The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Se mer
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Plats
Byt plats224-226 High Street, BR6 0LS Orpington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Se mer
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Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Se mer
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Företagsinformation
Om Vodafone UK - Orpington
Skrivet av företaget
Kontaktuppgifter
224-226 High Street, BR6 0LS, Orpington, Storbritannien
5,0
Utmärkt
300 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service from Henry
Fantastic service from Henry, nothing was too much trouble. Exemplary service from start to finish.
2 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward
Edward was great and helped us save money even with a new device. Very patient and friendly. Much appreciated
2 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Silvie,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me sort out a new device and sim plan. I came in as my currently device has a fault and I needed a bigger phone with a larger screen. He explained everything and got things through quickly, without me feeling rushed
2 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jayden was excellent,patient and clear…
Jayden was excellent,patient and clear in explaining everything
1 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Charles,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry was absolutely amazing!
Henry was absolutely amazing!
I went into the store because I had lost my phone and I came out with a great broadband deal.
Henry was extremely patient and listened to my needs. I have a new SIM card now and hopefully much faster broadband!
The store was spotless and had a very calming environment.
26 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful service
I was served by Jayden, who gave me a nice sim upgrade. Very friendly and welcoming. Edward was also very helpful , assisting Jayden in any way possible.
23 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Kathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Henry was so accommodating and so…
Henry was so accommodating and so transparent on the business we went here. I highly recommend this store.
21 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Cedi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Edward
Edward was super helpful. He didn’t have to help me as I am with a different network. Thank you
15 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Henry was very helpful
14 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ethan very helpful. Gave great service helping me save money on my broadband and mobile
Ethan brilliant
13 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful in getting me a new device and setting it up with a new email. Thank you
12 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
I poped in today with a top up issue
I poped in today with a top up issue. Edward was so helpful sorted my issue straight away. Great service
11 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
I had issues with my contract that I…
I had issues with my contract that I had attempted to resolve with Vodafone by phone but didn’t get anywhere.
I visited the Vodafone store in Orpington and was helped by Edward who was fantastic. He was patient, efficient but most impressively he wanted me to leave the store with all my issues thoroughly dealt with.
If all Vodafone employees were like Edward life would be so much easier.
Thanks.
8 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi. We're happy to hear that our store visit was so helpful and that you had a positive experience. We appreciate you taking the time to leave us this great feedback and for highlighting the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward was great
I was seen by Edward, he helped me out with a problem I had. He sorted it out efficiently. Big thank you to him.
8 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the efficient resolution. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward provided the best customer…
Edward provided the best customer service I’ve ever experienced in a Vodafone store (or any retail store!).
I’ve called Vodafone for help several times and have visited other stores to resolve a problem but it usually feels like an impossible task to get an answer, but my experience today with Edward was simply amazing. If it wasn’t for Edward, I would have stopped using all Vodafone products and services. Thank you!
8 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi. We're happy to hear that you had such a positive experience in our store. We appreciate you taking the time to share your feedback and are so glad that you received amazing support. It's great to know the service you received made such a difference. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was really helpful
Ed was really helpful, got phone sirted and broadband check. Really happy with service.
8 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi. We're so happy to hear that you received such great support with your phone and broadband! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was very professional and understood my requirements. Edward discussed the all of the options available to me so that I could make an informed decision.
5 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I found Jayden a very helpful young man…
I found Jayden a very helpful young man very pleased with he’s helping me and would definitely come back again
3 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi. We're happy to hear that you had a positive experience and that our team member was helpful. We appreciate you taking the time to share your feedback, and we look forward to seeing you again. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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