The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Se mer
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Plats
Byt plats224-226 High Street, BR6 0LS Orpington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Se mer
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Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
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I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Se mer
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Företagsinformation
Om Vodafone UK - Orpington
Skrivet av företaget
Kontaktuppgifter
224-226 High Street, BR6 0LS, Orpington, Storbritannien
5,0
Utmärkt
296 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and helpful Edward!
Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!
23 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Amber,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Henry was so welcoming very…
Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!
15 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was extremely helpful in helping…
Jayden was extremely helpful in helping me lower my bill.
12 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was very helpful such a lobely…
Jayden was very helpful such a lobely young man.
10 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Isabel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward
Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!
7 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Maria,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward - excellent Customer Service
Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.
2 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Mel,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We visited Vodafone for a broadband…
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider
4 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Debbie
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jayden was Very professional and patient
4 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Julie,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good service from jayden
4 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Jentina,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess was amazing
Jess was amazing. From the welcome, the knowledge, and the friendliness, it just made the whole experience nice and easy for me. Would definitely recommend going in-store for a more personalised service, see Jess!
2 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
New phone and tariff
My husband and I upgraded our phones and changed service provider. Jess and Ed were excellent, ensuring we had the right phone and tariff for our needs and then arranging for the transfer from our old phones to our new ones. Their customer service was amazing.
26 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Kim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess was a fantastic customer service…
Jess was a fantastic customer service she was very helpful and patient with me .she I a credit to your company
27 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Rena,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was super helpful and found me…
Ethan was super helpful and found me the best deal.
Thanks for your help.
22 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Rosie,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess Johnson was extremely helpful and…
Jess Johnson was extremely helpful and knowledgeable. My data was transferred from my old phone to my new phone and I am happy. Will recommend to my friends.
18 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Nigel,
Thanks for the lovely review and fantastic support for Jess Johnson.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What an absolute God send Jayden was…he REALLY REALLY HELPED ME get read of a virus on my phone n also lower the monthly payment........HE SHOULD EASILY BE EMPLOYEE OF THE MONTH........
What an absolute God send Jayden was......he should be without a doubt employee of the month.
He helped me get read of a nasty virus n also reduce my monthly bill.
ABSOLUT GENIUS
14 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Nuno,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I spent some time with Edward today working out a great deal on my broadband service. He was very informative, friendly and professional. I will certainly recommend him and Vodaphone after this positive experience.
10 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward was excellent
Edward was excellent. Very patient, explained everything and saved us a lot of money.
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have just upgraded two of our phones…
We have just upgraded two of our phones and our broadband. Edward was very helpful, attentive and made sure we got the best deals available. Would highly recommend him and the store.
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Jan,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped back in today to get help with…
Popped back in today to get help with my phone i got here recently and jess was so helpful and patient with me. Great service, very reliable.
6 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Christine,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great in store service
Jayden helped me to set up my new contract and device in store today - he was a great help, very professional and gave me all the information that I needed. Fantastic service.
27 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Stuart,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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