My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Se mer
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Plats
Byt plats15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Se mer
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I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Se mer
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I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Se mer
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Företagsinformation
Om Vodafone UK - Richmond
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
15 The Quadrant, TW9 1BP, Richmond Upon Thames, Storbritannien
4,7
Utmärkt
131 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from the lovely team as…
Great service from the lovely team as always
5 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hello, Metin,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Munaf was amazing
Munaf was very helpful and helped me lower my bills and get more. Excellent service. Will definitely come again.
2 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Ibrahim,
This is a great review for Munaf. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Popped into the Richmond Vodafone
Popped into the Richmond Vodafone. I must say the advisor was really professional and was extremely helpful. Keep it up!
31 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Tarek was great with the service…
Tarek was great with the service provided, came in with not much hope, Tarek was knowledgeable and knows his stuff. HE WAS AMAZING. Highly Recommend.
30 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Stella,
Thanks for your lovely review of Tarek! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Richmond
Vodafone Richmond - can you really be ars*d!
Kept waiting for 10 minutes. Could hear staff members out the back chatting and ‘having a laugh’. Eventually served by an assistant - who we obviously inconvenienced!
Experience was beyond mediocre. Del Boy could have done a better job (and at least we would have got a smile!).
Sales pitch ended with them offering a ‘staff discount’ on air time - which we politely declined as they’d completely missed that I’d gone in to upgrade the hardware.
Lack of interest. Exuded boredom. No interest in delivering a decent level of customer service. Gave inaccurate information about my contract.
Popped next door to O2 and was greeted by an interested, courteous and helpful assistant.
After 20+ years with Vodafone it’s time for a switch!!
25 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hey Jane 👋I'm sorry you didn't have a positive experience in store. If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Best customer experience
Priyesh the sales advisor at Vodafone Richmond was very helpful and kind. He made sure that we leave the store with a happy face, thank you.
25 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Veronica,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Tarek in Richmond branch was very…
Tarek in Richmond branch was very helpful . Thank you
3 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Mehmet. Thank you for your review for Tarek. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Tarek was patient, knowledgeable and helpful with me and my son. We could not have had a better experience.
4 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hello, Jane,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Richmond
Hi Shamim. Thank you for your review for Munaf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Two amazingly professional and patient…
Two amazingly professional and patient chaps Chris and Tarek made my experience great.
30 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Angela,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great deals and service!
Ali was great, helpful and patient. Great service!
30 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Frustrating experience
Upgrade phone delivered 3 days later than stated in the order. Now they're saying I would have to wait 3 to 5 working days for my e-sim to arrive because my trade-in hasn't been processed yet.
3 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hey Sergey,
It's disappointing to hear that you're unhappy your journey so far. If there is anything in particular that you need help with, or would like us to look into for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful indeed served by Ali
Very helpful and explained the contract
22 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Sat,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ali is very nice and helpful guy
Ali is very nice and helpful guy. He was attentive and provided excellent service.
22 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Erkan,
Thank you for taking the time to leave a review and sharing this feedback for Ali.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good store and good advisors
27 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I recently upgraded my phone and…
I recently upgraded my phone and changed my plan.
The professionalism and can do attitude of Tawhid was excellent in the Richmond Vodafone shop.
Many thanks! He deserves a raise!
18 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Ben. Thank you for your review for Tawhid. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the Richmond branch to renew my…
Went to the Richmond branch to renew my payg, was put on a TalkMobile package with more data for the same price. Very happy!!
30 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Risida,
It's great to hear about your recent experience and feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really happy with the members of staff
Really happy with the members of staff. They were all very helpful. Needed some help with my sim issues and it was resolved very quickly! Thanks.
21 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi Ali,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fardin was professional
Fardin was professional, patient and keen to find the best solution for me.
New phone and reduced usage costs. Result!
31 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Richmond
Hi John,
This is a great review for Fardin. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.