We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Se mer
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Plats
Byt platsUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
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I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Se mer
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I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Se mer
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Företagsinformation
Om Vodafone UK - Cambridge Grand Arcade
Skrivet av företaget
Kontaktuppgifter
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannien
5,0
Utmärkt
421 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tuhin' service
Tuhin at Vodafone Cambridge has given us a superb service.After visit few service providers we decided to go with Vodafone because of him.
5 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Lasitha,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Satisfied
Went to Vodafone Grand Arcade Cambridge to get ipads with my sister. Had the most friendly staff member to assist us, Rinkal. She made the process easy and explained everything to the T.
4 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Mimi,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you Tristan.
I am very grateful for all the help and assistance that you provided me with during the switching of my mobile and broadband accounts to Vodafone. Your kindness, patience, and extensive knowledge were very much appreciated. It was such a positive experience. Thank you very much Tristan and very best wishes for your future.
1 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Jalna,
This is lovely feedback for Tristan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great guide.
27 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thanks to Safa really appreciate her…
Thanks to Safa really appreciate her help with my case
22 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for letting us know what an amazing job Safa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very nice and efficient
22 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hey Ziqi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Miss Holly.
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Videophone is an amazing
We had the pleasure of meeting Rinkal, an outstanding staff member who was incredibly supportive and guided us step by step, making our task much easier. Her warm smile and willingness to assist all customers truly stood out. We highly appreciate her exceptional service
11 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Saranga. Thank you for your review for Rinkal. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Online plans not honored by store
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a blatant upsell.
Fortunately I worked with Rinkal who was able to get me a SIM only plan and the second line was close to the price of the plan I found online. She was very patient and was able to find a reasonable solution, despite me being a recent arrival from the US.
5 stars to Rinkal - 1 star to the manager.
10 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi. Thank you for your review for Rinkal. Minus the issues and hurdles faced with the store manager, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for the excellent service…
Thank you for the excellent service from Vodafone, especially Rinkal, who is truly kind and skilled at her job.
1 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Sahel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Helped through applying for a UK phone…
Helped through applying for a UK phone number plan.
31 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Rinkal is really helpful and nice
Rinkal is really helpful and nice. She have to solve all the questions we have. We are very satisfied with her help.
31 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good experience
Rinkal was very helpful in assisting me with upgrading both phones on my account. She displayed good product knowledge and was very pleasant and professional
29 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Sam,
This is a great review for Rinkal. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Today I was served my Rinkal in the…
Today I was served my Rinkal in the Cambridge store. She was very helpful, efficient and kind with her service. Would recommend speaking to her on your phone requirements!
26 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great help
Great help, Abin was fantastic. Would highly recommend
23 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Dominika,
What super feedback for Abin! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in to the shop,saw Abin
Went in to the shop,saw Abin. He was absolutely brilliant. Asked me to come back the next day and it was all sorted efficiently and professionally. I left EE to transfer to Vodafone and had a bit of a nightmare but Abin helped me out. Thank you Abin. 10/10 Get some bonus for him this week.
21 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Richard,
This is lovely feedback for Abin. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sunny was such a superstar in helping…
Sunny was such a superstar in helping us out! He found us the best deals and broke everything down in a way that was super easy to understand. Huge shoutout to Vodafone Cambridge for having such wonderful customer service! Great job!
15 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Evert. Thank you for your glowing review for Sunny. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pleasant customer service with Rinkal
Pleasant customer service with Rinkal. Despite the wait, the workers were nice.
15 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Levi,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
We had a very good experience at…
Today I visited Vodafone at grant arcade mall, Cambridge
I had an outstanding experience with Mr. Abin when I went to purchase my new IPhone . He is , professional, and incredibly patient in guiding me through my options. When I wasn’t sure about the right choice, he provided clear explanations made the decision process much easier.
12 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Hi Nisha,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rinkal was amazing to work with
Rinkal was amazing to work with. She was friendly the entire time and explained everything clearly. She is well-mannered and clearly knows what she’s doing.
11 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cambridge Grand Arcade
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.