Vodafone UK - Hartlepool Omdömen 

198
TrustScore 5 av 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Se mer

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Betygsatt 5 av 5 stjärnor

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Se mer

Företaget har svarat


Företagsinformation


Kontaktuppgifter

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

198 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(198)

42 866 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Had a problem with my iPhone

Had a problem with my iPhone. After a couple of visits to this Vodafone shop my issue was finally sorted. Big shout out to Melissa and the manager for their assistance.

12 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Alison,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Melissa and the manager.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Topping up

Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.

12 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sandra Hartlepool

Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!

12 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Rebekah,

Thanks for the lovely review and fantastic support for Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Whole process was quick and efficient

Whole process was quick and efficient

11 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service from Ryan been seeing…

Brilliant service from Ryan been seeing him for years and always had great service

7 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Gillian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Lost data

Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her

7 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing service from Ryan in hartlepool…

Amazing service from Ryan in hartlepool sortin my sim out

7 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Roy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I had a good experience with chloe…

I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Massive thank you to Chloe for setting…

Massive thank you to Chloe for setting up my new phone

4 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Mary,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Just saw ryan very polite guy made us…

Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy

1 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Bonez, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service from Ryan sorting my…

Great service from Ryan sorting my upgrade out 5star

25 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Chloe,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service

Calm, relaxed and helped with every information needed
Elizabeth was very helpful

25 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Paramole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

excellent service from chole very…

excellent service from chole very helpful and smiley

21 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey V,

Thanks for the lovely review and fantastic support for chole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

It was very good and nice

It was very good and nice, I really became happy from your attention.

15 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Nasir,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Just been and upgraded our payment…

Just been and upgraded our payment plans was served by Chloe and Tiff.
Great service, all our plans updated and information recieved for home broadband.
Nice to be told we where Chloes first customers being overseen by Tiff. Great service by both young ladies very helpful and great communicators. Well done happy customers.

David W: Hartlepool

14 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey West,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Experts!

Couldn't be happier with the experience I received. I came in completely baffled by technology, It makes me feel very embarrassed. I spoke with Tiff and sidra who put me completely at ease and talked me through everything clearly. I left a happy camper!

14 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Marc,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Always great service offSandra came in…

Always great service offSandra came in for a query got the new pixel 10 happy as always with her exerlent service

14 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Robin,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

So happy with my new contract Sudra…

So happy with my new contract Sudra Ryan helped explain everything and set up my sim

13 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Hayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Popped into the store today for a new…

Popped into the store today for a new phone. was greeted by Ryan the assistant store manager, he was a friendly, welcoming chap. I couldn’t fault a thing he done, he got me a great deal on my new phone and helped me with my other devices from there shop. Massive thumbs up to Ryan and all the staff working the Hartlepool store :)

10 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Anthony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Entered hartlepool store today with my…

Entered hartlepool store today with my husband who dropped his phone down the gutter, was able to pop in and upgrade both of our phones by paying a small fee. And was able to have all my data transferred over which was the scariest part for us considering our age.
Thankyou sidra

10 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hartlepool

Svar från Vodafone UK - Hartlepool

Hey Janice,

Thanks for the lovely review and fantastic support for sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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