saf's delightful customer service.
Thanks,
The Vodafone Social Media Team
I was served by Saf and he very helpful.
29 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Sneha,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Saf's great service.
Thanks,
The Vodafone Social Media Team
Great customer experience for myself
Great customer experience for myself, I felt that it was highly welcoming as well as informative - big thanks to Saf for the help.
27 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Abe,
Thank you for the great feedback about Saf and the the customer service provided to you.
Thanks,
The Vodafone Social Media Team
Lex was incredibly henlpful and patient…
Lex was incredibly helpful and patient as I am not very tech savvy. Friendly service with a smile. Very pleased
27 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Thanks for your awesome feedback Tracey. IT's great to see Lex was so helpful and patient and explained everything you needed today.
Thanks, The Vodafone Social Media team
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