My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Se mer
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Plats
Byt plats15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Se mer
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I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Se mer
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I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Se mer
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Företagsinformation
Om Vodafone UK - Richmond
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
15 The Quadrant, TW9 1BP, Richmond Upon Thames, Storbritannien
4,7
Utmärkt
131 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy with my new bundle
10 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hey Leanne,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Richmond
Hey Sergio,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Richmond
Hey Charles,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Good
Excellent service from Humayun at Vodafone Richmond. Highly recommended!
26 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hey Jane,
Thanks for the fabulous review for the team at Vodafone Richmond!
If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
Fantastic experience
I had a fantastic experience at Vodafone Richmond thanks to Jason's excellent customer service. He went above and beyond to help me find the perfect plan and device for my needs. Jason was knowledgeable, friendly, and patient, and I left the store feeling confident and satisfied with my purchase. I highly recommend Vodafone Richmond and Jason for their outstanding service!
26 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hey Holly,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Went to the store for sim card. Ché was very helpful, showed me all the options and then we decided based on my needs.
25 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Gert,
Thanks for your lovely review for Ché. I'm glad to hear you've had this experience.
We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing staff!
24 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi George,
Thanks for sharing this lovely feedback, about the amazing service you've had in our Richmond store.
If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Svar från Vodafone UK - Richmond
Hi Lara,
Thank you for your review. It's always great to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Che’s The Best!
Che. He was welcoming and helpful. He answered all of my questions amazingly and made me feel at ease. He talked me through the whole process and I left feeling helped and valued.
Richmond branch
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Ashlee, Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Che directly?
Thanks again,
Vodafone Social Media Team
Vodafone destroyed my credit score
Vodafone destroyed my credit score. It went from excellent to poor and stayed the same after months. Last May, I converted my two "pay as you go" Vodafone numbers to the monthly payment plan. The sales guy in the Richmond Vodafone store wanted my bank account information to activate the direct debit. He said both numbers were in direct debit. Unfortunately, he put only one number in direct debit, and the other was unpaid for five months. The guy made a mistake, and I can understand this. Maybe it was a busy day, or he was not in the mood that day. I also blamed myself because I don't check my bank accounts regularly, and I couldn't realise Vodafone was not charging for the second number. But five months!!! Not a single warning SMS message, not an e-mail to inform or a warning call. The number was in use for five months without any notice. I paid all the debt as soon as I realised it, but my credit score crashed. I explained the situation in the Vodafone online chat two times. The guy on the line said, no-worry the score would be ok but nothing changed.
I am applying for my mortgage this month with a poor score. If there is anything Vodafone can do, it has to do it now. I am in such a regret. I should never have gone to a Vodafone store.
21 mars 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Ozkan,
I can understand your concern with this and it's something we take seriously. I'm sorry to hear the impact it's having.
I'd like my team to investigate why you weren't notified of the overdue balance. Please reach out to us on Social Media, using Facebook at www.facebook.com/vodafoneUK - on Twitter using @VodafoneUK or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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