Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
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Plats
Byt platsUnit 75 The Mall, LU1 2TF Luton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Se mer
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Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Se mer
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I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Se mer
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Företagsinformation
Om Vodafone UK - Luton
Skrivet av företaget
Kontaktuppgifter
Unit 75 The Mall, LU1 2TF, Luton, Storbritannien
4,9
Utmärkt
401 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing customer service
Amazing customer service.
Help me upgrade nr and cancelled Oldman tablet.
15 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great friendly service
Great friendly service, all explained very well
15 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I'm not very inclined with phones,
I'm not very inclined with phones, Jamie was very patient with me, making it a pleasant experience
14 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Luton
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luton store manager was amazing
Luton store manager was amazing! Amazing service provided
3 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hi. We're so happy to hear about the wonderful support you received from the store manager! We appreciate you taking the time to leave us this review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super customer service from Jaime…
Super customer service from Jaime today, came in to do my upgrade found me the best off and helped me trade in my old device too
31 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Kate is doing an absolute amazing job…
Kate is doing an absolute amazing job best of the bests
30 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hi. We are so happy to hear that you had such a wonderful experience! We truly appreciate you taking the time to leave us this amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience with Sabir thank you
Amazing experience with Sabir thank you
25 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hi. We're glad you had such a wonderful experience. Thank you for your positive feedback; we appreciate it greatly! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I confirm that MS Kate has changed my…
I confirm that MS Kate has changed my mind to switch my Vodafone broadband to Virgin media as I got very good support and she is professional and she gave the advantages to stay more with Vodafone and keep the offer the offered me. I'm thankful and grateful for her help.
23 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you for help with sim swap and…
Thank you for help with sim swap and service in the phone
18 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good service
Good service. Good offer for iPad. Thank you for help
18 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Luton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Another amazing time in Vodafone Luton
Another amazing time in Vodafone Luton. thank you for another good service.
13 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Michal the manager in the Luton Mall…
Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a broadband account. A true expert, excellent customer service and genuinely knows his stuff: I will come back for anything I need and recommend him to others. A genuine star and I hope he is appreciated as this was the first time an experience in a phone shop was not terrible. Thanks Michal
12 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service provide by Michele in…
Amazing service provide by Michele in Luton. Thank you for help with upgrade.
11 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Michal has been excellent today
Michal has been excellent today. Very helpful and quick.
11 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The way store manager talk is very rude…
The way store manager talk is very rude , he does not know what is the customer service . The way he talk that’s very rude and disrespectful . He represents Vodafone should be more professional
6 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We value your feedback, and we appreciate you bringing this to our attention. I apologize for the inconvenience caused.
If you do need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Sabir was really helpful.
Sabir was really helpful.
He resolved my issue in no time.
5 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Khizar,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Jaime at Vodafone, Luton Mall
recently visited the Vodafone store at Luton Mall to replace my lost SIM card and was assisted by Jaime. I would like to express my sincere gratitude for Jaime’s outstanding professionalism, support, and helpful attitude throughout the process. Jaime made the experience smooth and stress-free, and I truly appreciate the excellent service provided.
29 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tarang was so helpful and patient
Tarang was so helpful and patient, and Jaime was really kind too.
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Fabian,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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