Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Se mer
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Plats
Byt plats16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
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i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Se mer
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Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Se mer
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Företagsinformation
Om Vodafone UK - Tunbridge Wells
Skrivet av företaget
Kontaktuppgifter
16 Calverley Road, TN1 2TB, Tunbridge Wells, Storbritannien
4,9
Utmärkt
319 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vodafone UK - Tunbridge Wells
Hi Dave,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Harvey
Harvey was so helpful patient, kind and knowledgeable really great guy.
18 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi there,
It's great to hear about your recent experience and feedback for Harvey. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful
Amadeo was very helpful at the Tunbridge Wells store and went above and beyond when I wanted to upgrade my phone
11 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hello, Millicent,
Thanks for letting us know what an amazing job Amadeo did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Harvey
Harvey in Tunbridge Wells branch was very helpful and explained all the options well for a sim only plan which saved money. He also dealt with a cancellation of contract due to a death in the family and he was very respectful.
16 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hello, Dawn,
It's great to hear about the positive experience which you received in store from Harvey, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store served by amadeo
Came into store served by amadeo, helped with my yahoo email
11 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hello, Chris,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lex in the Tunbridge Wells branch was…
Lex in the Tunbridge Wells branch was really helpful
7 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Elinor,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo in the Tunbridge Wells branch…
Amadeo in the Tunbridge Wells branch was extremely helpful.
5 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Tom,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the branch with Amadeo.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was a delight
Saf was a delight.
Very helpful esp. as I’m not tech savvy.
2 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Franca. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey from the Tunbridge wells…
Harvey from the Tunbridge wells precinct store was incredible, he went over and beyond!!!
I can’t thank him enough for sorting our daughter out with her first phone.
31 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience and knowledgeable staff
Came in last Thursday for some information about an upgrade and to look at some new handsets. Had a chat with the staff and spoke to Lex who was able to talk me through some of the handsets and different options, found it all a bit confusing at first but we were able to get through everything and he was very patient with my lack of tech knowledge! Thanks again for the help
22 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Svar från Vodafone UK - Tunbridge Wells
Hey Chris, This is great to see!
Thanks for your lovely feedback, The Vodafone Social Media Team
Lex was brilliant!
Lex, thank you again for all your help the last few weeks! I'll be telling all my friends to come see you.
24 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Michelle, It sounds like Lex has been awesome and really helped with your issues.
Thanks for your awesome feedback for her, The Vodafone Social Media Team
Ali and Scott were fabulous today…
Ali and Scott were fabulous today helping me sort a new pay as you go for my son and sorting my contract. Thanks Team TW.
26 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Louise,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Ali and Scott provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was very helpful & efficient in…
Saf was very helpful & efficient in explaining about my new phone. Excellent customer service.
22 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hello Deborah,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Assistant
Assistant - Amadeo
Very helpful, friendly and informative
15 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Harvey was extremely helpful and…
Harvey was extremely helpful and pleasant and gave me a great deal
15 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Helen,
This is lovely feedback for Harvey. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo helped me with Google
Amadeo helped me with Google. Very kind!
14 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Stefano,
Thanks for the great feedback for Amadeo, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Spoken to amadeo who helped me with my…
Spoken to amadeo who helped me with my phone
10 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Roger,
Thanks for reviewing and sharing this feedback for Amadeo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy Purchase
Wow, iam really happy with the purchase of sim and samsung phone contract with vodafone as well as the staff amadeo was very friendly approch.
8 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Arun,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and polite
1 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Sally,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.