Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
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Plats
Byt platsUnit 75 The Mall, LU1 2TF Luton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Se mer
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Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Se mer
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I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Se mer
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Företagsinformation
Om Vodafone UK - Luton
Skrivet av företaget
Kontaktuppgifter
Unit 75 The Mall, LU1 2TF, Luton, Storbritannien
4,9
Utmärkt
400 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fatema was very helpful and very nice
Fatema was very helpful and very nice, I would highly recommend Vodafone
9 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Alex,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabir needs his appreciation !
100000000/10 all because of SABIR, his patience, comprehension and understanding made this process so much easier. Had problems with my esim & physical sim that Sabir sorted out for me in less than 30 mins whereas I was talking to voxi support for a good 5-6 hours minimum and reached no positive result. I truly believe sabir brings this high level of customer service to every customer not just me, I hope this is a clear indication as to why human input is heavily needed as without this I wouldn’t have fixed my issues.
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fatema.
Fatema.
“You have provided excellent and responsible service. I am impressed and grateful for your work.”
6 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Rahman,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fatema help me a lot today,
Fatema help me a lot today,
I came here for charger but she make my mind to take sim only 🙂 now i am using unlimited only 24 pound month and tgats amazing
6 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Mahid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Emanuel and Michael the manager were…
Emanuel and Michael the manager were amazing. Knowledgeable and very helpful, got me and my mum great deals
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good (sabir was good)
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Durga,
Thanks for the lovely review and fantastic support for Sabir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very happy with customer service and…
Very happy with customer service and new broadband.
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Kim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer experience with the…
Amazing customer experience with the company
3 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jamie is awesome!
Jamie is awesome! She helped us a lot today. Very professional, friendly, funny and had a lot of patience with all the silly questions we had. 🤣
31 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Ada,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought 17 pro max in luton mall…
Bought 17 pro max in luton mall vodaphone store. Fatema gave us very great deal. I recommend others also to go to vodaphone and specially to fatema.
30 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Gaurav,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kate the great :)
Kate was super super helpful and was very patient in answering all my questions. She explained everything clearly and with her help, we were able to successfully solve my situation resulting in a new contract. I will 1000% recommend!
23 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Tobi,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Luton
Hey Ayodele,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Luton
Hey Shaimaa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a great experience upgrading my…
I had a great experience upgrading my Vodafone pay monthly plan thanks to Jaime. He was wonderful, very kind and patient, and took the time to explain everything clearly. He really made an effort to find the best offer for me. Excellent customer service – thank you, Jaime!
19 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Maria,
Thanks for the lovely review and fantastic support for Jaime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would like to pass on a message to…
I would like to pass on a message to Jamie who works in Vodafone in Luton thank for your reassurance and friendly conversations I would like to ask if I can pass on a message to Jamie and ask what apps and features would Jamie recommend me to explore
15 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing service and great deals
The person who served us their name was Jamie, they did an amazing job, they were very kind, respectful and had a great humour which made the experience even better as it felt more comfortable to ask questions without feeling embarrassed or scared
15 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Unmol,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It was good experience with the fatema…
It was good experience with the fatema I would love to give 100 stars for her service and clearly explain the plans.
14 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Vodafone staff was very patient
The Vodafone staff was very patient, and explained everything clearly to me.
14 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
good jamie friendly
13 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great experience with…
It was a great experience with Fatema.she help me with my upgrades.
13 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Luton
Hey Nicoara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.