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Vodafone UK - Luton Omdömen 

400
•
TrustScore 5 av 5

4,9

Mobiloperatör
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Plats

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Unit 75 The Mall, LU1 2TF Luton, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Se mer

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Betygsatt 5 av 5 stjärnor

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Se mer

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Betygsatt 5 av 5 stjärnor

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Luton

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • Unit 75 The Mall, LU1 2TF, Luton, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

400 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(400)

42 359 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I was very happy for me to comunic with… Fatema

I was very happy for me to comunic with Fatema , it was a very nice woman and very helpful, she was try his best to help me.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Gisca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fatema

very good the customer service. Fatema was very kindly and friendly and she was helping us with our problems. I will recommend her anytime. She very nice and polite. 5 stars for her and her customer service and support

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Stanculea,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fatema was very nice

Fatema was very nice. She was helping me and my husband and we are very happy with her customer service 💯💯

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Adriana
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fatema gave me good customer service…

Fatema gave me good customer service while I was switching to pay as you go to monthly plan option

29 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Amal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service

28 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Charlene,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Your customer service Fatema sorted out…

Your customer service Fatema sorted out mistakes made in my contract.
She is very professional and friendly.
She did a good job.

17 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fatema and Mustafa were very helpful in…

Fatema and Mustafa were very helpful in meeting my service needs as a visitor to England.

17 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey there 👋

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

very good experience with fatema gave…

very good experience with fatema gave me good deals happy with the customer service

14 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Raja,

Thanks for the lovely review and fantastic support for Fatema.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I would like to share my extremely…

I would like to share my extremely positive experience at the Vodafone store in Luton, especially regarding the outstanding support I received from Michael, the store manager.

For nearly two years, my credit score was negatively affected due to an issue related to my Apple Watch Series 9 contract. When I contacted customer care multiple times, they informed me that I only had two device balances and could not find any record of the watch contract that was impacting my credit file. Even when I visited the store previously, the team tried to help but couldn’t locate the issue.

However, when I visited again last week, Michael personally took the time to thoroughly investigate the matter. He showed exceptional professionalism, patience, and dedication. Within just one week, he successfully identified and resolved the issue that had been affecting my credit score for such a long time.

I truly appreciate his commitment and outstanding customer service. It’s rare to find someone so genuinely willing to go the extra mile to help a customer. Because of Michael’s support, my long-standing issue has finally been fixed.

If anyone needs reliable and professional assistance, I highly recommend visiting the Vodafone Luton store and asking for Michael. He provides the best customer service I have ever experienced.

Thank you again, Michael!

3 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Racherla,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I am really happy with Fatema’s…

I am really happy with Fatema’s service,
She really kind.

28 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jamie is a star.

Jamie was fantastic and above and beyond in all expectations. Sincere friendly and relatable service during a difficult time. Honestly cannot thank you enough for your kindness and professionalism. An asset.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Benjamin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Good very helpful

Good very helpful, name Fatema costumer service excellent

20 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I met with Fatima

I met with Fatima , she did a wonderful job of giving me information for several devices and yours offer that enabled me make a satisfactory choice.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Stella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

10/10 loved talking to these guys

10/10 loved talking to these guys

19 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Alex,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Lovely lady called Fatima

Lovely lady called Fatima. Made me very welcome and she was so polite and lovely

16 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hi Margaret,

Thank you so much for your wonderful review and the amazing support you’ve shown for Fatima—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Musti was so kind and sham too

Musti was so kind and sham too. Very helpful

16 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Claudiu ,

Thanks for the lovely review and fantastic support for Musti.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Experience was amazing with Fatema

Experience was amazing with Fatema

She is best

16 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Aboalzeek,

Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Good service and assistance by sabir…

Good service and assistance by sabir and mustafa.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey mohan
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very good service fatema

Very good service by fatema

14 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jamie was fantastic customer service…

Jamie was fantastic customer service was really clear and helpful and supportive of me as a customer.

He was so clear and really friendly and offered to support me if I have any queries over next few days but I felt so supported great service would empty him in my team anytime.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Luton

Svar från Vodafone UK - Luton

Hey Philip, ​

Thanks for the lovely review and fantastic support for Jamie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

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