We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Se mer
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Plats
Byt platsUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
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I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Se mer
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I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Se mer
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Företagsinformation
Om Vodafone UK - Cambridge Grand Arcade
Skrivet av företaget
Kontaktuppgifter
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannien
5,0
Utmärkt
420 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vodafone Cambridge
Demisa was Very helpful and patient and after being in the Vodafone shop few times that was the best advise i have had.She also helped to solve a technical issue that I had in my phone. Very good customer service.
15 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Farshid,
Thanks for the lovely review and fantastic support for Demisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abin is a dedicated and proactive team…
Abin is a dedicated and proactive team member who consistently delivers excellent results.His strong communication and problem-solving skills make him a valuable asset to Vodafone.
14 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Albin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly in the Cambridge branch was…
Holly in the Cambridge branch was exceptional at helping me sort out my problem. So friendly, helpful and courteous. Happy customer !
14 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Rinkal
I visited the Vodafone store in Cambridge and was helped by Rinkal, who truly went above and beyond. She was incredibly polite, patient, and knowledgeable. I had quite a few questions, but she answered every single one with a smile and clear explanation. Her customer service was exceptional and made the whole experience smooth and pleasant. Thank you, Rinkal,
9 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Mik,
Thanks for the lovely review and fantastic support for Rinkal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient and clear
3 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Roisin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Mobile Consultation Experience
I had an outstanding experience with my recent mobile consultation from Holly. From start to finish, the process was smooth, convenient, and incredibly helpful. The consultant was punctual, knowledgeable, and attentive to my needs. She took the time to understand my concerns, provided clear explanations, and offered practical solutions tailored specifically to my situation.
What stood out most was the level of professionalism and the personalized attention I received. It was efficient, hassle-free, and surprisingly in-depth for a remote session.
Highly recommend this service to anyone looking for expert advice on the go — it truly exceeded my expectations.
1 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Li,
Thanks for the lovely review and fantastic support for Holly. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Abin was very kind and helpful, got my request sorted smoothly! Many thanks to the staff :)
29 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Mina,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Minerva,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly and helpful in the…
Really friendly and helpful in the Cambridge store today. I came in to charge my phone for a few minutes and Henry moved me onto a much better deal whilst I was waiting. Thank you! ☺️
21 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service.
Great customer service.
Attention to detail with broadband and mobile phone contract.
A good monthly saving was made by visiting this store today.
Was served by Matthew
16 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey James,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was great!! *****
Your attendant, Holly was extremely helpful and knowledgeable about Vodaphone services. We had a query about international roaming which she answered completely to our satisfaction. She also assisted me with upgrading my Vodaphone account, and helped me save a bit of money in the process. She was very cheerful and seemed pleased to help us. Definitely five stars for Holly!
15 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Stevenson,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Anisha,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rinkal was very helpful and knew what…
Rinkal was very helpful and knew what was needed
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Avril,
We really appreciate your wonderful review and the amazing support for Rinkal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb Vodafone customer service from…
Superb Vodafone customer service from Holly
26 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi James,
This is lovely feedback for Holly. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Seeking advice on our Vodafone plans.
Seeking advice on our Vodafone plans.
We spoke to Holly and she was very helpful, answered all our questions and saved us money!
19 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Stephanie,
Thanks for your 5-star review for Holly. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really helpful and quick
Really helpful and quick. Got exactly what I needed. Thank you!
19 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Nathan,
This is a great review. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
we were helped by holly and we had an…
we were helped by holly and we had an amazing experience with her, she got us great deals and saved us a lot of money.
11 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I want to commend Rinkal for her…
I want to commend Rinkal for her outstanding customer service by listening attentively to us and responding with patience ,She is one of the best.I am happy with the phone and the deal as well.
10 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hello Ann,
It's great to hear about the positive experience which you've had with Rinkal. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly's service in Cambridge was…
Holly's service in Cambridge was amazing she found me the best deal and helped me with all my queries. 10/10 service she deserves a pay rise and to be store manager!
6 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Alexa,
We’re grateful for your fantastic feedback for Holly, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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