The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Se mer
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Plats
Byt plats224-226 High Street, BR6 0LS Orpington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Se mer
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Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Se mer
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Företagsinformation
Om Vodafone UK - Orpington
Skrivet av företaget
Kontaktuppgifter
224-226 High Street, BR6 0LS, Orpington, Storbritannien
5,0
Utmärkt
300 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Popped into store
Popped into store, for info on home broadband. Spoke to Henry, I was pleased with what he offered so decided to move providers for home and mobile I'm very happy
23 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was polite
Jayden was polite, respectful and very profess. I wish him well.
23 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Henry, Jess and Jayden. Vodafone stars!
To Henry and his team thank you! Vodafone Orpington staff are absolutely delightful. Credit to Henry, it is clear he is a very supportive manager to both Jess and Jayden.
Both Jayden and Jess were exceptionally helpful, super personable and very knowledgeable. They
directed me to the best deal to suit my needs and explained in detail everything I needed to know.
It was the most positive and enjoyable experience I've had when buying a new phone.
All should be commended by Vodafone for their outstanding customer service!
16 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Once again I was served by Jayden
Once again I was served by Jayden. This is my 3rd time with him, and he's always well-mannered and patient. I had issues with my Vodafone app, and he was able to resolve it right away. Will always recommend.
16 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey David,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just great ...
Just great .... very pleased with all the help l got .... a great big thank you .....
16 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Professionalism ,knowledge and…
Professionalism ,knowledge and friendliness of Jess
15 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi David,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jess—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Edward was fantastic and helped me with…
Edward was fantastic and helped me with an extra line for my business.
He was helpful and friendly and I was very happy with the service.
7 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Murray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
Hey LESLEY,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Manager Henry was extremely helpful…
Manager Henry was extremely helpful with regard to hearing aid accessibility and which phone would be suitable. Jess was very helpful with regard to purchasing a new phone.
5 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Gillian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was so helpful sorting me out a…
Ethan was so helpful sorting me out a new phone and transferring all my data and setting it up for me. Very happy with my experience and he was very informative
4 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Cara,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ethan so helpful
Thank you to Orpington branch especially Ethan who’s been phenomenal helping me and his patience for addressing my concerns. He’s a star.
2 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Angelo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ethan and Jess were absolutely…
Ethan and Jess were absolutely brilliant helping move my number over. We’re so efficient and made the process so easy. Very polite and professional
20 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Leslie,
Thanks for the lovely review and fantastic support for Ethan and Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward
Edward was very patient and explained things really well. Taken time to go through everything step by step. A credit to Vodafone. He is very professional and caring.
20 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Christine,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay den was very helpful and
Jay den was very helpful and
gave me a good insight on prices for my broadband.
15 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Kevin,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ethan so helpful getting all my photos…
Ethan so helpful getting all my photos back after they were lost. Top professional and great technical knowledge, welcoming and very easy to talk to
13 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Barrie,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ian... absolutely, totally impressed
Ian - who I believe is the Orpington store manager - gave me the most engaging, considerate, patient and professional service I've possibly ever experienced! He did the data transfer onto a phone his colleague had arranged for me a few days earlier, which due to the age and condition of my old device took a while. He also resolved some queries I’d had. His easy manner, knowledge, clear communication and evident commitment to customer satisfaction were pure joy to behold. I'm in the 'winter' of my working life, but after glimpsing some of Ian's interaction with colleagues and other customers, if I had my time again this is a guy I would love to have worked with - or for!! What an asset to your company.
11 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Malcolm,
Thanks for the lovely review and fantastic support for Ian. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Refer Henry of Vodafone,Orpington
Refer Vodafone,Orpington, Kent.
I am a longtime Vodafone customer.
A key part of the Vodafone service is that you can visit any shop and get immediate face to face help.
Henry at Orpington exemplifies this service. He is always courteous,
patient and understanding,
and ensures the any issues are solved.
This is in stark contrast to many big brands who just shunt you off to an Online Chatbot where you go round in circles.
Tim Boulton
10 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Timothy,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was absolutely amazing helping me…
Ethan was absolutely amazing helping me with my phone, thank you so much
6 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from Henry
Fantastic service from Henry, nothing was too much trouble. Exemplary service from start to finish.
2 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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