Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
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Plats
Byt platsUnit 75 The Mall, LU1 2TF Luton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Se mer
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Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Se mer
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I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Se mer
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Företagsinformation
Om Vodafone UK - Luton
Skrivet av företaget
Kontaktuppgifter
Unit 75 The Mall, LU1 2TF, Luton, Storbritannien
4,9
Utmärkt
401 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Upgrade with Jaime
Very good deals from vodafone and well prepared staff. It was a fast and good experience. I feel happy about the provided service from Jaime and I would like to thank you for that !
13 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Gabriel,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Team in store offered very good…
Team in store offered very good service.
Team was polite and listing my problem.
Absolutly recomandation this store to customers with language barriers.
4 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service. Sorted my conract and offered £50 cheaper hbb then other provider thank you.
4 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Helena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Luton
Hey Reggie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaime is superwoman!!
Jaime served us today and was super helpful, she showed us all the different deals and respected our budget! She didn’t push the most expensive one which is always our pet peeve! She helped set up our new phones and swapping over the numbers. She is bloody brilliant!!
3 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Lily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Look for Michal
Michal was helpful and given me a better deal than what i already had.
3 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Szilveszter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kate and another lady were great and…
Kate and another lady were great and helped my problem with speed and efficiency!!!
Also very friendly :)
23 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Jahmiah,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kate good services and good experience…
Kate good services and good experience with l your team
23 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Akash,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie of Luton
Katie, warm engaging, knowledgeable and very articulate. Extremely fantastic example of the brand and service previously received from customer service..
22 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Luton
Hey Keira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service- Thank you
7 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Stefan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in expecting to pay more for my…
I came in expecting to pay more for my global roaming, ended up getting a better sim deal and saved money
5 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience! The staff were very polite, helpful, and quickly fixed the issue I was having with my SIM card. Great service all around.
4 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good support and really appreciate…
Very good support and really appreciate the good attitude, spoke to Mustafa
26 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service from Mustafa at…
Great Customer Service from Mustafa at Luton!
26 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa,the guy how I tooe with him
Mustafa,the guy how I toke with him, very kind and respect
26 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Enkeleda,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service for Jaime,she…
Amazing customer service for Jaime,she helped me fix my sim card as it had stopped working, Luton store are always friendly and happy to help
24 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Cylia,
Thanks for the lovely review and fantastic support for Jaime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgraded now.
I came down here looking to upgrade my phone. I've upgraded it now, what more can I say? I'm very happy with its features. The assistant was very helpful. Made it so much easier for me.
25 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jamie was very helpful and patience
Jamie was very helpful and patience. He explained everything to me and helped me make the right decision.
20 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very good customer service
Very good customer service. -Help transfer nr from another provider.
Thank you
9 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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