The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Se mer
Företaget har svarat
224-226 High Street, BR6 0LS Orpington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Se mer
Företaget har svarat
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Se mer
Företaget har svarat
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
Företaget har svarat
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Se mer
Företaget har svarat
Skrivet av företaget
224-226 High Street, BR6 0LS, Orpington, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Issue with my phone. Edward helped me sort it in minutes and let me know when I could upgrade my plan

Svar från Vodafone UK - Orpington
Came in with a question about my pay as you go sim. Left with a great unlimited deal and new Internet.

Svar från Vodafone UK - Orpington
Edward has been a great help in upgrading my broadband and my phone making sure he found me the best deal.
Thank you

Svar från Vodafone UK - Orpington
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.

Svar från Vodafone UK - Orpington
Jayden has proven to be a very patient tolerant and competent person
Thank you
Geoff Tyler

Svar från Vodafone UK - Orpington
I have a got a good service and Hebert was very good at explaining everything in detail
Top service with very clear in explaining new things
Thank you Henry

Svar från Vodafone UK - Orpington
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service plan. Overall, a great service by these two employees. Definitely recommend!

Svar från Vodafone UK - Orpington
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me.
Extremely pleased with him and with the environment. Thank you.

Svar från Vodafone UK - Orpington
Edward provided outstanding service and excellent advice. I’m really happy to be moving from EE to Vodafone.

Svar från Vodafone UK - Orpington
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!

Svar från Vodafone UK - Orpington
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.

Svar från Vodafone UK - Orpington
Edward is very helpful. Got me out of a scrape. Can't say thank you enough, I am over the moon. His technical knowledge was astrounding

Svar från Vodafone UK - Orpington
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confidence.

Svar från Vodafone UK - Orpington
Came into the Orpington store and saw Edward. He was very kind and went through the best plan for me.

Svar från Vodafone UK - Orpington
Edward was great! Helped me out regarding an issue with an old number showing up on my iPhone. Moments later it was gone and the issue was resolved! Thank you so much

Svar från Vodafone UK - Orpington
I recently visited Vodafone to upgrade my phone contract and had an excellent experience thanks to Jayden and Edward. From start to finish, both were friendly, professional, and incredibly helpful in making the whole process smooth and stress-free. Jayden took the time to explain all my upgrade options clearly and helped me find the best deal for my needs.
When I later returned to hand in my Samsung trade-in device, Edward went above and beyond by carefully reviewing my deal and pointing out additional promotional offers available through Samsung that I hadn’t been aware of. His attention to detail and genuine willingness to help really stood out and saved me even more money.
Both Jayden and Edward delivered amazing customer service and are a real credit to Vodafone. Highly recommend — a truly 5-star experience!

Svar från Vodafone UK - Orpington
Jess was extremely helpful and patient with us. Great service definitely recommend

Svar från Vodafone UK - Orpington

Svar från Vodafone UK - Orpington
Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much

Svar från Vodafone UK - Orpington
Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.

Svar från Vodafone UK - Orpington
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.