Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Se mer
Företaget har svarat
Plats
Byt plats192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Se mer
Företaget har svarat
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Se mer
Företaget har svarat
I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Hartlepool
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Storbritannien
4,9
Utmärkt
198 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Went to store and saw Sidra she was an…
Went to store and saw Sidra she was an amazing helpful person and I'm thankful for the help
10 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Kenneth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the process as smooth as possible. After a new sim and a better deal paying less a month we are relieved and so happy with the service. Thank you so much Sophie you are a credit to Vodaphone.
9 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Meghane,
Thanks for the lovely review and fantastic support for Sophie,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been to store with my husband to see…
Been to store with my husband to see Ryan and had amazing service as usual 🙂
8 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Geralda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been to Hartlepool to see Ryan and had…
Been to Hartlepool to see Ryan and had great service as usual thanks again
8 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to see Ryan for Vodafone app help…
Went to see Ryan for Vodafone app help and he was amazing setting it up for me a real helpful man thanks again
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Angela,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan been in a…
Brilliant service from Ryan been in a few times now and always great
6 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Talked to Sidra
Talked to Sidra. Confident assistance. She has been friendly and very helpful.
5 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Liz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So happy with my service today in…
So happy with my service today in Hartlepool Vodafone. The manager Matthew and sidra were able to help me with my bills and a new contract after the store was closed.
Such a nice atmosphere and team.
Thanks alot guys!!!
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Wisam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful staff so perfect and…
Really helpful staff so perfect and patient, they were able to drop my monthly bills down. Lovely girls, sidra & Sandra ❤️❤️❤️❤️❤️❤️
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Audrey,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra & Sandra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I had such a laugh with Ryan and Sidra…
I had such a laugh with Ryan and Sidra today, such a lovely team in hartlepool Vodafone.
Able to upgrade my contract early, by trading in my device to cover my early fee. Never been happier.
Thank you 😊
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Charles,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ryan in the…
Great service from Ryan in the hartlepool store
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Stephen ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ryan was absolutely amazing today
Ryan was absolutely amazing today, was able to breakdown my bill package, and give me clarity on my query.
As an elderly, I needed all the help I was given. Great store Hartlepool Vodafone
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Tony,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick swift upgrade
Quick, swift upgrade. Went in for new phone. Sorted out extra SIM and broadband at same time. Sandra was fantastic.
4 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra was extremely helpful
Sandra was extremely helpful, went out of her way to give me a great deal
3 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Neil,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sandra and sophie helped me transfer…
Sandra and sophie helped me transfer all my data from my old to my new device and were very informative and patient
Sophie also completed my trade in which gave amazing discount!!!
31 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Karen,
Thanks for the lovely review and fantastic support for Sandra and Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie and sandra helped me and my…
Sophie and sandra helped me and my husband upgrade to new phones amazing service!!
Would recomened fo anyone
30 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Jeannie,
Thanks for the lovely review and fantastic support for Sophie and Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I took a new contract today in…
I took a new contract today in Hartlepool vodafone' moving from EE. The service is top notch from the team and was thoroughly explained everything. They were even able to assist me with my phone set up and transfer-
So happy!
Thank you Sidra, Tiff and Sandra🥰🥰🥰🥰
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Bethany,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie was exceptional today bringing…
Sophie was exceptional today bringing me over to Vodafone from EE. MY BROADBAND and my new sim contract- thank you so much Vodafone in Hartlepool. Sidra And Sophie
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Steven,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Happy with my contract today and the…
Happy with my contract today and the service I Received from Tiff and Sidra, the best service I've ever received, in any vodafone store- thank you so much Hartlepool!!! 😊
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
really happy with my experience today
really happy with my experience today, tiffany helped me come over to vodafone! love this store!
thankyou sidra & Tiff
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.